84,488,480 programs installed

Should I remove HP Customer Participation Program?

What percent of users and experts removed it?
66% remove it34% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #7,205
United States Rank #7,318
Reach 0.0588%
Lifespan of installation (until removal)
< 14.31 days
422.21 days >
Average installed length: 221.84 days


7.0 100.00%

Other programs by Hewlett-Packard

HP Customer Participation Program 7.0

What is HP Customer Participation Program?

HP Customer Participation Program is a bundled software application installed with a new HP PC that provides customers the ability to participate in market research designed to improve HP products and experiences, and various programs with benefits such as special offers, awards and enhanced technical support. This program will prompt users to report problems and issues encountered on their HP machine should they arise for which HP uses this information to develop, test and release patches and fixes for the reported issues.

About  (from Hewlett-Packard)

Provides benefits that are only available to HP Printing customers. You can participate in market research designed to improve your experience of using the HP product. Participation in the survey is completely voluntary.


It is typically pre-installed with most new Dell computers. Many users end up uninstalling this after less than a month of it being installed.

This program is pre-installed on the PC

Pre-installed software such as this is usually included by default on the manufacturer's PC. Many OEM (original equipment manufacture) software that is included with a new PC is useful and in many cases required for the PC to function properly as in the case of various software drivers. However, some pre-installed software is optional and can be safely removed.

Program detailsProgram details

URL: www.hp.com
Help link: www.hp.com/support
Uninstaller: C:\Program Files\HP\Digital Imaging\ExtCapUninstall\hpzscr01.exe -datfile hpqhsc01.dat

How do I remove HP Customer Participation Program?

You can uninstall HP Customer Participation Program from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program HP Customer Participation Program 7.0, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove HP Customer Participation Program.

Win XP 92%
Win 7 0%
Uninstall it 66%
Keep it 34%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows XP 95.94%
Windows 7 3.45%
Windows Vista 0.26%
Windows Server 2003 0.17%
Windows 10 0.17%
Which OS releases does it run on?
Microsoft Windows XP 96.98%
Windows 7 Home Premium 1.60%
Windows 7 Professional 0.71%
Windows 7 Ultimate 0.44%
Windows Vista Home Premiu... 0.09%
Windows 8 Pro 0.09%

Distribution by countryGeography

43.66% of installs come from the United States
Which countries install it?
  United States 43.66%
  Germany 7.94%
  Italy 5.10%
  France 4.81%
  Brazil 4.45%
  United Kingdom 3.86%
  Spain 2.77%
  Canada 2.55%
  Poland 1.53%
  Australia 1.46%
  Belgium 1.38%
  Argentina 1.31%
  Czech Republic 1.31%
  Netherlands 1.24%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 27.32%
American Megatrends 17.22%
Intel 13.25%
Hewlett-Packard 13.08%
Sahara 6.79%
Acer 3.64%
Toshiba 2.65%
ASUS 1.49%
Compaq 0.66%
Common models
Gigabyte G31M-ES2L 3.14%
Dell Dell DXP061 2.44%
Dell Inspiron 530 2.09%

About Hewlett-Packard

HP provides products, software solutions and services to consumers, from enterprises to consumers including customers in the government, health and education sectors.
Publisher URL: www.hp.com


user comment
No one has commented yet. Help others learn more about this software, share your comments.