HP Driver Diagnostics
What is HP Driver Diagnostics? (from Hewlett-Packard)
The HP Driver Diagnostics tool is a web-based diagnostic that enables you to simply determine whether you are using the right and most current driver for your commercial HP printer. Now, instead of searching and testing drivers to find the one you need, you can quickly assess your system and find the right driver the f... Read more
Overview
HP Driver Diagnostics is a program developed by Hewlett-Packard. The most used version is 1.03.0005, with over 98% of all installations currently using this version. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The main program executable is hpqSSupply.exe. The software installer includes 57 files. In comparison to the total number of users, most PCs are running the OS Windows Vista (SP2) as well as Windows 7 (SP1). While about 86% of users of HP Driver Diagnostics come from the United States, it is also popular in United Kingdom and Canada.
Program details
URL: www.hp.com
Installation folder: C:\Program Files\Hp\
Uninstaller: MsiExec.exe /X{0EC7C406-B592-4686-BAC1-AD29A85EAE6A}
(The Windows Installer is used for the installation, maintenance, and removal.)
Files installed by HP Driver Diagnostics
| Program executable: | hpqSSupply.exe |
| Name: | Shop for HP Supplies |
| Path: | C:\Program Files\Hp\hpqSSupply.exe |
| MD5: | ba6b2df40f0ee5e259705d7a905a5232 |
Additional files:
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hpqrrx08.exe - hp digital imaging - hp all-in-one series (HP Digital Imaging Monitor Registry Repair)
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hpediag.dll - HP eDiagnostic Support Objects (Diagnostic objects for HP eDiags)
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hpwuschd2.exe - hpwuSchd Application (hpwuSchd Application)
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HpqSRmon.exe - HpqSRmon Application (HpqSRmon)
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hpqSSupply.exe - Shop for HP Supplies
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ddclient.exe - Driver Diag Client
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DXPHelper.exe - HP Digital Imaging (DXPHelper)
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HP Deskjet 1050 J410 series.exe - HP Printer Software
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HPCustPartic.exe - HP Customer Participation.
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HPCustParticUI.exe - HPCustParticUI
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HPDeviceUpdateHost.exe - DeviceUpdateDmExe
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hpqDTSS.exe - DesktopSureSupply
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hpqhvind.exe - HelpContentIndexer
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hpqlpvwr.exe - HelpViewer
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HPScan.exe - HPScan
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HPScanDisco.exe
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HPSmartDeals.exe - HPSmartDeals
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hpUrlLauncher.exe - hpUrlLauncher
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hpUtility.exe - hpUtility
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hpwebreg.exe - WebRegistrationApp
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InstanceFinderDlg.exe - InstanceFinderDlg
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Toolbox.exe - Toolbox
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USBSetup.exe
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USBSetupLauncher.exe
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hpwucli.exe - HP Update Client
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internetutil2.dll - InternetUtil2
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hpzcdl01.exe - HP Installer (HP Installer CD Launch Plug-In)
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hpzmsi01.exe - HP Installer MSI Installer plug-in
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hpzrcv01.exe - HP Installer Recovery Plug-In
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hpzscr01.exe - HP Installer Uninstaller
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hpzsetup.exe - HP Installer Setup
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hpzshl01.exe - HP Installer Shield Plug-In
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hpzstub.exe - HP Installer Plug-In
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setup.exe
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fixengine.dll - FixEngine
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hpddaxo.dll - HPDDAXO (HP Driver Diagnostics ActiveX Objects)
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DeviceSetup.exe
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DeviceSetupLauncher.exe
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HP Photosmart 6510 series.exe
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HPNetworkCommunicator.exe
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HpqPSApl.exe
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hpqpsapp.exe
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hpqpse.exe
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hpqsudi.exe
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hpswp_clipbook.exe
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hpzdui01.exe
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hpznop01.exe
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hpzpnp01.exe
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hpzpsl01.exe
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hpzrcn01.exe
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hpzwrp01.exe
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ScanToPCActivationApp.exe
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WOWPrint.exe
Behaviors exhibited
6 Scheduled Tasks
- hpwucli.exe is scheduled as a task with the class '{FD64EC00-7199-497C-9258-9DB7219FF78E}' (runs on registration).
- hpwuSchd2.exe is scheduled as a task named 'HP-Online updateprogramma' (runs weekly on Mondays at 10:00).
- hpUrlLauncher.exe is scheduled as a task named 'hpUrlLauncher.exe'.
- HPCustPartic.exe is scheduled as a task named 'HPCustParticipation HP Photosmart 7520 series' (Next runs on 4/6/2013 at 4:43 AM).
- ScanToPCActivationApp.exe is scheduled as a task named 'ScanToPCActivationApp.exe_{0437D8CC-BFCE-4040-9728-7D86DDE8C5B6}'.
- hpwebreg.exe is scheduled as a task named 'hpwebreg_xxxxxxxxxx'.
Scheduled Task (Boot/Login)
- hpwuschd2.exe is automatically launched at startup through a scheduled task named HP Software Update_Reg_HKLMWow6432Run.
2 Startup Files (User Run)
- hpwuSchd2.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'HP Software Update' and executes as C:\Program Files\HP\HP Software Update\HPWuSchd2.exe.
- ScanToPCActivationApp.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'HP Photosmart 7520 series (NET)' and executes as "C:\Program Files\HP\HP Photosmart 7520 series\Bin\ScanToPCActivationApp.exe" -deviceID "CN2C33B0DB05VC:NW" -scfn "HP Photosmart 7520 series (NET)" -AutoStart 1.
2 Startup Files (All Users Run)
- hpwuschd2.exe is loaded in the all users (HKLM) registry as a startup file name 'HP Software Update' which loads as C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe.
- HpqSRmon.exe is loaded in the all users (HKLM) registry as a startup file name 'hpqSRMon' which loads as C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe.
3 Windows Firewall Allowed Programs
- hpwucli.exe is added as a firewall exception for 'C:\Programas\HP\HP Software Update\hpwucli.exe'.
- USBSetup.exe is added as a firewall exception for 'C:\Program Files\HP\HP Deskjet 1050 J410 series\Bin\USBSetup.exe'.
- HPNetworkCommunicator.exe is added as a firewall exception for 'C:\Program Files\HP\HP Deskjet 3520 series\Bin\HPNetworkCommunicator.exe'.
Resource utilization averages
Show technical details
| hpwuschd2.exe |
| Memory: | 1.47 MB | |
| Total CPU: | 0.0001156829% | |
| Kernel CPU: | 0.00008407% | |
| User CPU: | 0.00003162% | |
| CPU cycles/sec: | 633 | |
| HpqSRmon.exe |
| Memory: | 1.69 MB | |
| Total CPU: | 0.0135850057% | |
| Kernel CPU: | 0.00972138% | |
| User CPU: | 0.00386363% | |
| I/O reads/min: | 25 Bytes | |
| I/O writes/min: | 31 Bytes | |
| USBSetup.exe |
| Memory: | 2.89 MB | |
| Total CPU: | 0.4671133289% | |
| Kernel CPU: | 0.41845569% | |
| User CPU: | 0.04865764% | |
| Switches/sec: | 12 | |
How do I remove HP Driver Diagnostics?
You can uninstall HP Driver Diagnostics from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program HP Driver Diagnostics, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove HP Driver Diagnostics.
OS VERSIONS
Win Vista (SP2) 67%
Win XP 0%
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HOW IT STARTS
Automatically starts? Yes
(Found in the run registry)
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USER ACTIONS
 |
Uninstall it 5%
Keep it 95%
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Windows
Which Windows OS versions does it run on?
| Windows Vista |
69.48% |
|
| Windows 7 |
26.43% |
|
| Windows 10 |
2.70% |
|
| Windows XP |
1.39% |
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Which OS releases does it run on? |
| Windows Vista Home Premiu... |
58.12% |
|
| Windows 7 Home Premium |
20.03% |
|
| Windows Vista Home Basic |
7.17% |
|
| Windows 7 Professional |
3.63% |
|
| Windows 7 Ultimate |
2.47% |
|
| Windows Vista Business |
2.23% |
|
Geography
86.13% of installs come from the United States
Which countries install it?
| United States |
86.13% |
| United Kingdom |
4.59% |
| Canada |
3.23% |
| Belgium |
1.30% |
| Netherlands |
1.30% |
| Australia |
0.83% |
| Italy |
0.26% |
| Israel |
0.21% |
| United Arab Emirates |
0.21% |
| Sweden |
0.16% |
| Germany |
0.16% |
| DK |
0.16% |
| Ireland |
0.16% |
| Singapore |
0.10% |
PC manufacturers
What PC manufacturers (OEMs) have it installed?
| Hewlett-Packard |
49.63% |
|
| Dell |
29.26% |
|
| Toshiba |
8.25% |
|
| Acer |
5.85% |
|
| Gateway |
3.45% |
|
| American Megatrends |
1.04% |
|
| Intel |
1.04% |
|
| GIGABYTE |
1.04% |
|
| Medion |
0.42% |
|
Common models |
| Dell Inspiron 530 |
7.72% |
|
| HP G60 Notebook PC |
3.68% |
|
| Dell Dell DXP061 |
3.13% |
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| Dell Inspiron 531 |
2.76% |
|
| Dell Inspiron 530s |
2.76% |
|
| Dell Dell DM061 |
2.57% |
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About Hewlett-Packard
HP provides products, software solutions and services to consumers, from enterprises to consumers including customers in the government, health and education sectors.
Publisher URL: www.hp.com