84,488,480 programs installed

Should I remove HP Advisor?

What percent of users and experts removed it?
39% remove it61% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #312
United States Rank #179
Reach 1.8915%
Lifespan of installation (until removal)
< 14.91 days
439.97 days >
Average installed length: 231.17 days


3.4.12850.3526 9.08%
3.4.10262.3295 29.74%
3.4.10144.3282 1.51%
3.3.12286.3436 10.45%
3.3.9512.3162 24.78%
3.2.9652.3188 2.77%
3.2.9566.3171 0.00%
3.2.9212.3114 0.12%
3.2.8946.3086 12.33%
3.2.8885.3080 0.01%
3.1.9289.3128 0.42%
3.1.9152.3107 6.71%
3.1.8944.3086 0.01%
3.1.8340.3018 0.09%
3.1.1000.1002 1.94%
2.5.7338.2941 0.05%

Typically installed together

Other programs by Hewlett-Packard

HP Advisor

What is HP Advisor?

The HP Advisor Software provides information about the status of the PC along with alerts, updates, and offers from HP.

About  (from Hewlett-Packard)

Adds a desktop dock feature that enables drag-and-drop customization to quickly get you where you want to go, and to tailor your PC to your needs. Adds a PC Discovery area to enrich the PC experience and to aid you in performing new or different tasks contextually, based on areas of interest, which enables you to easi...  Read more


HP Advisor is a software program developed by Hewlett-Packard. It is typically pre-installed with most new Hewlett-Packard computers. The most common release is 3.4.10262.3295, with over 98% of all installations currently using this version. During setup, the program creates a startup registration point in Windows in order to automatically start when any user boots the PC. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The primary executable is named HPAdvisor.exe. The setup package generally installs about 79 files and is usually about 30.13 MB (31,595,750 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows Vista (SP2). While about 69% of users of HP Advisor come from the United States, it is also popular in United Kingdom and France.

This program is pre-installed on the PC

Pre-installed software such as this is usually included by default on the manufacturer's PC. Many OEM (original equipment manufacture) software that is included with a new PC is useful and in many cases required for the PC to function properly as in the case of various software drivers. However, some pre-installed software is optional and can be safely removed.
Some users and experts alike have reported that this program is considered bloatware or bundleware. Such software is optional and can be safely removed if you do not utilize the features of the progam.
HP like most PC manufacturers engage in the pre-installation of various types of bloat and trialware. Recently, HP released a new service when purchasing a PC (typically for business customers) called HP Premier Image.
  • It is usually licensed for use only on the HP PC on which it was pre-installed.
  • It sometimes difficult for users to remove via the 'Uninstall a Program' feature in Windows.

Program detailsProgram details

URL: www.hp.com/support
Help link: www.hp.com/cgi-bin/hpsupport/index.pl
Installation folder: C:\Program Files\Hewlett-Packard\HP Advisor\
Uninstaller: MsiExec.exe /X{40FB8D7C-6FF8-4AF2-BC8B-0B1DB32AF04B}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 30.13 MB
Language: English (United States)

Program filesFiles installed by HP Advisor

Program executable:HPAdvisor.exe
Name:HP Advisor
Signed by:Hewlett-Packard Company
Path:C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe
The HP Advisor Software provides information about the status of the PC along with alerts, updates, and offers from HP.
Additional files:
  • HPAdvisor.exe - HP Total Care Advisor (HP Advisor)
  • PreferenceExecutable.exe - HP Advisor Preference Setting
  • CommonInterfaces.dll - InterfaceServices (HP Advisor - InterfaceServices)
  • InterfaceServices.dll
  • UniversalLauncher.dll - UniversalLauncher
  • RulesEngine.dll - HPRulesEngine (HP Rules Processing Engine)
  • SystemStatus.dll - SystemStatus
  • CeeWriter.dll - CeeWriter
  • CeeWrtier.dll - CeeWrtier
  • CommonUtility.dll - Windows
  • Content.dll - Content
  • HPAdvisor.Common.Windows.dll
  • docvideo.exe - Hewlett-Packard Doc (Tutorial)
  • pchealthsecuritypillar.dll - HPAdvisor (PC Health & Security Pillar)
  • doc.exe - Doc
  • Interop.IWshRuntimeLibrary.dll - Assembly imported from type library 'IWshRuntimeLibrary'.
  • Interop.RulesEngineLib.dll - Assembly imported from type library 'RulesEngineLib'.
  • Interop.TaskScheduler.dll - Assembly imported from type library 'TaskScheduler'.
  • Interop.NetFwTypeLib.dll - Assembly imported from type library 'NetFwTypeLib'.
  • Interop.HelpPane.dll - Assembly imported from type library 'HelpPane'.
  • Interop.WUApiLib.dll - Assembly imported from type library 'WUApiLib'.
  • Interop.SHDocVw.dll - Assembly imported from type library 'SHDocVw'.
  • SHDocVw.dll
  • SecurityStatusServer.dll (by Symantec) - Norton Security Status Provider (Security Status Server)
  • SSDK04.exe (by Symantec)
  • SSDK04PS.dll - Security Status Server Proxy/Stub DLL
  • RemotingClient.dll - RemotingClient
  • VersionManager.exe - VersionManager
  • VersionUtility.dll - VersionUtility
  • MessagingInterface.dll - Interface
  • MessagingMessages.dll - Messages
  • MessagingClients.dll - Clients
  • MessagingServer.dll - Server
  • hpsudelpacks.exe
  • Microsoft.Practices.EnterpriseLibrary.ExceptionHandling.Logging.dll - Enterprise Library Exception Handling Logging Provider

Program behaviorsBehaviors exhibited

Scheduled Task
  • HPAdvisor.exe is scheduled as a task with the class '{F077B053-A6E3-427B-A665-C067D182005C}' (runs on registration).
Startup File (User Run)
  • HPAdvisor.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'HPAdvisor.exe' and executes as C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe.
Startup File (All Users Run)
  • HPAdvisor.exe is loaded in the all users (HKLM) registry as a startup file name 'HPAdvisor' which loads as C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe autorun=AUTORUN.
Windows Firewall Allowed Program
  • HPAdvisor.exe is added as a firewall exception for 'C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe'.

Program resource utilizationResource utilization averages

Memory:49.92 MB
21.09 MB average
Total CPU:0.0001272338%
0.031193% average
Kernel CPU:0.00009457%
0.016088% average
User CPU:0.00003266%
0.015104% average
CPU cycles/sec:11,912
8,062,084 average
I/O reads/min:221 Bytes
435.61 KB average
I/O writes/min:4 Bytes
105.02 KB average

How do I remove HP Advisor?

You can uninstall HP Advisor from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program HP Advisor, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove HP Advisor.

Win 7 (SP1) 75%
Win 8.1 0%
Automatically starts? Yes
(Found in the run registry)

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 81.91%
Windows Vista 10.21%
Windows 10 7.69%
Windows XP 0.20%
Which OS releases does it run on?
Windows 7 Home Premium 73.93%
Windows Vista Home Premiu... 9.33%
Windows 10 Home 6.23%
Windows 7 Professional 4.36%
Windows 7 Home Basic 1.59%
Windows 7 Ultimate 1.55%

Distribution by countryGeography

69.27% of installs come from the United States
Which countries install it?
  United States 69.27%
  United Kingdom 3.90%
  France 3.82%
  Canada 3.59%
  Italy 2.87%
  Germany 2.06%
  Australia 1.32%
  Spain 1.14%
  Netherlands 1.13%
  Brazil 0.91%
  Sweden 0.90%
  Belgium 0.86%
  Mexico 0.57%
  Finland 0.44%

About Hewlett-Packard

HP provides products, software solutions and services to consumers, from enterprises to consumers including customers in the government, health and education sectors.
Publisher URL: www.hp.com


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