84,488,480 programs installed

Should I remove HP SimplePass PE 2011?

What percent of users and experts removed it?
10% remove it90% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #2,563
United States Rank #2,376
Reach 0.2450%
Lifespan of installation (until removal)
< 13.75 days
405.71 days >
Average installed length: 213.17 days


VersionDistribution 1.58% 6.06% 22.71% 40.36% 29.28%

Typically installed together

Other programs by Hewlett-Packard

HP SimplePass PE 2011

Remove HP SimplePass PE 2011
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What is HP SimplePass PE 2011?

This software protects identity information and account access using the computer owner's fingerprint.

About  (from Hewlett-Packard)

A fingerprint reader is a security device that uses a scanned image of your finger for authentication. With fingerprint security software you can logon to applications and secure web site by scanning your finger instead of typing your user name and password from the keyboard. Some versions of the HP SimplePass fingerpr...  Read more


HP SimplePass PE 2011 is a software program developed by Hewlett-Packard. The most common release is, with over 98% of all installations currently using this version. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. It adds a Browser Helper Object (BHO) to Internet Explorer. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. In the Google Chrome browser, it will add an extension. The primary executable is named SimplePass.exe. The setup package generally installs about 43 files and is usually about 45.13 MB (47,318,240 bytes). The installed file TrueSuite.AutoSoftwareUpdate.dll is the auto-update component of the program which is designed to check for software updates and notify and apply them when new versions are discovered. Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 10. While about 51% of users of HP SimplePass PE 2011 come from the United States, it is also popular in United Kingdom and Italy.

Program detailsProgram details

URL: www.HP.com
Installation folder: C:\Program Files\HP SimplePass 2011\
Uninstaller: MsiExec.exe /X{00FF4EB6-6AAC-4E9D-A60A-8F388691BB27}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 45.13 MB

Program filesFiles installed by HP SimplePass PE 2011

Program executable:SimplePass.exe
Name:SimplePass 2011
HP SimplePass 2011
Path:C:\Program Files\HP SimplePass 2011\SimplePass.exe
Additional files:
  • AppLogon.dll (by HP) - Simple Pass 2011 (AppLogon Dynamic Link Library)
  • AppLogonShell.exe (by HP) - AppLogon Shell
  • BioLayer.dll - BioLayer Dynamic Link Library
  • BioLayerAdapter.dll - BioLayerAdapter Dynamic Link Library
  • BioMonitor.exe - BioMonitor
  • BrowserLaunch.exe - Browser Launch
  • DataManager.dll - DataManager Dynamic Link Library
  • IEBHO.dll - Website Log On
  • Splash.exe - Splash
  • TokenMachine.dll - Token Machine Dynamic Link Library
  • TrueSuite.AutoSoftwareUpdate.dll - HP update module
  • TrueSuite.EnumWindowsUsers.dll - EnumWindowsUsers.dll
  • TrueSuiteService.exe - HP Service
  • TSLog.dll - TSLog Dynamic Link Library
  • TSLogAdapter.dll - TSLogAdapter Dynamic Link Library
  • UserFeedback.exe - User Feedback
  • CheckUpdate.exe - SimplePass 2011 (HP SimplePass 2011)
  • ProfileManagement.dll
  • SimplePass.exe
  • TouchControl.exe - TouchControl
  • HighContrast.Theme.dll - CustomTheme
  • HP.Theme.dll
  • tschrome.crx
  • WhiteListExample.json

Program behaviorsBehaviors exhibited

Internet Explorer BHO
  • IEBHO.dll is installed in Internet Explorer as a BHO (Browser Helper Object) under the name 'TrueSuite Website Log On' with the class of {8590886E-EC8C-43C1-A32C-E4C2B0B6395B} (TSBHO Class).
Scheduled Task
  • Splash.exe is scheduled as a task with the class '{F24BEEB5-8B16-4D40-B94B-5AE0FADDA03A}' (runs on registration).
  • TrueSuiteService.exe runs as a service named 'TrueSuiteService' (FPLService) "Provides convenient and secure fingerprint authentication and identity management.".
2 Windows Firewall Allowed Programs
  • TouchControl.exe is added as a firewall exception for 'C:\Program Files\HP SimplePass 2011\TouchControl.exe'.
  • BioMonitor.exe is added as a firewall exception for 'C:\Program Files\HP SimplePass 2011\BioMonitor.exe'.

Program resource utilizationResource utilization averages

Memory:1.61 MB
21.09 MB average
Total CPU:0.0015776047%
0.031193% average
Kernel CPU:0.00109115%
0.016088% average
User CPU:0.00048645%
0.015104% average
CPU cycles/sec:57,714
8,062,084 average
I/O reads/min:355 Bytes
435.61 KB average
Memory:1.6 MB
Total CPU:0.0030585588%
Kernel CPU:0.00154074%
User CPU:0.00151782%
CPU cycles/sec:2,954
I/O reads/min:7.7 KB
I/O writes/min:32 Bytes
Memory:5.07 MB
Total CPU:0.0089240627%
Kernel CPU:0.00726610%
User CPU:0.00165797%
CPU cycles/sec:29,941
I/O reads/min:313 Bytes
I/O writes/min:7 Bytes

How do I remove HP SimplePass PE 2011?

Quickly and completely remove HP SimplePass PE 2011 from your computer by downloading Reason's ‘Should I Remove It?’ (click the button below).
Or, you can uninstall HP SimplePass PE 2011 from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program HP SimplePass PE 2011, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove HP SimplePass PE 2011.

How do I reset my web browser?

If your web browser homepage and search settings have been modfied by HP SimplePass PE 2011 you can restore them to their previous default settings.
Microsoft Internet Explorer
Mozilla Firefox
Google Chrome

Win 7 (SP1) 86%
Win 7 0%
Windows Service? Yes
(Installs a service)
Uninstall it 10%
Keep it 90%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 85.77%
Windows 10 14.04%
Windows XP 0.19%
Which OS releases does it run on?
Windows 7 Home Premium 73.53%
Windows 10 Home 11.06%
Windows 7 Home Basic 7.04%
Windows 7 Professional 4.46%
Windows 10 Pro 1.06%
Windows 8.1 Pro 0.82%

Distribution by countryGeography

51.19% of installs come from the United States
Which countries install it?
  United States 51.19%
  United Kingdom 6.99%
  Italy 5.37%
  Germany 4.27%
  Canada 3.67%
  France 3.05%
  Spain 2.59%
  Netherlands 2.55%
  Australia 2.00%
  Sweden 1.45%
  India 1.27%
  Mexico 1.24%
  Belgium 0.97%
  Brazil 0.75%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 99.87%
Dell 0.13%
Common models
HP Pavilion g6 Notebook P... 32.60%
HP Pavilion g7 Notebook P... 23.83%
HP Pavilion g4 Notebook P... 3.78%
Hewlett-Packard 520-1030 2.74%
Hewlett-Packard p7-1110 2.24%
HP Compaq 6200 Pro MT PC 1.76%

About Hewlett-Packard

HP provides products, software solutions and services to consumers, from enterprises to consumers including customers in the government, health and education sectors.
Publisher URL: www.hp.com


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