84,488,480 programs installed

Should I remove HP Customer Experience Enhancements?

What percent of users and experts removed it?
72% remove it28% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #626
United States Rank #380
Reach 1.0719%
Lifespan of installation (until removal)
< 23.27 days
686.53 days >
Average installed length: 360.72 days


VersionDistribution 0.01% 0.03% 0.00% 0.01% 16.21% 6.16% 2.38% 0.28% 0.07% 6.38% 16.65% 4.70% 0.02% 12.20% 3.73% 8.46% 1.44% 2.85% 1.06% 0.02% 3.64% 0.10% 4.69% 2.70% 0.36%
1.00.0000 5.84%

Other programs by Hewlett-Packard

HP Customer Experience Enhancements

What is HP Customer Experience Enhancements?

The Hewlett-Packard Customer Experience Enhancements is bundled with most HP PCs and can be easily removed. It provides PC users added 'enhancements' with the new computer and in many cases depedning on the user level of participation the ability to send back usage feedback to HP. The biggest issues with the program however is the amount of disk space it utilizes.


The most used version is, with over 98% of all installations currently using this version. The main program executable is symhpe.exe. Typically most users end up uninstalling this just after a few days. The setup package is about 688.43 KB (704,952 bytes) when donwloaded.
  • Installed as part of a co-bundle
  • Many experts agree, if you don't use it you should remove it!
HP Customer Experience Enhancements has been found to be bundled with 3rd party software. If you have not purposefully installed this, you should be safe uninstalling it.

Program detailsProgram details

URL: www.Hewlett-Packard.com
Installation folder: C:\Program Files\HP\
Uninstaller: MsiExec.exe /X{07FA4960-B038-49EB-891B-9F95930AA544}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 688.43 KB
Language: English

Program filesFiles installed by HP Customer Experience Enhancements

Program executable:symhpe.exe
Path:C:\Program Files\Hewlett-Packard\SDP\symhpe.exe

How do I remove HP Customer Experience Enhancements?

You can uninstall HP Customer Experience Enhancements from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program HP Customer Experience Enhancements, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove HP Customer Experience Enhancements.
  4. If for some reason uninstallation fails, please install Microsoft's uninstall fixer utility which will help fix problems with programs that can't be uninstalled at support.microsoft.com.

Uninstall it 72%
Keep it 28%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows Vista 74.04%
Windows 7 23.68%
Windows 10 2.15%
Windows XP 0.12%
Which OS releases does it run on?
Windows Vista Home Premiu... 63.04%
Windows 7 Home Premium 20.15%
Windows Vista Home Basic 8.95%
Windows 7 Ultimate 1.54%
Windows 10 Home 1.52%
Windows Vista Business 1.31%

Distribution by countryGeography

68.24% of installs come from the United States
Which countries install it?
  United States 68.24%
  France 4.63%
  Canada 3.73%
  United Kingdom 3.66%
  Italy 2.93%
  Germany 2.74%
  Spain 1.29%
  Australia 1.25%
  Netherlands 1.06%
  Sweden 0.99%
  Belgium 0.87%
  Finland 0.51%
  DK 0.49%
  Brazil 0.48%

About Hewlett-Packard

HP provides products, software solutions and services to consumers, from enterprises to consumers including customers in the government, health and education sectors.
Publisher URL: www.hp.com


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