84,488,480 programs installed

Should I remove I.R.I.S. OCR?

What percent of users and experts removed it?
21% remove it79% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #200
United States Rank #106
Reach 2.7569%
(Not enough data to show 30 day installation trends)
Uninstallation trends (last 30 days)
Lifespan of installation (until removal)
< 14.19 days
418.61 days >
Average installed length: 219.95 days


VersionDistribution 1.85% 0.52% 0.47% 1.02% 0.66% 91.72%
12.3.4 3.77%

Other programs by Hewlett-Packard


What is I.R.I.S. OCR?

HP regularly partners with IRIS to provide additional scanning functionality from your desktop. Image recognition integrated systems (IRIS) provides text recognition and document management solutions for HP PCs and printers/scanners and is typically pre-installed or comes with the printer/scanner software package.


The most common release is, with over 98% of all installations currently using this version. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. It adds a Browser Helper Object (BHO) to Internet Explorer. The setup package generally installs about 47 files and is usually about 2.51 MB (2,633,728 bytes).

Program detailsProgram details

URL: www.irislink.com
Installation folder: C:\Program Files\windows live\remoteactivex
Uninstaller: MsiExec.exe /I{CA6BCA2F-EDEB-408F-850B-31404BE16A61}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 2.51 MB
Language: English (United States)

Program filesFiles installed by I.R.I.S. OCR

  • icudt.dll (by The ICU Project) - International Components for Unicode (ICU Data DLL)
  • libcef.dll - Chromium Embedded Framework (CEF) Dynamic Link Library
  • MyTuning.exe (by D. GmbH) - mytuning utilities
  • MyTuningAutorun.exe (by D. GmbH)
  • MyTuningAutorun64.exe
  • skypebrowseroptions.dll (by Microsoft) - Skype Click to Call (Skype plug-in settings dialog)
  • skypec2cautoupdatesvc.exe (by Microsoft) - Updates Skype Click to Call
  • skypec2cpnrsvc.exe - Phone Number Recognition (PNR) module
  • skypeieplugin.dll - Skype Click to Call for Internet Explorer
  • skypepnr.dll - Skype Phone Number Recognizer
  • sqlite3.dll
  • sqlite364.dll
  • SUArchiverApp.exe
  • SUBrowserCleaner.dll
  • SUBrowserCleaner64.dll
  • SUDiskDoctor.dll
  • SUDiskDoctor64.dll
  • SUDiskExplorer.dll
  • SUDiskExplorer64.dll
  • SUDiskSpeed.dll
  • SUDiskSpeed64.dll
  • SUDuplicateFinder.dll
  • SUDuplicateFinder64.dll
  • SUEnergyOptimizer.dll
  • SUEnergyOptimizer64.dll
  • SUGizmo.exe
  • SUGizmo64.exe
  • SUInstallHelper.dll
  • SUMaintenance.exe
  • SUMaintenance64.exe
  • SUNotifier.exe
  • SUProgramArchives.dll
  • SUProgramArchives64.dll
  • SUProgramUninstall.dll
  • SUProgramUninstall64.dll
  • SURegistryCleaner.dll
  • SURegistryCleaner64.dll
  • SUReportCenter.dll
  • SUReportCenter64.dll
  • SUService.exe
  • SUService64.exe
  • SUShredder.dll
  • SUShredder64.dll
  • SUStartupSpeed.dll
  • SUStartupSpeed64.dll
  • SUSystemCleaner.dll
  • SUSystemCleaner64.dll

Program behaviorsBehaviors exhibited

Internet Explorer BHO
  • skypeieplugin.dll is installed in Internet Explorer as a BHO (Browser Helper Object) under the name 'Skype add-on for Internet Explorer' with the class of {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} (SkypeIEPluginBHO).
Internet Explorer Extension
  • skypeieplugin.dll is installed as an Internet Explorer extension as 'Skype add-on for Internet Explorer (toolbar button)' with a class of {898EA8C8-E7FF-479B-8935-AEC46303B9E5}.
4 Services
  • SUService.exe runs as a service named 'mytuning utilities service' (myTuningSvc).
  • SUService64.exe runs as a service named 'mytuning utilities service' (myTuningSvc).
  • skypec2cpnrsvc.exe runs as a service named 'Skype Click to Call PNR Service' (c2cpnrsvc) "Provides phone number recognition services.".
  • skypec2cautoupdatesvc.exe runs as a service named 'Skype Click to Call Updater' (c2cautoupdatesvc) "Downloads and installs product updates.".

How do I remove I.R.I.S. OCR?

You can uninstall I.R.I.S. OCR from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program I.R.I.S. OCR, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove I.R.I.S. OCR.

How do I reset my web browser?

If your web browser homepage and search settings have been modfied by I.R.I.S. OCR you can restore them to their previous default settings.
Microsoft Internet Explorer
Mozilla Firefox
Google Chrome

Win 7 (SP1) 51%
Win 7 0%
Windows Service? Yes
(Installs a service)
Uninstall it 21%
Keep it 79%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 52.68%
Windows 10 39.72%
Windows Vista 4.81%
Windows XP 2.78%
Windows Server 2003 0.00%
Which OS releases does it run on?
Windows 7 Home Premium 32.75%
Windows 10 Home 16.51%
Windows 7 Professional 12.61%
Windows 8.1 9.78%
Windows 7 Ultimate 5.84%
Windows 10 Pro 5.66%

Distribution by countryGeography

71.27% of installs come from the United States
Which countries install it?
  United States 71.27%
  Germany 7.40%
  Canada 3.22%
  United Kingdom 2.16%
  Italy 2.05%
  France 1.56%
  Netherlands 1.16%
  Australia 1.12%
  Israel 1.07%
  Brazil 0.90%
  Belgium 0.70%
  Switzerland 0.55%
  South Africa 0.47%
  Austria 0.46%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 37.37%
Dell 25.19%
Acer 11.20%
ASUS 7.69%
Toshiba 6.33%
Lenovo 3.39%
Samsung 2.74%
Medion 1.70%
Intel 1.25%
Common models
HP Pavilion dv7 Notebook ... 7.37%
HP Pavilion dv6 Notebook ... 7.21%
HP Pavilion g7 Notebook P... 4.05%
HP Pavilion g6 Notebook P... 3.91%
ASUS All Series 3.43%
Dell Inspiron 3847 2.00%

About Hewlett-Packard

HP provides products, software solutions and services to consumers, from enterprises to consumers including customers in the government, health and education sectors.
Publisher URL: www.hp.com


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