84,488,480 programs installed

Should I remove HP Total Care Advisor?

What percent of users and experts removed it?
18% remove it82% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #1,358
United States Rank #762
Reach 0.5058%
Lifespan of installation (until removal)
< 13.79 days
406.67 days >
Average installed length: 213.68 days


2.4.7712.2965 0.03%
2.4.6651.2902 2.23%
2.4.6171.2860 2.66%
2.4.5991.2847 9.59%
2.4.5479.2842 1.03%
2.4.5106.2815 8.00%
2.4.4941.2798 19.61%
2.4.4821.2785 0.18%
2.3.4768.2777 0.07%
2.3.4559.2748 0.11%
2.3.4394.2730 0.74%
2.3.4292.2709 4.63%
2.2.4445.2736 0.25%
2.1.4047.2685 5.42%
2.1.3564.2652 0.16%
2.1.3429.2641 0.91%
2.1.3359.2635 7.12%
2.1.3329.2629 3.93%
2.1.3222.2601 0.03% 2.99% 2.31% 12.27%
1.2.13 3.42%
1.1.19 5.06%
1.1.17 2.26%
1.1.10 0.01%
1.1.9 0.03%
1.0.95 1.60%
1.0.94 2.14%
1.0.90 1.20%

Other programs by Hewlett-Packard

HP Total Care Advisor

What is HP Total Care Advisor?  (from Hewlett-Packard)

Using a computer is simple thanks to a single access point for the things you need most. See PC status at a glance, navigate to software from HP and partners, and discover applications and offers using HP Advisor—from HP Total Care. A quick glance shows your protection is up: firewall, antivirus, Internet security and ...  Read more


HP Total Care Advisor is a program developed by Hewlett-Packard. It is bundled and preinstalled with various Hewlett-Packard computers. The most used version is 2.4.4941.2798, with over 98% of all installations currently using this version. Upon installation, it defines an auto-start registry entry which allows the program run on each boot for the user which installed it. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The main program executable is PreferenceExecutable.exe. The software installer includes 51 files and is usually about 20.21 MB (21,196,060 bytes). In comparison to the total number of users, most PCs are running the OS Windows Vista (SP2) as well as Windows Vista (SP1). While about 76% of users of HP Total Care Advisor come from the United States, it is also popular in France and Canada.

This program is pre-installed on the PC

Such software is installed by the manufacture when delivering the PC to the end user. Some pre-installed programs are considered bloatware as they are simply limited function trials, while others are required for proper PC operation.
Note: This program has often been considered as bloatware by some users as it is bundled on various manufacturer's new PCs. (Because this might be considered bloatware does not mean the software is bad or harmful, if you use it regularly its worthwhile to have. However, bloatware typically means the program is optional and was simply pre-installed but is not required and can be removed.) Some quick tips to be aware of:
  • It is usually licensed for use only on the HP PC on which it was pre-installed.
  • It sometimes difficult for users to remove via the 'Uninstall a Program' feature in Windows.

Program detailsProgram details

URL: www.hp.com
Help link: www.hp.com/cgi-bin/hpsupport/index.pl
Installation folder: C:\Program Files\Hewlett-Packard\HP Advisor\
Uninstaller: MsiExec.exe /X{e96b3d28-47d6-43cc-98fd-7069eeab6b11}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 20.21 MB
Language: English (United States)

Program filesFiles installed by HP Total Care Advisor

Program executable:PreferenceExecutable.exe
Name:HP Total Care Advisor
HP Advisor Preference Setting
Path:C:\Program Files\Hewlett-Packard\HP Advisor\PreferenceExecutable.exe
Additional files:
  • HPAdvisorChangeLanguage.exe - HPAdvisorChangeLanguage
  • HPAdvisor.exe - HP Total Care Advisor (HP Advisor)
  • PreferenceExecutable.exe - HP Advisor Preference Setting
  • CommonInterfaces.dll - InterfaceServices (HP Advisor - InterfaceServices)
  • InterfaceServices.dll
  • UniversalLauncher.dll - UniversalLauncher
  • RulesEngine.dll - HPRulesEngine (HP Rules Processing Engine)
  • SystemStatus.dll - SystemStatus
  • CeeWrtier.dll - CeeWrtier
  • CommonUtility.dll - Windows
  • Content.dll - Content
  • HPAdvisor.Common.Windows.dll
  • SecurityStatusServer.dll - Assembly imported from type library 'SECURITYSTATUSSERVERLib'.
  • Interop.RulesEngineLib.dll - Assembly imported from type library 'RulesEngineLib'.
  • Interop.TaskScheduler.dll - Assembly imported from type library 'TaskScheduler'.
  • Interop.NetFwTypeLib.dll - Assembly imported from type library 'NetFwTypeLib'.
  • Interop.HelpPane.dll - Assembly imported from type library 'HelpPane'.
  • Interop.WUApiLib.dll - Assembly imported from type library 'WUApiLib'.
  • SHDocVw.dll - Assembly imported from type library 'SHDocVw'.
  • SSDK04.exe (by Symantec) - Norton Security Status Provider (Security Status Server)
  • SSDK04PS.dll (by Symantec) - Security Status Server Proxy/Stub DLL
  • HPAdvisorDemo.exe (by Macromedia) - Shockwave Flash (Macromedia Flash Player 8.0 r22)
  • RemotingClient.dll - RemotingClient
  • VersionManager.exe - VersionManager
  • VersionManagerCheck.exe
  • VersionUtility.dll - VersionUtility
  • AMSProfile.dll (by AMS) - AMS.Profile (AMS.Profile.dll)
  • MessagingInterface.dll - Interface
  • MessagingMessages.dll - Messages
  • MessagingClients.dll - Clients
  • MessagingServer.dll - Server
  • hpsudelpacks.exe

Program behaviorsBehaviors exhibited

Scheduled Task
  • HPAdvisor.exe is scheduled as a task with the class '{D4FD04F0-B522-4E58-B902-4DD464F1AE51}' (runs on registration).
Startup File (User Run)
  • HPAdvisor.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'HPADVISOR' and executes as "C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe" autorun=AUTORUN.

Program resource utilizationResource utilization averages

Memory:77.55 MB
21.09 MB average
Total CPU:0.2637204513%
0.031193% average
Kernel CPU:0.07962217%
0.016088% average
User CPU:0.18409828%
0.015104% average
CPU cycles/sec:19,517,959
8,062,084 average
I/O reads/min:297.58 KB
435.61 KB average
I/O writes/min:101 Bytes
105.02 KB average

How do I remove HP Total Care Advisor?

You can uninstall HP Total Care Advisor from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program HP Total Care Advisor, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove HP Total Care Advisor.

Win Vista (SP2) 75%
Win 7 (SP1) 0%
Auto-starting? Yes
(Found in the run registry)

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows Vista 88.82%
Windows 7 9.91%
Windows 10 1.19%
Windows XP 0.08%
Which OS releases does it run on?
Windows Vista Home Premiu... 77.27%
Windows Vista Home Basic 10.30%
Windows 7 Home Premium 8.27%
Windows 7 Ultimate 1.50%
Windows 10 Home 0.76%
Windows Vista Business 0.58%

Distribution by countryGeography

75.99% of installs come from the United States
Which countries install it?
  United States 75.99%
  France 4.41%
  Canada 3.94%
  United Kingdom 3.93%
  Italy 2.61%
  Germany 2.38%
  Spain 1.10%
  Australia 1.08%
  Mexico 0.37%
  Austria 0.33%
  India 0.33%
  Belgium 0.28%
  New Zealand 0.28%
  Netherlands 0.24%

About Hewlett-Packard

HP provides products, software solutions and services to consumers, from enterprises to consumers including customers in the government, health and education sectors.
Publisher URL: www.hp.com


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