84,488,480 programs installed

Should I remove HP Print Diagnostic Utility?

What percent of users and experts removed it?
10% remove it90% keep it
Overall Sentiment
Very good
What do people think about it?
(click star to rate)
How common is it?
Global Rank #11,449
United States Rank #7,409
Reach 0.0293%


1.51.0000 73.36%
1.11.0004 26.64%

Typically installed together

Other programs by Hewlett-Packard

HP Print Diagnostic Utility

What is HP Print Diagnostic Utility?  (from Hewlett-Packard)

HP Printer Installation Diagnostic Utility was created to help users troubleshoot and correct many common problems on Windows-based computers that can prevent printing.Follow the on-screen instructions to run the utility. This version of the HP Printer Installation Diagnostic Utility provides an improved user interface...  Read more


HP Print Diagnostic Utility is a software program developed by Hewlett-Packard. It is typically pre-installed with most new Hewlett-Packard computers. The most common release is 1.51.0000, with over 98% of all installations currently using this version. During setup, the program creates a startup registration point in Windows in order to automatically start when any user boots the PC. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The primary executable is named PrintUtil.exe. The setup package generally installs about 2 files and is usually about 864.13 KB (884,864 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows Vista (SP2) and Windows 7 (SP1). While about 72% of users of HP Print Diagnostic Utility come from the United States, it is also popular in Germany and United Kingdom.

This program is pre-installed on some PCs

Pre-installed software such as this is usually included by default on the manufacturer's PC. Many OEM (original equipment manufacture) software that is included with a new PC is useful and in many cases required for the PC to function properly as in the case of various software drivers. However, some pre-installed software is optional and can be safely removed.

Program detailsProgram details

URL: www.HP.com
Installation folder: C:\Program Files\HP\HP Print Utility\
Uninstaller: MsiExec.exe /I{E14B8A08-42B3-4676-9E91-1D39F8158DA1}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 864.13 KB

Program filesFiles installed by HP Print Diagnostic Utility

Program executable:PrintUtil.exe
Name:HP Print Diagnostic Utility Version 1.51
HP Print Diagnostic Utility
Path:C:\Program Files\HP\HP Print Utility\PrintUtil.exe
Additional files:
  • PrintUtil.exe - HP Print Diagnostic Utility Version 1.51 (HP Print Diagnostic Utility)
  • HPPrintDiagnosticUtility -Version 2-0-0-28.exe - HP Webpack

Program behaviorsBehaviors exhibited

Scheduled Task
  • PrintUtil.exe is scheduled as a task with the class '{BB4E5BD2-5F16-4777-B946-E09697D3EA2A}' (runs on registration).
Startup File (All Users Run)
  • PrintUtil.exe is loaded in the all users (HKLM) registry as a startup file name 'PrintUtil' which loads as C:\Program Files\HP\HP Print Utility\PrintUtil.exe.

How do I remove HP Print Diagnostic Utility?

You can uninstall HP Print Diagnostic Utility from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program HP Print Diagnostic Utility, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove HP Print Diagnostic Utility.

Win Vista (SP2) 43%
Win Vista 0%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 10%
Keep it 90%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows Vista 44.29%
Windows 7 34.78%
Windows XP 15.22%
Windows 10 5.54%
Windows Server 2003 0.17%
Which OS releases does it run on?
Windows Vista Home Premiu... 37.85%
Windows 7 Home Premium 26.76%
Microsoft Windows XP 15.49%
Windows 7 Ultimate 4.40%
Windows 7 Professional 3.17%
Windows Vista Home Basic 2.82%

Distribution by countryGeography

72.36% of installs come from the United States
Which countries install it?
  United States 72.36%
  Germany 4.42%
  United Kingdom 3.19%
  Canada 2.58%
  France 2.46%
  Israel 2.21%
  Italy 1.97%
  Brazil 1.11%
  Spain 0.98%
  Belgium 0.61%
  Portugal 0.61%
  Netherlands 0.61%
  Switzerland 0.49%
  Australia 0.49%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 49.23%
Dell 23.98%
Acer 6.38%
Toshiba 5.36%
American Megatrends 2.81%
Intel 2.81%
Gateway 1.53%
Medion 1.53%
Sahara 0.77%
Common models
HP Pavilion dv7 Notebook ... 6.41%
HP Pavilion dv6 Notebook ... 4.70%
Dell Inspiron 530 4.27%
Dell Inspiron 531 3.85%
HP Pavilion dv5 Notebook ... 3.42%
Dell Studio 540 3.42%

About Hewlett-Packard

HP provides products, software solutions and services to consumers, from enterprises to consumers including customers in the government, health and education sectors.
Publisher URL: www.hp.com


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