84,488,480 programs installed

Should I remove HP Update?

What percent of users and experts removed it?
29% remove it71% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #20
United States Rank #17
Reach 15.5283%
(Not enough data to show 30 day installation trends)
Uninstallation trends (last 30 days)
Lifespan of installation (until removal)
< 195.69 days
1098.92 days >
Average installed length: 577.40 days


VersionDistribution 36.84% 0.06% 11.26% 0.71% 9.48% 0.36% 9.78% 1.90% 0.32% 0.82% 7.59% 1.81% 0.01% 3.48% 2.36% 0.24% 0.06% 0.04% 4.24% 0.42% 0.40% 5.07% 0.80% 0.00% 0.18% 0.01% 0.56% 0.32% 0.32% 0.20% 0.27% 0.10% 0.01%

Other programs by Hewlett-Packard

HP Update

What is HP Update?

HP Update is the updater program which runs with Windows (in the background as a service) and automatically starts up when your computer boots. It checks for updates and automatically downloads and installs them if found based on the user's settings. HP Update checks for installed Hewlett-Packard OEM software included with a new PC.

About  (from Hewlett-Packard)

HP Software Update, also called HP Update, is HP's tool to help keep your computer up-to-date. The HP Update program finds the latest updates needed for HP software, drivers, firmware, BIOS, tools, and utilities installed on your computer and gives you the choice of which to install. It also updates new technical conte...  Read more


It is bundled and preinstalled with various Hewlett-Packard computers. The most used version is, with over 98% of all installations currently using this version. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The main program executable is hpwucli.exe. The software installer includes 50 files and is usually about 1.43 MB (1,504,424 bytes). softwareupdate.dll is the automatic update component of the software designed to download and apply new updates should new versions be released.
HP Update has been found to be bundled with 3rd party software. If you have not purposefully installed this, you should be safe uninstalling it.

This program is pre-installed on the PC

Such software is installed by the manufacture when delivering the PC to the end user. Some pre-installed programs are considered bloatware as they are simply limited function trials, while others are required for proper PC operation.
Note: This program has often been considered as bloatware by some users as it is bundled on various manufacturer's new PCs. (Because this might be considered bloatware does not mean the software is bad or harmful, if you use it regularly its worthwhile to have. However, bloatware typically means the program is optional and was simply pre-installed but is not required and can be removed.) Some quick tips to be aware of:
  • It is usually licensed for use only on the HP PC on which it was pre-installed.
  • It sometimes difficult for users to remove via the 'Uninstall a Program' feature in Windows.

Program detailsProgram details

URL: h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c00865922#N149
Help link: www.hp.com/support
Installation folder: C:\Program Files\HP\HP Software Update
Uninstaller: MsiExec.exe /X{2EFA4E4C-7B5F-48F7-A1C0-1AA882B7A9C3}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 1.43 MB

Program filesFiles installed by HP Update

Program executable:hpwucli.exe
Name:HP Update Client
Path:C:\Program Files\HP\HP Software Update\hpwucli.exe
Additional files:
  • hpwuschd2.exe - hp digital imaging - hp all-in-one series (Hewlett-Packard Product Assistant)
  • enum.exe - HP PC enum, part of HP Software Update (enum)
  • AiO_071_000_201_000_CDA_DriverOnly_Network_enu.exe - HP All-in-One Series Web Release
  • HPUpdateUtility.exe - Hewlett-Packard HPUpdateUtility (HPUpdateUtility)
  • HPRulesEngine.dll - HP Software Update Application (HPRulesEngine)
  • shellExWin.exe - Hewlett-Packard shellExWin (shellExWin)
  • softwareupdate.dll - HP Update Resource Strings (HP Update Resources)
  • DoReboot.exe - Hewlett-Packard DoReboot (DoReboot)
  • hpwuSchd.exe - Hewlett-Packard hpwuSchd (hpwuSchd)
  • hpsoftwareupdate.exe - hpwuSchd Application (hpwuSchd Application)
  • hpwuschd2 .exe - hpwuSchd Application
  • hpufunction.dll - HP Software Update (HP Update Functions)
  • HPWUIOCli.dll - HPWUIOCli Module
  • CPE_SLP_NETWORKMSI_hpcom_000_006.exe - HP Webpack
  • HPHNDU_3053.exe
  • HPPDU.exe
  • OJ6500vE709_Full_14.exe
  • COL11684.exe
  • selfupdate.exe - SelfUpdate Application

Program behaviorsBehaviors exhibited

5 Scheduled Tasks
  • hpwucli.exe is scheduled as a task with the class '{323F5D5B-21F6-46CC-BB72-F9A670745324}' (runs on registration).
  • HPSUShortcut_BB85ED9CAFC943BDB8DC258C3C7DF72E.exe is scheduled as a task with the class '{A636E097-6E06-41C8-8FDA-F0CCBD98A66A}' (runs on registration).
  • hpwuschd2.exe is scheduled as a task with the class '{11D5BABD-AEA6-4A2C-8C73-C8284F72D7FA}' (runs on registration).
  • hpwuSchd.exe is scheduled as a task named 'HP-Online-Aktualisierungsprogramm' (runs weekly on Mondays at 10:00).
  • SoftwareUpdate.dll is scheduled as a task named 'HP Update' (runs weekly on Sundays at 4:34 AM).
2 Scheduled Tasks (Boot/Login)
  • hpwuschd2.exe is automatically launched at startup through a scheduled task named 2.
  • hpwucli.exe is automatically launched at startup through a scheduled task named Express DownloaderUpdate.
Startup File (User Run)
  • hpwuschd2.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'HP Software Update' and executes as C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe.
2 Startup Files (User Run Once)
  • hpwucli.exe is loaded once in the current user (HKCU) registry as a startup file name 'HPSoftwareUpdate' which loads as C:\Program Files\HP\HP Software Update\HPWUCli.exe.
  • HPSUShortcut_BB85ED9CAFC943BDB8DC258C3C7DF72E.exe is loaded once in the current user (HKCU) registry as a startup file name 'HPSoftwareUpdate' which loads as C:\Program Files\HP\HP Software Update\HPWUCli.exe.
3 Startup Files (All Users Run)
  • hpwuschd2.exe is loaded in the all users (HKLM) registry as a startup file name '(default)' which loads as C:\Program Files\HP\HP Software Update\HPWuSchd2.exe.
  • hpwuSchd.exe is loaded in the all users (HKLM) registry as a startup file name 'HP Software Update' which loads as "C:\Program Files\HP\HP Software Update\HPWuSchd.exe".
  • hpwucli.exe is loaded in the all users (HKLM) registry as a startup file name 'SmartAudio' which loads as C:\Program Files\CONEXANT\SAII\SAIICpl.exe /t.
3 Windows Firewall Allowed Programs
  • HPSUShortcut_BB85ED9CAFC943BDB8DC258C3C7DF72E.exe is added as a firewall exception for 'C:\Programas\HP\HP Software Update\HPWUCli.exe'.
  • hpwucli.exe is added as a firewall exception for 'C:\Programas\HP\HP Software Update\hpwucli.exe'.
  • hpwuSchd2.exe is added as a firewall exception for 'C:\Program Files\HP\HP Software Update\hpwuSchd2.exe'.

Program resource utilizationResource utilization averages

Memory:1.27 MB
21.09 MB average
Total CPU:0.0000642925%
0.031193% average
Kernel CPU:0.00004732%
0.016088% average
User CPU:0.00001697%
0.015104% average
CPU cycles/sec:4,866
8,062,084 average
I/O reads/min:17 Bytes
435.61 KB average
Memory:9.44 MB
Total CPU:0.0139697691%
Kernel CPU:0.00989837%
User CPU:0.00407140%
Memory:672 KB
Total CPU:0.0004170314%
Kernel CPU:0.00028104%
User CPU:0.00013599%

How do I remove HP Update?

You can uninstall HP Update from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program HP Update, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove HP Update.

Win 7 (SP1) 53%
Win 8 0%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 29%
Keep it 71%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 56.09%
Windows 10 29.05%
Windows Vista 10.45%
Windows XP 4.41%
Windows Server 2003 0.00%
Which OS releases does it run on?
Windows 7 Home Premium 37.88%
Windows 10 Home 11.29%
Windows Vista Home Premiu... 8.46%
Windows 7 Professional 8.33%
Windows 7 Ultimate 7.52%
Windows 8.1 7.32%

Distribution by countryGeography

60.17% of installs come from the United States
Which countries install it?
  United States 60.17%
  Germany 5.83%
  United Kingdom 4.07%
  France 3.50%
  Italy 3.13%
  Canada 3.08%
  Brazil 2.39%
  Netherlands 1.51%
  Spain 1.24%
  Australia 1.21%
  Belgium 1.00%
  Israel 0.66%
  Mexico 0.64%
  India 0.64%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 46.00%
Dell 18.01%
Acer 12.51%
ASUS 6.66%
Toshiba 5.78%
Samsung 2.72%
Lenovo 2.71%
Intel 1.05%
Medion 0.77%
American Megatrends 0.66%
Common models
HP Pavilion dv6 Notebook ... 10.20%
HP Pavilion dv7 Notebook ... 8.45%
HP Pavilion g6 Notebook P... 4.28%
HP Pavilion g7 Notebook P... 3.16%
HP G60 Notebook PC 2.73%
HP G62 Notebook PC 2.68%

About Hewlett-Packard

HP provides products, software solutions and services to consumers, from enterprises to consumers including customers in the government, health and education sectors.
Publisher URL: www.hp.com


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