84,488,480 programs installed

Should I remove HP Extended Capabilities?

What percent of users and experts removed it?
4% remove it96% keep it
Overall Sentiment
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How common is it?
Global Rank #13,454
United States Rank #10,321
Reach 0.0225%


4.7 100.00%

Other programs by Hewlett-Packard

HP Extended Capabilities 4.7

What is HP Extended Capabilities?  (from Hewlett-Packard)

When installing the HP LaserJet printing-system software, the user has the option of participating in HP's voluntary program for communication between the system and HP. This feature is available through software that is included on the printing-system software CD, which helps HP monitor toner usage. If the option to p...  Read more


HP Extended Capabilities 4.7 is a software program developed by Hewlett-Packard. Relative to the overall usage of users who have this installed on their PCs, most are running Windows XP and Windows 7 (SP1). While about 59% of users of HP Extended Capabilities come from the United States, it is also popular in Germany and United Kingdom.

Program detailsProgram details

URL: www.hp.com
Help link: www.hp.com/support
Uninstaller: C:\Program Files\HP\Digital Imaging\ExtCapUninstall\hpzscr01.exe -datfile hpqhsc01.dat

How do I remove HP Extended Capabilities?

You can uninstall HP Extended Capabilities from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program HP Extended Capabilities 4.7, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove HP Extended Capabilities.

Win XP 87%
Win Vista 0%
Uninstall it 4%
Keep it 96%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows XP 90.54%
Windows 7 8.33%
Windows Vista 0.68%
Windows 10 0.45%
Which OS releases does it run on?
Microsoft Windows XP 91.20%
Windows 7 Home Premium 4.86%
Windows 7 Professional 1.62%
Windows 7 Ultimate 1.16%
Windows Vista Home Premiu... 0.69%
Windows 10 Pro 0.23%

Distribution by countryGeography

59.41% of installs come from the United States
Which countries install it?
  United States 59.41%
  Germany 5.01%
  United Kingdom 3.28%
  France 3.11%
  Italy 2.76%
  Canada 2.42%
  Australia 2.07%
  Netherlands 1.55%
  Taiwan 1.21%
  India 1.21%
  Portugal 1.21%
  Belgium 1.04%
  Spain 1.04%
  Israel 1.04%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 34.23%
Intel 11.92%
American Megatrends 11.54%
Hewlett-Packard 11.54%
Sahara 6.92%
Acer 3.85%
Toshiba 3.85%
ASUS 1.92%
Gateway 0.77%
Common models
Dell Computer Dimension 2... 3.85%
MSI MS-7592 3.21%
Dell OptiPlex 745 ... 2.56%
Dell Computer Dimension 8... 2.56%
Dell Computer Dimension 4... 2.56%

About Hewlett-Packard

HP provides products, software solutions and services to consumers, from enterprises to consumers including customers in the government, health and education sectors.
Publisher URL: www.hp.com


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