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Should I remove HP User Guides 0087?

What percent of users and experts removed it?
20% remove it80% keep it
Overall Sentiment
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How common is it?
Global Rank #8,847
United States Rank #5,749
Reach 0.0442%


1.02.0000 100.00%

Other programs by Hewlett-Packard

HP User Guides 0087

Remove HP User Guides 0087
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What is HP User Guides 0087?

The HP User Guide is an inetegrated and online user guide to learn how to operate and manage the installed HP device, and to solve problems. This software is automatically installed with the HP device.


It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The main program executable is HpDocViewer.exe. The software installer includes 22 files and is usually about 145.71 KB (149,212 bytes).

Program detailsProgram details

URL: www.HP .com
Installation folder: C:\Program Files\Hewlett-Packard\documentation\
Uninstaller: MsiExec.exe /I{4D49757C-367A-4333-BDB3-68966162B14E}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 145.71 KB

Program filesFiles installed by HP User Guides 0087

Program executable:HpDocViewer.exe
Path:C:\Program Files\Hewlett-Packard\documentation\HpDocViewer.exe
Additional files:
  • hpqnt.dll - hpqnt Dynamic Link Library
  • HpDocViewer.exe - HP.DocViewer.Properties
  • Doc.dll - Doc
  • aclmcontrol.exe
  • aclmcontrolproxy.dll - AclmControlProxy
  • hpbuio32.dll - HP Unified IO (HP Unified IO API)
  • hpdevicedetection3.exe - HP Device Detection
  • hpdevicedetection3dll.dll - HP Product Detection
  • hpdia.exe - HP Download and Install Assistant
  • hpsupportsolutionsframeworkservice.exe - SolutionsFrameworkService
  • hpunifiediodotnet.dll - HP Unified IO API .NET Wrapper
  • icsharpcode.sharpziplib.dll (by ICSharpCode.net) - #ZipLibrary (SharpZipLib for .NET Framework 2.0)
  • idfcontroller.dll - IdfController
  • idfsoftware.builders.dll - IssueSignatureBuilder
  • idfsoftware.common.dll - LogHarvester.Common (IdfSoftware.Common)
  • idfsoftware.harvesters.dll (by Microsoft) - IdfSoftware.Harvesters
  • idfsoftware.parsers.dll (by Microsoft) - IdfSoftware.Parsers
  • interop.devicedetectioncomlib.dll - Assembly imported from type library 'DeviceDetectionCOMLib'.
  • interop.shdocvw.dll - Assembly imported from type library 'SHDocVw'.
  • log4net.dll (by The Apache Software Foundation) - log4net (Apache log4net for .NET Framework 2.0)
  • newtonsoft.json.dll (by Newtonsoft) - Json.NET (Json.NET .NET 3.5)
  • restsharp.dll (by restsharp.org) - RestSharp

Program behaviorsBehaviors exhibited

  • hpsupportsolutionsframeworkservice.exe runs as a service named 'HP Support Solutions Framework Service' (HPSupportSolutionsFrameworkService) "This service allows for the detection of HP products and enables identification of support solutions for detected products.".
Startup File (User Run Once)
  • hpdia.exe is loaded once in the current user (HKCU) registry as a startup file name 'HP Download and Install Assistant' which loads as "C:\Program Files\Hp\Common\plugins\HPDIA.exe" /Restart.
Windows Firewall Allowed Program
  • hpdevicedetection3.exe is added as a firewall exception for 'C:\Program Files\HP\Common\HPDeviceDetection3.exe'.

How do I remove HP User Guides 0087?

Quickly and completely remove HP User Guides 0087 from your computer by downloading Reason's ‘Should I Remove It?’ (click the button below).
Or, you can uninstall HP User Guides 0087 from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program HP User Guides 0087, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove HP User Guides 0087.

Win Vista (SP2) 74%
Win XP 0%
Windows Service? Yes
(Installs a service)
Uninstall it 20%
Keep it 80%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows Vista 91.96%
Windows 7 7.11%
Windows 10 0.70%
Windows XP 0.23%
Which OS releases does it run on?
Windows Vista Home Premiu... 90.67%
Windows 7 Home Premium 5.60%
Windows 7 Ultimate 1.52%
Windows Vista Business 0.47%
Windows Vista Ultimate 0.47%
Windows Vista Home Basic 0.35%

Distribution by countryGeography

70.86% of installs come from the United States
Which countries install it?
  United States 70.86%
  Canada 5.52%
  Italy 3.57%
  United Kingdom 2.68%
  Australia 1.87%
  France 1.70%
  Spain 1.30%
  India 0.97%
  Germany 0.89%
  Poland 0.89%
  Israel 0.73%
  Brazil 0.57%
  Czech Republic 0.57%
  Sweden 0.49%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 99.53%
Toshiba 0.12%
Lenovo 0.12%
Dell 0.12%
ASUS 0.12%
Common models
HP Pavilion dv6700 Notebo... 94.24%
Hewlett-Packard MCP67 1.80%
Hewlett-Packard Presario ... 1.32%
Hewlett-Packard MCP65 0.36%
HP Pavilion dv9700 Notebo... 0.36%
HP Pavilion dv6500 Notebo... 0.24%

About Hewlett-Packard

HP provides products, software solutions and services to consumers, from enterprises to consumers including customers in the government, health and education sectors.
Publisher URL: www.hp.com


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