84,384,200 programs installed

Should I remove HP Driver Diagnostics?

What percent of users and experts removed it?
7% remove it93% keep it
Overall Sentiment
What do people think about it?
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How common is it?
Global Rank #17,571
United States Rank #9,959
Reach 0.0142%


1.03.0009 72.63%
1.03.0006 5.84%
1.03.0005 1.82%
1.02.0014 15.69%
1.02.0013 1.82%
1.02.0012 0.73%
1.02.0011 1.46%

Other programs by Hewlett-Packard

HP Driver Diagnostics

Remove HP Driver Diagnostics
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What is HP Driver Diagnostics?  (from Hewlett-Packard)

The HP Driver Diagnostics tool is a web-based diagnostic that enables you to simply determine whether you are using the right and most current driver for your commercial HP printer. Now, instead of searching and testing drivers to find the one you need, you can quickly assess your system and find the right driver the f...  Read more


HP Driver Diagnostics is a program developed by Hewlett-Packard. The most used version is 1.03.0009, with over 98% of all installations currently using this version. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The programs's main executable is hpwuschd2.exe and has been seen to consume an average CPU of less than one percent, and utilizes about 955 KB of memory. The software installer includes 33 files and is usually about 768 KB (786,432 bytes). hpsoftwareupdate.exe is the automatic update component of the software designed to download and apply new updates should new versions be released. In comparison to the total number of users, most PCs are running the OS Windows XP as well as Windows 7 (SP1). While about 87% of users of HP Driver Diagnostics come from the United States, it is also popular in United Kingdom and Israel.

Program detailsProgram details

URL: www.hp.com
Installation folder: C:\Program Files\Hp\
Uninstaller: MsiExec.exe /X{4CCC7F68-A437-4559-A840-F5E010934951}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 768 KB

Program filesFiles installed by HP Driver Diagnostics

Program executable:hpwuschd2.exe
Name: hpwuSchd Application
hpwuSchd Application
Signed by:Hewlett-Packard Company
Path:C:\Program Files\Hp\HP Software Update\hpwuschd2.exe
hpwuSchd Application Updater (hpwuschd2.exe) is the software updater program which runs in the background of Windows and automatically starts up when your PC boots. It checks for software udpates and automatically downloads and installs...
Additional files:
  • hpdevicedetection.dll - HP Diagnostics Program - Product Identification (HPDeviceDetection Library)
  • hpediag.dll - HP eDiagnostic Support Objects (Diagnostic objects for HP eDiags)
  • hpsoftwareupdate.exe - hpwuSchd Application (hpwuSchd Application)
  • internetutil2.dll - InternetUtil2
  • rulesengine.dll - HPRulesEngine (HP Rules Processing Engine)
  • hpddrev.dll - HP Driver Diagnostics Revision File
  • hpscripting.dll - HPScripting
  • fixengine.dll - FixEngine
  • contextid.exe
  • hpoapd01.exe
  • hpopdi05.exe
  • hpopin05.exe
  • hpwucli.exe
  • hpzcdl01.exe
  • hpzdui01.exe
  • hpzgat01.exe
  • hpzmsi01.exe
  • hpznop01.exe
  • hpzpsl01.exe
  • hpzrcv01.exe
  • hpzrein01.exe
  • hpzscr01.exe
  • hpzsetup.exe
  • hpzshl01.exe
  • PrintUtil.exe
  • setup.exe

Program behaviorsBehaviors exhibited

3 Scheduled Tasks
  • hpsoftwareupdate.exe is scheduled as a task named 'hpwuSchd2' (runs monthly on Sundays at 12:48).
  • hpwucli.exe is scheduled as a task with the class '{2D0E1470-25D2-4D96-977D-56D0751FB617}' (runs on registration).
  • hpwuschd2.exe is scheduled as a task named 'HP-Online updateprogramma' (runs weekly on Mondays at 10:00).
Scheduled Task (Boot/Login)
  • hpsoftwareupdate.exe is automatically launched at startup through a scheduled task named HP Software Update_Reg_HKLMWow6432Run.
3 Startup Files (All Users Run)
  • PrintUtil.exe is loaded in the all users (HKLM) registry as a startup file name 'PrintUtil' which loads as C:\Program Files\HP\HP Print Utility\PrintUtil.exe.
  • hpwuschd2.exe is loaded in the all users (HKLM) registry as a startup file name 'HP Software Update' which loads as C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe.
  • hpsoftwareupdate.exe is loaded in the all users (HKLM) registry as a startup file name 'HP Software Update' which loads as "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe".
Windows Firewall Allowed Program
  • hpwucli.exe is added as a firewall exception for 'C:\Program Files\Hewlett-Packard\HP Software Update\hpwucli.exe'.

Program resource utilizationResource utilization averages

Memory:955 KB
21.09 MB average
Total CPU:0.0003348840%
0.031193% average
Kernel CPU:0.00031125%
0.016088% average
User CPU:0.00002363%
0.015104% average
CPU cycles/sec:195
8,062,084 average
I/O reads/min:7 Bytes
435.61 KB average
Memory:1.43 MB
Total CPU:0.0000382782%
Kernel CPU:0.00001618%
User CPU:0.00002210%

How do I remove HP Driver Diagnostics?

Quickly and completely remove HP Driver Diagnostics from your computer by downloading Reason's ‘Should I Remove It?’ (click the button below).
Or, you can uninstall HP Driver Diagnostics from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program HP Driver Diagnostics, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove HP Driver Diagnostics.

Win XP 84%
Win 7 0%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 7%
Keep it 93%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows XP 87.23%
Windows 7 10.95%
Windows 10 1.09%
Windows Vista 0.73%
Which OS releases does it run on?
Microsoft Windows XP 90.38%
Windows 7 Home Premium 5.38%
Windows 7 Professional 2.31%
Windows 7 Ultimate 0.77%
Windows 8 0.38%
Windows Vista Home Premiu... 0.38%

Distribution by countryGeography

86.90% of installs come from the United States
Which countries install it?
  United States 86.90%
  United Kingdom 4.05%
  Israel 1.90%
  Canada 1.90%
  Australia 0.95%
  Finland 0.48%
  Greece 0.48%
  Germany 0.48%
  Italy 0.48%
  Singapore 0.24%
  Belgium 0.24%
  Norway 0.24%
  Sweden 0.24%
  Romania 0.24%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 39.69%
Hewlett-Packard 18.56%
Intel 10.82%
American Megatrends 9.28%
Toshiba 5.15%
Sahara 3.61%
ASUS 2.06%
Acer 2.06%
Gateway 1.03%
Lenovo 1.03%
Packard Bell 1.03%
Common models
Dell Dimension 8400 ... 3.97%
Dell Dell DM061 3.17%
HP Pavilion dv6 Notebook ... 3.17%
Dell Computer Dimension 2... 3.17%
TOSHIBA Satellite A105 2.38%

About Hewlett-Packard

HP provides products, software solutions and services to consumers, from enterprises to consumers including customers in the government, health and education sectors.
Publisher URL: www.hp.com


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