84,488,480 programs installed

Should I remove HP Product Detection?

What percent of users and experts removed it?
21% remove it79% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #303
United States Rank #187
Reach 1.9302%
Lifespan of installation (until removal)
< 715.09 days
1593.92 days >
Average installed length: 837.48 days


11.15.0009 11.19%
11.15.0008 3.29%
11.15.0007 2.14%
11.15.0005 2.86%
11.15.0004 3.92%
11.14.0006 7.19%
11.14.0004 7.05%
11.14.0003 1.63%
11.14.0001 60.27%
11.10.1000 0.46%

Typically installed together

Other programs by Hewlett-Packard

HP Product Detection

What is HP Product Detection?  (from Hewlett-Packard)

This product detection tool gathers data about your HP and Compaq product to assist you in getting quick access to support information. No personal or private data is needed or accessed on your computer. Technical data is gathered for the products supported by this tool and is used to identify the product name. In some...  Read more


HP Product Detection is a software program developed by Hewlett-Packard. It is typically pre-installed with most new Hewlett-Packard computers. The most common release is 11.14.0001, with over 98% of all installations currently using this version. During setup, the program creates a startup registration point in Windows in order to automatically start when any user boots the PC. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The programs's main executable is hpqdirec.exe and has been seen to consume an average CPU of about 1.16, and utilizes about 39.01 MB of memory. The setup package generally installs about 285 files and is usually about 1.31 MB (1,376,768 bytes). The installed file softwareupdate.dll is the auto-update component of the program which is designed to check for software updates and notify and apply them when new versions are discovered. Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 10. While about 67% of users of HP Product Detection come from the United States, it is also popular in Germany and United Kingdom.

This program is pre-installed on some PCs

Pre-installed software such as this is usually included by default on the manufacturer's PC. Many OEM (original equipment manufacture) software that is included with a new PC is useful and in many cases required for the PC to function properly as in the case of various software drivers. However, some pre-installed software is optional and can be safely removed.

Program detailsProgram details

URL: www.hp.com
Installation folder: C:\Program Files\hp\hp software update
Uninstaller: MsiExec.exe /I{A436F67F-687E-4736-BD2B-537121A804CF}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 1.31 MB
Language: English (United States)

Program filesFiles installed by HP Product Detection

Program executable:hpqdirec.exe
Name:HP Solution Center
Path:C:\Program Files\hp\digital imaging\bin\hpqdirec.exe
Additional files:
  • hpwucli.exe - HP Software Update Client
  • hpwuschd2.exe - hpwuSchd Application
  • hpufunction.dll - HP Software Update (HP Update Functions)
  • softwareupdate.dll - HP Update Client (HP Update Resources)
  • aclmcontrol.exe
  • hpdevicedetection3.exe - HP Device Detection
  • hpdevicedetection3dll.dll - HP Product Detection
  • idfcontroller.dll (by Microsoft) - IdfClient
  • idfsoftware.builders.dll - IssueSignatureBuilder
  • idfsoftware.common.dll - LogHarvester.Common (IdfSoftware.Common)
  • idfsoftware.harvesters.dll (by Microsoft) - IdfSoftware.Harvesters
  • idfsoftware.parsers.dll - IdfSoftware.Parsers

Program behaviorsBehaviors exhibited

2 Scheduled Tasks
  • hpwucli.exe is scheduled as a task with the class '{A636E097-6E06-41C8-8FDA-F0CCBD98A66A}' (runs on registration).
  • hpwuschd2.exe is scheduled as a task named 'hpwuSchd2' (runs monthly on Sundays at 12:48).
Scheduled Task (Boot/Login)
  • hpwuschd2.exe is automatically launched at startup through a scheduled task named HP Software Update_Reg_HKLMWow6432Run.
Startup File (User Run Once)
  • hpwucli.exe is loaded once in the current user (HKCU) registry as a startup file name 'HPSoftwareUpdate' which loads as C:\Program Files\HP\HP Software Update\HPWUCli.exe.
Startup File (All Users Run)
  • hpwuschd2.exe is loaded in the all users (HKLM) registry as a startup file name 'HP Software Update' which loads as "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe".
2 Windows Firewall Allowed Programs
  • hpwucli.exe is added as a firewall exception for 'C:\Programas\HP\HP Software Update\HPWUCli.exe'.
  • hpdevicedetection3.exe is added as a firewall exception for 'C:\Program\Hp\Common\HpDeviceDetection3.exe'.

Program resource utilizationResource utilization averages

Memory:39.01 MB
21.09 MB average
Total CPU:1.1587528537%
0.031193% average
Kernel CPU:0.00170155%
0.016088% average
User CPU:1.15705131%
0.015104% average
70 average
Memory:1.43 MB
Total CPU:0.0000382782%
Kernel CPU:0.00001618%
User CPU:0.00002210%

How do I remove HP Product Detection?

You can uninstall HP Product Detection from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program HP Product Detection, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove HP Product Detection.

Win 7 (SP1) 74%
Win 10 0%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 21%
Keep it 79%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 76.03%
Windows 10 13.83%
Windows XP 5.58%
Windows Vista 4.55%
Windows Server 2003 0.01%
Which OS releases does it run on?
Windows 7 Home Premium 56.12%
Windows 7 Professional 9.48%
Windows 7 Ultimate 8.36%
Microsoft Windows XP 5.47%
Windows 10 Home 4.95%
Windows Vista Home Premiu... 3.78%

Distribution by countryGeography

67.13% of installs come from the United States
Which countries install it?
  United States 67.13%
  Germany 4.28%
  United Kingdom 3.60%
  Canada 3.34%
  France 2.61%
  Italy 1.97%
  Brazil 1.49%
  Netherlands 1.33%
  Australia 1.10%
  Belgium 1.06%
  Spain 1.02%
  Sweden 0.80%
  Israel 0.68%
  Mexico 0.54%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 66.78%
Dell 14.57%
Acer 6.50%
Toshiba 4.05%
ASUS 2.80%
Intel 1.18%
American Megatrends 0.70%
Lenovo 0.64%
Common models
HP Pavilion dv6 Notebook ... 15.63%
HP Pavilion dv7 Notebook ... 14.04%
HP Pavilion g6 Notebook P... 6.91%
HP Pavilion g7 Notebook P... 5.25%
HP G62 Notebook PC 2.67%
HP Pavilion dm4 Notebook ... 2.33%

About Hewlett-Packard

HP provides products, software solutions and services to consumers, from enterprises to consumers including customers in the government, health and education sectors.
Publisher URL: www.hp.com


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