84,488,480 programs installed

Should I remove HP MediaSmart/TouchSmart Netflix?

What percent of users and experts removed it?
61% remove it39% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #964
United States Rank #316
Reach 0.7190%
Lifespan of installation (until removal)
< 10.64 days
313.76 days >
Average installed length: 164.86 days


VersionDistribution 12.11% 0.47% 12.44% 21.36% 15.98% 34.86% 2.77%

Typically installed together

Other programs by Hewlett-Packard

HP MediaSmart/TouchSmart Netflix

What is HP MediaSmart/TouchSmart Netflix?

This package provides an update to the HP MediaSmart TV Software for the supported notebook/laptop models and operating systems. The HP MediaSmart HDTV enables browsing of your entire library of digital photos, music, and HD video even across multiple PCs – with unprecedented ease. The HP MediaSmart TV also provides online access to thousands of movies available to rent or own – and HP's simple interface enables you to begin watching movies moments after downloading has begun.


It is bundled and preinstalled with various Hewlett-Packard computers. The most used version is, with over 98% of all installations currently using this version. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The main program executable is HPTouchSmartNetflix.exe. A vast majority of those who have this installed end up removing it just after a couple weeks. The software installer includes 3 files and is usually about 9.68 MB (10,147,720 bytes).

This program is pre-installed on the PC

Such software is installed by the manufacture when delivering the PC to the end user. Some pre-installed programs are considered bloatware as they are simply limited function trials, while others are required for proper PC operation.

Program detailsProgram details

URL: www.hp.com/support
Installation folder: C:\Program Files\Hewlett-Packard\TouchSmart\Netflix\
Uninstaller: MsiExec.exe /X{2EA3D6B2-157E-4112-A3AB-BF17E16661C3}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 9.68 MB
Language: English (United States)

Program filesFiles installed by HP MediaSmart/TouchSmart Netflix

Program executable:HPTouchSmartNetflix.exe
Name:HP TouchSmart Netflix
Path:C:\Program Files\Hewlett-Packard\TouchSmart\Netflix\HPTouchSmartNetflix.exe
Additional files:
  • HP.TouchSmart.InfoviewWindow.dll - HP.TouchSmart.InfoviewWindow
  • HPTouchSmartNetflix.exe - HP TouchSmart Netflix
  • Microsoft.mshtml.dll - Assembly imported from type library MSHTML

Program behaviorsBehaviors exhibited

Scheduled Task
  • HPTouchSmartNetflix.exe is scheduled as a task with the class '{7ACE684D-797F-41D2-8534-1B691D33F233}' (runs on registration).

How do I remove HP MediaSmart/TouchSmart Netflix?

You can uninstall HP MediaSmart/TouchSmart Netflix from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program HP MediaSmart/TouchSmart Netflix, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove HP MediaSmart/TouchSmart Netflix.

Uninstall it 61%
Keep it 39%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 90.94%
Windows 10 8.70%
Windows XP 0.34%
Windows Vista 0.02%
Which OS releases does it run on?
Windows 7 Home Premium 85.39%
Windows 10 Home 7.17%
Windows 7 Professional 3.98%
Windows 7 Ultimate 1.53%
Windows 10 Pro 0.52%
Windows 8.1 Pro 0.38%

Distribution by countryGeography

97.08% of installs come from the United States
Which countries install it?
  United States 97.08%
  Canada 0.54%
  Brazil 0.22%
  Mexico 0.13%
  Germany 0.12%
  United Kingdom 0.11%
  PR 0.11%
  France 0.10%
  India 0.10%
  Italy 0.09%
  Israel 0.08%
  Argentina 0.08%
  Australia 0.07%
  Iran 0.06%

About Hewlett-Packard

HP provides products, software solutions and services to consumers, from enterprises to consumers including customers in the government, health and education sectors.
Publisher URL: www.hp.com


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