84,488,480 programs installed

Should I remove HP MediaSmart Music/Photo/Video?

What percent of users and experts removed it?
4% remove it96% keep it
Overall Sentiment
Very good
What do people think about it?
(click star to rate)
How common is it?
Global Rank #835
United States Rank #445
Reach 0.8249%
Lifespan of installation (until removal)
< 8.93 days
263.43 days >
Average installed length: 138.41 days


3.1.3615 0.26%
3.1.3601 12.50%
3.1.3422 16.28%
3.1.3405 15.92%
3.0.3316 0.74%
3.0.3228 1.83%
3.0.3206 1.03%
3.0.3205 10.08%
3.0.3123 14.01%
2.2.3214 0.04%
2.2.2830 0.07%
2.2.2829 0.57%
2.2.2809 5.25%
2.2.2713 0.02%
2.2.2712 0.02%
2.2.2613 0.25%
2.1.2508 0.30%
2.1.2425 7.29%
2.0.2415 2.45%
2.0.2229 0.02%
2.0.2217 6.32%
2.0.2125 4.19%
1.0.2103 0.01%
1.0.2002 0.53%

Other programs by Hewlett-Packard

HP MediaSmart Music/Photo/Video

What is HP MediaSmart Music/Photo/Video?

The HP MediaSmart DVD Software enables users to watch movies in DVD or Blu-ray disc (BD) formats.


HP MediaSmart Music/Photo/Video is a software program developed by Hewlett-Packard. The most common release is 3.1.3422, with over 98% of all installations currently using this version. During setup, the program creates a startup registration point in Windows in order to automatically start when any user boots the PC. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The primary executable is named HPTouchSmartVideo.exe. The setup package generally installs about 15 files and is usually about 66.59 MB (69,820,853 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows Vista (SP2). While about 74% of users of HP MediaSmart Music/Photo/Video come from the United States, it is also popular in France and Canada.

Program detailsProgram details

URL: www.cyberlink.com
Help link: support.gocyberlink.com
Installation folder: C:\Program Files\Hewlett-Packard\TouchSmart\Media\
Uninstaller: "C:\Program Files\InstallShield Installation Information\{B2EE25B9-5B00-4ACF-94F0-92433C28C39E}\setup.exe" /z-uninstall /zMS
Estimated size: 66.59 MB

Program filesFiles installed by HP MediaSmart Music/Photo/Video

Program executable:HPTouchSmartVideo.exe
Name:HP MediaSmart Video
HP MediaSmart Video Main Program
Path:C:\Program Files\Hewlett-Packard\TouchSmart\Media\HPTouchSmartVideo.exe
Additional files:
  • fwnet.dll (by CyberLink) - CyberLink Windows Firewall Utility
  • CLVistaAudioMixer.dll - CyberLink Vista Audio Mixer
  • TaskScheduler.exe (by CyberLink) - TaskScheduler Application
  • TSMAgent.exe - CyberLink PowerCinema (CyberLink PowerCinema Resident Program)
  • vthum.exe - Cyberlink Powercinema (Cyberlink Kernel Module for Powercinema)
  • CLAuMixer.dll - CyberLink CLAuMixer (CLAuMixer)
  • HPTouchSmartMusic.exe - HP MediaSmart Music (HP MediaSmart Music Main Program)
  • HPTouchSmartPhoto.exe - HP MediaSmart Photo (HP MediaSmart Photo Main Program)
  • HPTouchSmartVideo.exe - HP MediaSmart Video (HP MediaSmart Video Main Program)
  • fxrtEnu.dll (by cyberlink) - cyberlink fxrtEnu (fxrtEnu)
  • genkey.exe

Program behaviorsBehaviors exhibited

4 Scheduled Tasks
  • HPTouchSmartVideo.exe is scheduled as a task with the class '{01E9BE86-CD43-4A75-80BC-3AB53CC1125C}' (runs on registration).
  • HPTouchSmartPhoto.exe is scheduled as a task with the class '{D2727EA8-C19D-4DA6-AB8E-CC487015C41C}' (runs on registration).
  • HPTouchSmartMusic.exe is scheduled as a task with the class '{413ED4F9-B0E0-4D7C-B44A-A9A4693F8055}' (runs on registration).
  • TaskScheduler.exe is scheduled as a task with the class '{FB380F5D-A8DC-4986-B569-D2B90CB1E168}' (runs on registration).
Startup File (All Users Run)
  • TSMAgent.exe is loaded in the all users (HKLM) registry as a startup file name 'TSMAgent' which loads as "C:\Program Files\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe".

Program resource utilizationResource utilization averages

Memory:5.71 MB
21.09 MB average
Total CPU:0.0014285260%
0.031193% average
Kernel CPU:0.00085453%
0.016088% average
User CPU:0.00057400%
0.015104% average
CPU cycles/sec:73,585
8,062,084 average
I/O reads/min:16.65 KB
435.61 KB average
I/O writes/min:105 Bytes
105.02 KB average
Memory:88.96 MB
Total CPU:0.0243972828%
Kernel CPU:0.01305332%
User CPU:0.01134396%
CPU cycles/sec:196,312,451
I/O reads/min:576.51 KB
I/O writes/min:105.18 KB

How do I remove HP MediaSmart Music/Photo/Video?

You can uninstall HP MediaSmart Music/Photo/Video from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program HP MediaSmart Music/Photo/Video, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove HP MediaSmart Music/Photo/Video.

Win 7 (SP1) 66%
Win 8.1 0%
Automatically starts? Yes
(Found in the run registry)

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 70.25%
Windows Vista 22.18%
Windows 10 7.31%
Windows XP 0.26%
Which OS releases does it run on?
Windows 7 Home Premium 65.04%
Windows Vista Home Premiu... 21.46%
Windows 10 Home 5.86%
Windows 7 Professional 2.60%
Windows 7 Ultimate 1.83%
Windows 7 Home Basic 0.71%

Distribution by countryGeography

73.86% of installs come from the United States
Which countries install it?
  United States 73.86%
  France 4.34%
  Canada 3.13%
  Italy 2.51%
  United Kingdom 2.10%
  Germany 1.99%
  Australia 1.12%
  Spain 1.06%
  Belgium 0.87%
  Netherlands 0.82%
  Brazil 0.69%
  Sweden 0.62%
  Mexico 0.46%
  DK 0.45%

About Hewlett-Packard

HP provides products, software solutions and services to consumers, from enterprises to consumers including customers in the government, health and education sectors.
Publisher URL: www.hp.com


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