Should I remove HP SimplePass 2012?

Lifespan of installation (until removal)

Versions

Version	Distribution
5.3.1.7	100.00%

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from Hewlett-Packard

Remove HP SimplePass 2012 by Hewlett-Packard

This software protects identity information and account access using the computer owner's fingerprint.

HP SimplePass 2012 is a software program developed by Hewlett-Packard. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. It adds a Browser Helper Object (BHO) to Internet Explorer. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). In the Google Chrome browser, it will add an extension. The primary executable is named SimplePass.exe. The setup package generally installs about 38 files and is usually about 45.95 MB (48,186,880 bytes). The installed file TrueSuite.AutoSoftwareUpdate.dll is the auto-update component of the program which is designed to check for software updates and notify and apply them when new versions are discovered. Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 10. While about 76% of users of HP SimplePass 2012 come from the United States, it is also popular in United Kingdom and Canada.

URL: www.HP.com

Installation folder: C:\Program Files\HP SimplePass 2012\

Uninstaller: MsiExec.exe /X{423FBEB8-21C6-4720-A8DA-B19B06FDB607}

Estimated size: 45.95 MB

BioMonitor.exe
Memory:	1.59 MB	21.09 MB average
Total CPU:	0.0001878847%	0.031193% average
Kernel CPU:	0.00004795%	0.016088% average
User CPU:	0.00013994%	0.015104% average
CPU cycles/sec:	133,527	8,062,084 average
I/O reads/min:	13 Bytes	435.61 KB average
TrueSuiteService.exe
Memory:	1.7 MB
Total CPU:	0.0001236517%
Kernel CPU:	0.00011860%
User CPU:	0.00000505%
CPU cycles/sec:	169,393
I/O reads/min:	206.02 KB
I/O writes/min:	3.76 KB
TouchControl.exe
Memory:	4.88 MB
Total CPU:	0.0008241989%
Kernel CPU:	0.00048428%
User CPU:	0.00033992%
CPU cycles/sec:	983,465
I/O reads/min:	2.24 KB
I/O writes/min:	288 Bytes

1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
• Windows Vista/7/8/10: Click Uninstall a Program.
• Windows XP: Click Add or Remove Programs.
2. When you find the program HP SimplePass 2012, click it, and then do one of the following:
• Windows Vista/7/8/10: Click Uninstall.
• Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
3. Follow the prompts. A progress bar shows you how long it will take to remove HP SimplePass 2012.

1. Open Internet Explorer and click the Tools button, and then click Internet options.
2. Click the Advanced tab, and then click Reset. Select the Delete personal settings check box if you would also like to remove search providers, Accelerators and home pages. When Internet Explorer finishes applying default settings, click Close, and then click OK.
3. The changes will take effect the next time you open IE.

1. At the top of the Firefox window, click the Firefox button, go over to the Help sub-menu and select Troubleshooting Information.
2. To continue, click Reset Firefox in the confirmation window that opens. It will close and be reset.
3. When it's done, a window will list the information that was imported. Click Finish and Firefox will open.

1. Open Chrome and click the Chrome menu on the browser toolbar.
2. Select Settings. In the "Search" section, click Manage search engine. Check if (Default) is displayed next to your preferred search engine. If not, mouse over it and click Make default. Mouse over any other suspicious search engine entries that are not familiar and click X to remove them.
3. When the "Show Home button" checkbox is selected, a web address appears below it. If you want the Homepage button to open up a different webpage, click Change to enter a link.
4. Restart Google Chrome.

OS VERSIONS Win 7 (SP1) 86% Win XP 0%

HOW IT RUNS Windows Service? Yes (Installs a service)

USER ACTIONS Uninstall it 19% Keep it 81%

Which Windows OS versions does it run on?

United States	76.30%
United Kingdom	2.54%
Canada	1.65%
Italy	1.55%
France	1.30%
Australia	1.15%
Germany	0.92%
Sweden	0.85%
Mexico	0.80%
Brazil	0.75%
Belgium	0.67%
Netherlands	0.67%
Switzerland	0.65%
New Zealand	0.62%

What PC manufacturers (OEMs) have it installed?

HP provides products, software solutions and services to consumers, from enterprises to consumers including customers in the government, health and education sectors.

Publisher URL: www.hp.com

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