84,488,480 programs installed

Should I remove HP SimplePass 2012?

What percent of users and experts removed it?
19% remove it81% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #3,931
United States Rank #2,381
Reach 0.1378%
Lifespan of installation (until removal)
< 11.66 days
344.03 days >
Average installed length: 180.76 days


VersionDistribution 100.00%

Other programs by Hewlett-Packard

HP SimplePass 2012

What is HP SimplePass 2012?

This software protects identity information and account access using the computer owner's fingerprint.

About  (from Hewlett-Packard)

A fingerprint reader is a security device that uses a scanned image of your finger for authentication. With fingerprint security software you can logon to applications and secure web site by scanning your finger instead of typing your user name and password from the keyboard. Some versions of the HP SimplePass fingerpr...  Read more


HP SimplePass 2012 is a software program developed by Hewlett-Packard. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. It adds a Browser Helper Object (BHO) to Internet Explorer. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). In the Google Chrome browser, it will add an extension. The primary executable is named SimplePass.exe. The setup package generally installs about 38 files and is usually about 45.95 MB (48,186,880 bytes). The installed file TrueSuite.AutoSoftwareUpdate.dll is the auto-update component of the program which is designed to check for software updates and notify and apply them when new versions are discovered. Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 10. While about 76% of users of HP SimplePass 2012 come from the United States, it is also popular in United Kingdom and Canada.

Program detailsProgram details

URL: www.HP.com
Installation folder: C:\Program Files\HP SimplePass 2012\
Uninstaller: MsiExec.exe /X{423FBEB8-21C6-4720-A8DA-B19B06FDB607}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 45.95 MB

Program filesFiles installed by HP SimplePass 2012

Program executable:SimplePass.exe
Name:SimplePass 2012
HP SimplePass 2012
Path:C:\Program Files\HP SimplePass 2012\SimplePass.exe
Additional files:
  • AppLogon.dll (by HP) - Simple Pass 2012 (AppLogon Dynamic Link Library)
  • AppLogonShell.exe (by HP) - AppLogon Shell
  • BioLayer.dll - BioLayer Dynamic Link Library
  • BioLayerAdapter.dll - BioLayerAdapter Dynamic Link Library
  • BioMonitor.exe - BioMonitor
  • BrowserLaunch.exe - Browser Launch
  • DataManager.dll - DataManager Dynamic Link Library
  • IEBHO.dll - Website Log On
  • Splash.exe - Splash
  • TokenMachine.dll - Token Machine Dynamic Link Library
  • TrueSuite.AutoSoftwareUpdate.dll - HP update module
  • TrueSuite.EnumWindowsUsers.dll - EnumWindowsUsers.dll
  • TrueSuiteService.exe - HP Service
  • TSLog.dll - TSLog Dynamic Link Library
  • TSLogAdapter.dll - TSLogAdapter Dynamic Link Library
  • UserFeedback.exe - User Feedback
  • CheckUpdate.exe - SimplePass 2012 (HP SimplePass 2012)
  • ProfileManagement.dll
  • SimplePass.exe
  • TouchControl.exe - TouchControl
  • HighContrast.Theme.dll - CustomTheme
  • HP.Theme.dll
  • tschrome.crx
  • WhiteListExample.json

Program behaviorsBehaviors exhibited

Internet Explorer BHO
  • IEBHO.dll is installed in Internet Explorer as a BHO (Browser Helper Object) under the name 'TrueSuite Website Log On' with the class of {8590886E-EC8C-43C1-A32C-E4C2B0B6395B} (TSBHO Class).
Scheduled Task
  • Splash.exe is scheduled as a task with the class '{8B0DAD1F-F0D1-4984-B49D-0DD5F6F9B33A}' (runs on registration).
  • TrueSuiteService.exe runs as a service named 'TrueSuiteService' (FPLService) "Provides convenient and secure fingerprint authentication and identity management.".

Program resource utilizationResource utilization averages

Memory:1.59 MB
21.09 MB average
Total CPU:0.0001878847%
0.031193% average
Kernel CPU:0.00004795%
0.016088% average
User CPU:0.00013994%
0.015104% average
CPU cycles/sec:133,527
8,062,084 average
I/O reads/min:13 Bytes
435.61 KB average
Memory:1.7 MB
Total CPU:0.0001236517%
Kernel CPU:0.00011860%
User CPU:0.00000505%
CPU cycles/sec:169,393
I/O reads/min:206.02 KB
I/O writes/min:3.76 KB
Memory:4.88 MB
Total CPU:0.0008241989%
Kernel CPU:0.00048428%
User CPU:0.00033992%
CPU cycles/sec:983,465
I/O reads/min:2.24 KB
I/O writes/min:288 Bytes

How do I remove HP SimplePass 2012?

You can uninstall HP SimplePass 2012 from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program HP SimplePass 2012, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove HP SimplePass 2012.

How do I reset my web browser?

If your web browser homepage and search settings have been modfied by HP SimplePass 2012 you can restore them to their previous default settings.
Microsoft Internet Explorer
Mozilla Firefox
Google Chrome

Win 7 (SP1) 86%
Win XP 0%
Windows Service? Yes
(Installs a service)
Uninstall it 19%
Keep it 81%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 86.56%
Windows 10 13.40%
Windows XP 0.04%
Which OS releases does it run on?
Windows 7 Home Premium 80.55%
Windows 10 Home 9.67%
Windows 7 Ultimate 2.73%
Windows 7 Professional 2.66%
Windows 8.1 Pro 1.51%
Windows 8 Pro 1.03%

Distribution by countryGeography

76.30% of installs come from the United States
Which countries install it?
  United States 76.30%
  United Kingdom 2.54%
  Canada 1.65%
  Italy 1.55%
  France 1.30%
  Australia 1.15%
  Germany 0.92%
  Sweden 0.85%
  Mexico 0.80%
  Brazil 0.75%
  Belgium 0.67%
  Netherlands 0.67%
  Switzerland 0.65%
  New Zealand 0.62%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 99.66%
Dell 0.19%
Acer 0.08%
ASUS 0.08%
Common models
HP Pavilion dv6 Notebook ... 51.99%
HP Pavilion dv7 Notebook ... 33.84%
HP Pavilion dm4 Notebook ... 12.76%
HP Casablanca H510 0.15%
HP ENVY dv6 Notebook PC 0.07%
HP Pavilion dv6-6c51ca 0.07%

About Hewlett-Packard

HP provides products, software solutions and services to consumers, from enterprises to consumers including customers in the government, health and education sectors.
Publisher URL: www.hp.com


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