84,488,480 programs installed

Should I remove HP SimplePass 2011?

What percent of users and experts removed it?
3% remove it97% keep it
Overall Sentiment
Very good
What do people think about it?
(click star to rate)
How common is it?
Global Rank #2,366
United States Rank #1,600
Reach 0.2672%
Lifespan of installation (until removal)
< 13.46 days
396.96 days >
Average installed length: 208.57 days


VersionDistribution 0.06% 12.15% 0.63% 5.81% 0.49% 66.96% 2.24% 11.66%

Other programs by Hewlett-Packard

HP SimplePass 2011

What is HP SimplePass 2011?

This software protects identity information and account access using the computer owner's fingerprint.

About  (from Hewlett-Packard)

A fingerprint reader is a security device that uses a scanned image of your finger for authentication. With fingerprint security software you can logon to applications and secure web site by scanning your finger instead of typing your user name and password from the keyboard. Some versions of the HP SimplePass fingerpr...  Read more


HP SimplePass 2011 is a program developed by Hewlett-Packard. The most used version is, with over 98% of all installations currently using this version. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. It adds a Browser Helper Object (BHO) to Internet Explorer. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The main program executable is SimplePass.exe. The software installer includes 43 files and is usually about 46.22 MB (48,460,288 bytes). TrueSuite.AutoSoftwareUpdate.dll is the automatic update component of the software designed to download and apply new updates should new versions be released. In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows 10. While about 67% of users of HP SimplePass 2011 come from the United States, it is also popular in Australia and France.

Program detailsProgram details

URL: www.Hewlett-Packard.com
Installation folder: C:\Program Files\HP SimplePass 2011\
Uninstaller: MsiExec.exe /X{BCFAA37D-A6DB-43BF-A351-43F183E52D07}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 46.22 MB

Program filesFiles installed by HP SimplePass 2011

Program executable:SimplePass.exe
Name:SimplePass 2011
HP SimplePass 2011
Path:C:\Program Files\HP SimplePass 2011\SimplePass.exe
Additional files:
  • AppLogon.dll (by HP) - Simple Pass 2011 (AppLogon Dynamic Link Library)
  • AppLogonShell.exe (by HP) - AppLogon Shell
  • BioLayer.dll - BioLayer Dynamic Link Library
  • BioLayerAdapter.dll - BioLayerAdapter Dynamic Link Library
  • BioMonitor.exe - BioMonitor
  • BrowserLaunch.exe - Browser Launch
  • DataManager.dll - DataManager Dynamic Link Library
  • IEBHO.dll - Website Log On
  • Splash.exe - Splash
  • TokenMachine.dll - Token Machine Dynamic Link Library
  • TouchControl.exe - TouchControl
  • TrueSuite.AutoSoftwareUpdate.dll - HP update module
  • TrueSuite.EnumWindowsUsers.dll - EnumWindowsUsers.dll
  • TrueSuiteService.exe - HP Service
  • TSLog.dll - TSLog Dynamic Link Library
  • UserFeedback.exe - User Feedback
  • ProfileManagement.dll - SimplePass 2011 (HP SimplePass 2011)
  • SimplePass.exe
  • HighContrast.Theme.dll - CustomTheme
  • HP.Theme.dll

Program behaviorsBehaviors exhibited

Internet Explorer BHO
  • IEBHO.dll is installed in Internet Explorer as a BHO (Browser Helper Object) under the name 'TrueSuite Website Log On' with the class of {8590886E-EC8C-43C1-A32C-E4C2B0B6395B} (TSBHO Class).
Scheduled Task
  • Splash.exe is scheduled as a task with the class '{F24BEEB5-8B16-4D40-B94B-5AE0FADDA03A}' (runs on registration).
  • TrueSuiteService.exe runs as a service named 'TrueSuiteService' (FPLService) "Provides convenient and secure fingerprint authentication and identity management.".

Program resource utilizationResource utilization averages

Memory:1.44 MB
21.09 MB average
Total CPU:0.0009265389%
0.031193% average
Kernel CPU:0.00069786%
0.016088% average
User CPU:0.00022868%
0.015104% average
CPU cycles/sec:125
8,062,084 average
Memory:4.49 MB
Total CPU:0.0040475430%
Kernel CPU:0.00332090%
User CPU:0.00072664%
Memory:1.81 MB
Total CPU:0.0000628398%
Kernel CPU:0.00004863%
User CPU:0.00001421%
CPU cycles/sec:1,859
I/O reads/min:123 Bytes
I/O writes/min:0 Bytes

How do I remove HP SimplePass 2011?

You can uninstall HP SimplePass 2011 from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program HP SimplePass 2011, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove HP SimplePass 2011.

How do I reset my web browser?

If your web browser homepage and search settings have been modfied by HP SimplePass 2011 you can restore them to their previous default settings.
Microsoft Internet Explorer
Mozilla Firefox
Google Chrome

Windows Service? Yes
(Installs a service)
Uninstall it 3%
Keep it 97%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 88.07%
Windows 10 11.78%
Windows XP 0.15%
Which OS releases does it run on?
Windows 7 Home Premium 83.14%
Windows 10 Home 9.73%
Windows 7 Professional 2.42%
Windows 7 Ultimate 1.56%
Windows 7 Home Basic 0.91%
Windows 8.1 Pro 0.69%

Distribution by countryGeography

66.73% of installs come from the United States
Which countries install it?
  United States 66.73%
  Australia 3.25%
  France 3.10%
  Italy 2.39%
  Germany 2.36%
  United Kingdom 2.22%
  Canada 2.10%
  Brazil 1.27%
  Netherlands 1.17%
  Belgium 1.05%
  Spain 0.98%
  Sweden 0.90%
  Switzerland 0.72%
  Iran 0.67%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 99.78%
Sahara 0.06%
Dell 0.06%
Acer 0.04%
ASUS 0.02%
Sony 0.02%
Toshiba 0.02%
Common models
HP Pavilion dv6 Notebook ... 47.79%
HP Pavilion dv7 Notebook ... 40.63%
HP Pavilion dm4 Notebook ... 10.70%
HP Casablanca H710 0.06%
HP 635 Notebook PC 0.04%

About Hewlett-Packard

HP provides products, software solutions and services to consumers, from enterprises to consumers including customers in the government, health and education sectors.
Publisher URL: www.hp.com


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