84,488,480 programs installed

Should I remove HP MediaSmart Music?

What percent of users and experts removed it?
20% remove it80% keep it
Overall Sentiment
Very good
What do people think about it?
(click star to rate)
How common is it?
Global Rank #922
United States Rank #531
Reach 0.7488%
Lifespan of installation (until removal)
< 12.62 days
372.25 days >
Average installed length: 195.59 days


4.2.4604 11.49%
4.2.4517 25.10%
4.1.4321 0.72%
4.1.4301 17.74%
4.1.4215 20.37%
4.0.4108 0.23%
4.0.4030 0.01%
4.0.3910 12.42%
4.0.3903 7.19%
4.0.3804 0.01%
4.0.3722 4.57%
4.0.3715 0.14%

Typically installed together

Other programs by Hewlett-Packard

HP MediaSmart Music

What is HP MediaSmart Music?

The HP MediaSmart DVD Software enables users to watch movies in DVD or Blu-ray disc (BD) formats.


HP MediaSmart Music is a program developed by Hewlett-Packard. The most used version is 4.2.4517, with over 98% of all installations currently using this version. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The main program executable is HPTouchSmartMusic.exe. The software installer includes 14 files and is usually about 37.83 MB (39,670,303 bytes). In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows 10. While about 71% of users of HP MediaSmart Music come from the United States, it is also popular in Canada and France.

Program detailsProgram details

URL: www.cyberlink.com
Help link: support.gocyberlink.com
Installation folder: C:\Program Files\Hewlett-Packard\TouchSmart\Music\
Uninstaller: "C:\Program Files\InstallShield Installation Information\{91A34181-9FAD-43AB-A35F-E7A8945B7E1C}\setup.exe" /z-uninstall /zMS
Estimated size: 37.83 MB

Program filesFiles installed by HP MediaSmart Music

Program executable:HPTouchSmartMusic.exe
Name:HP MediaSmart Music
HP MediaSmart Music Main Program
Path:C:\Program Files\Hewlett-Packard\TouchSmart\Music\HPTouchSmartMusic.exe
Additional files:
  • TaskScheduler.exe (by CyberLink) - TaskScheduler Application
  • xerces-c_2_6.dll (by Apache Software Foundation) - Xerces-C Version 2.6.0 (Shared Library for Xerces-C Version 2.6.0)
  • MusicAgent.exe (by CyberLink) - CyberLink PowerCinema (CyberLink PowerCinema Resident Program)
  • HPTouchSmartMusic.exe - HP MediaSmart Music (HP MediaSmart Music Main Program)
  • TaskSchedulerEX.exe - TaskSchedulerEX
  • genkey.exe

Program behaviorsBehaviors exhibited

Scheduled Task
  • HPTouchSmartMusic.exe is scheduled as a task with the class '{C6BD4214-B8BF-4F9F-953F-4829188FC3C0}' (runs on registration).

How do I remove HP MediaSmart Music?

You can uninstall HP MediaSmart Music from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program HP MediaSmart Music, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove HP MediaSmart Music.

Win 7 (SP1) 81%
Win XP 0%
Uninstall it 20%
Keep it 80%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 89.25%
Windows 10 10.52%
Windows XP 0.20%
Windows Vista 0.03%
Which OS releases does it run on?
Windows 7 Home Premium 83.13%
Windows 10 Home 8.70%
Windows 7 Professional 3.06%
Windows 7 Home Basic 1.48%
Windows 7 Ultimate 1.46%
Windows 10 Pro 0.50%

Distribution by countryGeography

71.45% of installs come from the United States
Which countries install it?
  United States 71.45%
  Canada 3.72%
  France 3.43%
  Italy 2.82%
  United Kingdom 2.67%
  Germany 2.01%
  Australia 1.61%
  Brazil 1.20%
  Netherlands 0.88%
  Belgium 0.86%
  Spain 0.83%
  Sweden 0.79%
  Mexico 0.67%
  DK 0.45%

About Hewlett-Packard

HP provides products, software solutions and services to consumers, from enterprises to consumers including customers in the government, health and education sectors.
Publisher URL: www.hp.com


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