84,488,480 programs installed

Should I remove HP Product Detection?

What percent of users and experts removed it?
19% remove it81% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #1,795
United States Rank #1,075
Reach 0.3754%
Lifespan of installation (until removal)
< 42.30 days
1247.72 days >
Average installed length: 655.58 days


VersionDistribution 54.12% 4.89% 0.99% 6.77%
9.7.3 11.24%
9.7.2 9.80%
4.0.0013 6.20%
4.0.0011 1.39%
4.0.0009 0.80%
4.00.0004 2.05%
4.00.0002 1.11%
4.00.0000 0.64%

Typically installed together

Other programs by Hewlett-Packard

HP Product Detection

What is HP Product Detection?  (from Hewlett-Packard)

This product detection tool gathers data about your HP and Compaq product to assist you in getting quick access to support information. No personal or private data is needed or accessed on your computer. Technical data is gathered for the products supported by this tool and is used to identify the product name. In some...  Read more


HP Product Detection is a software program developed by Hewlett-Packard. It is typically pre-installed with most new Hewlett-Packard computers. The most common release is, with over 98% of all installations currently using this version. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The primary executable is named iPAQDetection2.exe. The setup package generally installs about 53 files and is usually about 2.98 MB (3,128,978 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows Vista (SP2). While about 73% of users of HP Product Detection come from the United States, it is also popular in Canada and United Kingdom.

This program is pre-installed on the PC

Pre-installed software such as this is usually included by default on the manufacturer's PC. Many OEM (original equipment manufacture) software that is included with a new PC is useful and in many cases required for the PC to function properly as in the case of various software drivers. However, some pre-installed software is optional and can be safely removed.

Program detailsProgram details

URL: www.hp.com
Installation folder: C:\Program Files\HP\Common\
Uninstaller: MsiExec.exe /X{CAE7D1D9-3794-4169-B4DD-964ADBC534EE}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 2.98 MB

Program filesFiles installed by HP Product Detection

Program executable:iPAQDetection2.exe
Name:iPAQDetection2 Application
Path:C:\Program Files\HP\Common\iPAQDetection2.exe
Additional files:
  • HPBasicDetection3.dll - HP Diagnostics Program - Product Identification (HPBasicDetection Library)
  • HPDeviceDetection.dll - HPDeviceDetection Library
  • HPDeviceDetection2.dll - HP Diagnostics Program - Product Detection (HPDeviceDetection2 Library)
  • HPeDiag.dll - HP eDiagnostic Support Objects (Diagnostic objects for HP eDiags)
  • HPSupportSolutionsFrameworkService.exe - SolutionsFrameworkService
  • HPeSupport.dll - HP eSupport Diagnostics (HP eSupport Tool)
  • IdfSoftware.Builders.dll - IssueSignatureBuilder
  • HpDeviceDetection3Dll.dll - HP Product Detection (HP Device Detection)
  • HpDeviceDetection3.exe - HP Device Detection
  • HpgmnRev.dll - HP Get Model Number (HP Get Model Number Revision DLL)
  • hpupdatecomponent.dll - HP Update Component
  • IdfSoftware.Common.dll - LogHarvester.Common (IdfSoftware.Common)
  • DDClient.exe - Driver Diag Client
  • FWUpdateEDO2.dll - HP Digital Imaging (FWUpdateEDO2)
  • TransferManagerPS.dll - TransferManagerPS
  • AclmControlProxy.dll - AclmControlProxy
  • InternetUtil.dll - HP Internet Util
  • pit.dll - Printer Install
  • TransferManager.dll - TransferManager
  • hpbuio32.dll - HP Unified IO (HP Unified IO API)
  • HPUnifiedIODotNET.dll - HP Unified IO API .NET Wrapper
  • IdfController.dll - IdfController
  • InternetUtil2.dll - InternetUtil2
  • RulesEngine.dll - HPRulesEngine (HP Rules Processing Engine)
  • RulesEngine2.dll
  • FWUpdateEDO3.dll - HP HPU/HPDU (FWUpdateEDO3)
  • HPDDRev.dll - HP Driver Diagnostics Revision File
  • HPScripting.dll - HPScripting
  • FixEngine.dll - FixEngine
  • HPDDAXO.dll - HPDDAXO (HP Driver Diagnostics ActiveX Objects)
  • IdfCom.exe - IdfCOM
  • AclmControl.exe

Program behaviorsBehaviors exhibited

Scheduled Task
  • HPSupportSolutionsFrameworkService.exe is scheduled as a task with the class '{98FA553D-D703-4E16-9884-F328AC21770F}' (runs on registration).
  • HPSupportSolutionsFrameworkService.exe runs as a service named 'HPSupportSolutionsFrameworkService' (HPSupportSolutionsFrameworkService) "This service allows for the detection of HP products and enables identification of support solutions for detected products.".
2 Windows Firewall Allowed Programs
  • HpDeviceDetection3.exe is added as a firewall exception for 'C:\Program Files\HP\Common\HPDeviceDetection3.exe'.
  • HPSupportSolutionsFrameworkService.exe is added as a firewall exception for 'C:\Program Files\Hp\Common\HPSupportSolutionsFrameworkService.exe'.

Program resource utilizationResource utilization averages

Memory:9.65 MB
21.09 MB average
Total CPU:0.0018069620%
0.031193% average
Kernel CPU:0.00075561%
0.016088% average
User CPU:0.00105136%
0.015104% average
CPU cycles/sec:7,723
8,062,084 average
I/O reads/min:88 Bytes
435.61 KB average

How do I remove HP Product Detection?

You can uninstall HP Product Detection from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program HP Product Detection, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove HP Product Detection.

Win 7 (SP1) 51%
Win 7 0%
Windows Service? Yes
(Installs a service)
Uninstall it 19%
Keep it 81%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 53.25%
Windows Vista 29.68%
Windows XP 11.88%
Windows 10 5.16%
Windows Server 2003 0.04%
Which OS releases does it run on?
Windows 7 Home Premium 36.84%
Windows Vista Home Premiu... 24.85%
Microsoft Windows XP 11.59%
Windows 7 Professional 8.24%
Windows 7 Ultimate 6.61%
Windows 10 Home 2.98%

Distribution by countryGeography

73.33% of installs come from the United States
Which countries install it?
  United States 73.33%
  Canada 3.81%
  United Kingdom 3.46%
  Germany 2.90%
  France 2.28%
  Italy 2.00%
  Netherlands 1.28%
  Australia 1.12%
  Spain 1.02%
  Brazil 0.84%
  Belgium 0.71%
  Mexico 0.54%
  Taiwan 0.44%
  Austria 0.40%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 70.87%
Dell 15.58%
Acer 3.73%
Toshiba 2.25%
Intel 1.74%
American Megatrends 1.50%
Sahara 1.26%
ASUS 0.53%
Gateway 0.51%
Common models
HP Pavilion dv7 Notebook ... 13.78%
HP Pavilion dv6 Notebook ... 12.87%
HP G60 Notebook PC 5.21%
HP Pavilion dv5 Notebook ... 3.93%
HP Pavilion dv6700 Notebo... 3.14%
HP G62 Notebook PC 2.81%

About Hewlett-Packard

HP provides products, software solutions and services to consumers, from enterprises to consumers including customers in the government, health and education sectors.
Publisher URL: www.hp.com


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