84,488,480 programs installed

Should I remove HP TouchSmart Music/Photo/Video?

What percent of users and experts removed it?
12% remove it88% keep it
Overall Sentiment
Very good
What do people think about it?
(click star to rate)
How common is it?
Global Rank #7,607
United States Rank #4,548
Reach 0.0545%
Lifespan of installation (until removal)
< 14.97 days
441.52 days >
Average installed length: 231.98 days


3.1.3615 0.74%
3.1.3601 17.60%
3.1.3422 21.79%
3.1.3405 4.00%
3.0.3316 0.19%
3.0.3228 4.56%
3.0.3206 1.40%
3.0.3205 23.56%
3.0.3123 4.19%
2.9.3214 0.74%
2.9.2830 0.09%
2.9.2809 1.40%
2.7.2415 0.56%
2.7.2217 11.27%
2.5.2103 5.03%
2.5.1909 2.79%
2.5.1810 0.09%

Typically installed together

Other programs by Hewlett-Packard

HP TouchSmart Music/Photo/Video


HP TouchSmart Music/Photo/Video is a software program developed by Hewlett-Packard. The most common release is 3.0.3205, with over 98% of all installations currently using this version. During setup, the program creates a startup registration point in Windows in order to automatically start when any user boots the PC. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The primary executable is named HPTouchSmartMusic.exe. The setup package generally installs about 15 files and is usually about 66.59 MB (69,820,853 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows Vista (SP2). While about 77% of users of HP TouchSmart Music/Photo/Video come from the United States, it is also popular in United Kingdom and Canada.

Program detailsProgram details

URL: www.cyberlink.com
Help link: support.gocyberlink.com
Installation folder: C:\Program Files\Hewlett-Packard\TouchSmart\Media\
Uninstaller: "C:\Program Files\InstallShield Installation Information\{B2EE25B9-5B00-4ACF-94F0-92433C28C39E}\setup.exe" /z-uninstall /z
Estimated size: 66.59 MB

Program filesFiles installed by HP TouchSmart Music/Photo/Video

Program executable:HPTouchSmartMusic.exe
Name:HP TouchSmart Music
HP TouchSmart Music Main Program
Path:C:\Program Files\Hewlett-Packard\TouchSmart\Media\HPTouchSmartMusic.exe
Additional files:
  • fwnet.dll (by CyberLink) - CyberLink Windows Firewall Utility
  • CLVistaAudioMixer.dll - CyberLink Vista Audio Mixer
  • TaskScheduler.exe (by CyberLink) - TaskScheduler Application
  • TSMAgent.exe - CyberLink PowerCinema (CyberLink PowerCinema Resident Program)
  • CLAuMixer.dll - CyberLink CLAuMixer (CLAuMixer)
  • HPTouchSmartMusic.exe - HP TouchSmart Music (HP TouchSmart Music Main Program)
  • HPTouchSmartPhoto.exe - HP TouchSmart Photo (HP TouchSmart Photo Main Program)
  • HPTouchSmartVideo.exe - HP TouchSmart Video (HP TouchSmart Video Main Program)
  • fxrtEnu.dll (by cyberlink) - cyberlink fxrtEnu (fxrtEnu)
  • genkey.exe

Program behaviorsBehaviors exhibited

Scheduled Task
  • TaskScheduler.exe is scheduled as a task with the class '{FB380F5D-A8DC-4986-B569-D2B90CB1E168}' (runs on registration).
Startup File (All Users Run)
  • TSMAgent.exe is loaded in the all users (HKLM) registry as a startup file name 'TSMAgent' which loads as "C:\Program Files\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe".

How do I remove HP TouchSmart Music/Photo/Video?

You can uninstall HP TouchSmart Music/Photo/Video from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program HP TouchSmart Music/Photo/Video, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove HP TouchSmart Music/Photo/Video.

Win 7 (SP1) 69%
Win XP 0%
Automatically starts? Yes
(Found in the run registry)

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 71.88%
Windows Vista 17.69%
Windows 10 10.06%
Windows XP 0.37%
Which OS releases does it run on?
Windows 7 Home Premium 64.82%
Windows Vista Home Premiu... 17.54%
Windows 10 Home 6.75%
Windows 7 Professional 3.56%
Windows 7 Ultimate 3.38%
Windows 10 Pro 1.41%

Distribution by countryGeography

77.10% of installs come from the United States
Which countries install it?
  United States 77.10%
  United Kingdom 2.78%
  Canada 2.71%
  Australia 2.33%
  France 2.21%
  Spain 1.51%
  Italy 1.51%
  Germany 0.88%
  Netherlands 0.82%
  Belgium 0.69%
  Mexico 0.57%
  Switzerland 0.38%
  United Arab Emirates 0.32%
  Colombia 0.32%

About Hewlett-Packard

HP provides products, software solutions and services to consumers, from enterprises to consumers including customers in the government, health and education sectors.
Publisher URL: www.hp.com


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