84,488,480 programs installed

Should I remove HP SimplePass?

What percent of users and experts removed it?
12% remove it88% keep it
Overall Sentiment
Very good
What do people think about it?
(click star to rate)
How common is it?
Global Rank #275
United States Rank #190
Reach 2.0796%
Lifespan of installation (until removal)
< 11.50 days
339.27 days >
Average installed length: 178.26 days


8.01.62 0.10%
8.01.53 0.80%
8.01.46 5.54%
8.01.39 4.54%
8.01.27 3.35%
8.01.11 26.97%
8.01.08 2.57%
8.01.06 3.39%
8.00.57 14.65%
8.00.54 5.67%
8.00.51 5.84%
8.00.49 4.43%
7.00.30 0.00% 6.68% 6.81% 1.01% 0.30% 5.65% 0.04% 0.00% 0.01% 1.64%

Typically installed together

Other programs by Hewlett-Packard

HP SimplePass

What is HP SimplePass?

This software protects identity information and account access using the computer owner's fingerprint.

About  (from Hewlett-Packard)

A fingerprint reader is a security device that uses a scanned image of your finger for authentication. With fingerprint security software you can logon to applications and secure web site by scanning your finger instead of typing your user name and password from the keyboard. Some versions of the HP SimplePass fingerpr...  Read more


HP SimplePass is a software program developed by Hewlett-Packard. The most common release is 8.01.11, with over 98% of all installations currently using this version. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The primary executable is named SimplePass.exe. The setup package generally installs about 114 files and is usually about 49.41 MB (51,805,696 bytes). The installed file AutoSoftwareUpdate.dll is the auto-update component of the program which is designed to check for software updates and notify and apply them when new versions are discovered. Relative to the overall usage of users who have this installed on their PCs, most are running Windows 10 and Windows 7 (SP1). While about 65% of users of HP SimplePass come from the United States, it is also popular in Italy and United Kingdom.

Program detailsProgram details

URL: www.HP.com
Help link: www.hp.com
Installation folder: C:\Program Files\HP SimplePass\
Uninstaller: MsiExec.exe /X{880B5A98-B242-4B53-BD6F-41EA17495EAD}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 49.41 MB

Program filesFiles installed by HP SimplePass

Program executable:SimplePass.exe
HP SimplePass
Path:C:\Program Files\HP SimplePass\SimplePass.exe
Additional files:
  • Interop.SHDocVw.dll - Assembly imported from type library 'SHDocVw'.
  • Microsoft.mshtml.dll - Assembly imported from type library MSHTML
  • SimplePass LaunchSite.exe
  • DownloadManager.dll - DownloadManager
  • IEWebSiteLogon.exe - IEWebSiteLogon
  • AppLogon.dll (by HP) - Simple Pass (AppLogon Dynamic Link Library)
  • AppLogonShell.exe (by HP) - AppLogon Shell
  • AutoSoftwareUpdate.dll - HP update module
  • BioLayer.dll - BioLayer Dynamic Link Library
  • BioLayerAdapter.dll - BioLayerAdapter Dynamic Link Library
  • BioMonitor.exe - BioMonitor
  • BrowserLaunch.exe - Browser Launch
  • DataManager.dll - DataManager Dynamic Link Library
  • EnumWindowsUsers.dll
  • HP.Theme.dll - CustomTheme
  • npffwloplugin.dll - Website Logon Plugin
  • Splash.exe - Splash
  • TokenMachine.dll - Token Machine Dynamic Link Library
  • TrueSuiteDlg.dll - TSLog Dynamic Link Library
  • TrueSuiteService.exe - HP Service
  • TSLog.dll
  • TSLogAdapter.dll - TSLogAdapter Dynamic Link Library
  • UserFeedback.exe - User Feedback
  • CheckUpdate.exe - SimplePass (CheckUpdate)
  • DownloadAD.exe - DownloadAD
  • ProfileManagement.dll - HP SimplePass
  • Shortcut.dll (by AuthenTec) - Shortcut
  • SimplePass.exe
  • TouchControl.exe (by AuthenTec) - TouchControl

Program behaviorsBehaviors exhibited

Google Chrome Plugin
  • npffwloplugin.dll is loaded in the Google Chrome web browser as 'npffwloplugin.dll'.
Mozilla Plugin
  • npffwloplugin.dll is loaded into Mozilla Firefox under the product name '@authentec.com/ffwloplugin' with a plugin key of '@authentec.com/ffwloplugin' for all users of the PC.
3 Scheduled Tasks
  • Splash.exe is scheduled as a task with the class '{A8D1259F-287A-4CDE-9E04-5F0EAF2453D3}' (runs on registration).
  • TouchControl.exe is scheduled as a task with the class '{BE6865F6-8DB5-46CF-A1CE-4C17E417FA23}' (runs on registration).
  • SimplePass.exe is scheduled as a task with the class '{AAC91B4A-39B8-4C00-B32E-2E0F5131215F}' (runs on registration).
  • TrueSuiteService.exe runs as a service named 'TrueSuiteService' (FPLService) "Provides convenient and secure fingerprint authentication and identity management.".

Program resource utilizationResource utilization averages

SimplePass LaunchSite.exe
Memory:7.98 MB
21.09 MB average
Total CPU:0.0003455370%
0.031193% average
Kernel CPU:0.00028491%
0.016088% average
User CPU:0.00006063%
0.015104% average
CPU cycles/sec:470,947
8,062,084 average
70 average
I/O reads/min:2.94 KB
435.61 KB average
I/O writes/min:7 Bytes
105.02 KB average
Memory:17.36 MB
Total CPU:0.0000245590%
Kernel CPU:0.00000222%
User CPU:0.00002234%
Memory:1.58 MB
Total CPU:0.0003793359%
Kernel CPU:0.00004478%
User CPU:0.00033455%

How do I remove HP SimplePass?

You can uninstall HP SimplePass from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program HP SimplePass, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove HP SimplePass.

How do I reset my web browser?

If your web browser homepage and search settings have been modfied by HP SimplePass you can restore them to their previous default settings.
Microsoft Internet Explorer
Mozilla Firefox
Google Chrome

Windows Service? Yes
(Installs a service)
Uninstall it 12%
Keep it 88%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 10 92.83%
Windows 7 7.16%
Windows XP 0.01%
Which OS releases does it run on?
Windows 8.1 50.60%
Windows 10 Home 23.41%
Windows 7 Home Premium 5.60%
Windows 8.1 Connected 4.92%
Windows 8.1 Single Langua... 4.50%
Windows 8 3.94%

Distribution by countryGeography

65.04% of installs come from the United States
Which countries install it?
  United States 65.04%
  Italy 5.60%
  United Kingdom 4.88%
  France 3.32%
  Canada 3.16%
  Germany 1.93%
  Australia 1.64%
  India 1.24%
  Netherlands 0.90%
  Mexico 0.78%
  Sweden 0.76%
  Spain 0.76%
  New Zealand 0.67%
  Belgium 0.65%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 99.94%
Acer 0.03%
Dell 0.01%
Lenovo 0.01%
Toshiba 0.00%
ASUS 0.00%
Common models
HP 15 Notebook PC 19.59%
HP Pavilion 15 Notebook P... 11.07%
HP Pavilion 17 Notebook P... 7.54%
HP ENVY 15 Notebook PC 4.75%
HP ENVY m6 Notebook PC 4.66%
HP ENVY 17 Notebook PC 3.71%

About Hewlett-Packard

HP provides products, software solutions and services to consumers, from enterprises to consumers including customers in the government, health and education sectors.
Publisher URL: www.hp.com


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