84,384,200 programs installed

Should I remove HP Customer Participation Program?

What percent of users and experts removed it?
66% remove it34% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #3,398
United States Rank #3,014
Reach 0.1680%
Lifespan of installation (until removal)
< 19.30 days
569.38 days >
Average installed length: 299.16 days


9.0 100.00%

Typically installed together

Other programs by Hewlett-Packard

HP Customer Participation Program 9.0

What is HP Customer Participation Program?

HP Customer Participation Program is a bundled software application installed with a new HP PC that provides customers the ability to participate in market research designed to improve HP products and experiences, and various programs with benefits such as special offers, awards and enhanced technical support. This program will prompt users to report problems and issues encountered on their HP machine should they arise for which HP uses this information to develop, test and release patches and fixes for the reported issues.

About  (from Hewlett-Packard)

Provides benefits that are only available to HP Printing customers. You can participate in market research designed to improve your experience of using the HP product. Participation in the survey is completely voluntary.


It is bundled and preinstalled with various Hewlett-Packard computers. A vast majority of those who have this installed end up removing it just after a couple weeks.

HP Customer Participation Program 9.0 is pre-installed on the PC

Such software is installed by the manufacture when delivering the PC to the end user. Some pre-installed programs are considered bloatware as they are simply limited function trials, while others are required for proper PC operation.

Program detailsProgram details

URL: www.hp.com
Help link: www.hp.com/support
Installation folder: C:\Program Files\HP\
Uninstaller: C:\Program Files\HP\Digital Imaging\ExtCapUninstall\hpzscr01.exe -datfile hpqhsc01.dat

How do I remove HP Customer Participation Program?

Quickly and completely remove HP Customer Participation Program 9.0 from your computer by downloading Reason's ‘Should I Remove It?’ (click the button below).
Or, you can uninstall HP Customer Participation Program from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program HP Customer Participation Program 9.0, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove HP Customer Participation Program.

Win Vista (SP2) 43%
Win Vista (SP1) 0%
Uninstall it 66%
Keep it 34%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows Vista 48.43%
Windows XP 25.89%
Windows 7 19.89%
Windows 10 5.63%
Windows Server 2003 0.15%
Which OS releases does it run on?
Windows Vista Home Premiu... 39.63%
Microsoft Windows XP 25.59%
Windows 7 Home Premium 8.81%
Windows Vista Home Basic 6.26%
Windows 7 Professional 5.70%
Windows 7 Ultimate 3.67%

Distribution by countryGeography

54.00% of installs come from the United States
Which countries install it?
  United States 54.00%
  Germany 4.91%
  France 4.21%
  Brazil 3.51%
  Canada 3.20%
  United Kingdom 3.13%
  Italy 2.29%
  Spain 2.19%
  India 1.49%
  Poland 1.35%
  Netherlands 1.28%
  Australia 0.96%
  Israel 0.94%
  Belgium 0.79%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 40.00%
Dell 25.00%
Acer 8.76%
Toshiba 6.53%
Intel 4.11%
American Megatrends 2.57%
Sahara 2.18%
Medion 2.08%
Gateway 1.24%
ASUS 0.89%
Lenovo 0.84%
Common models
Dell Inspiron 530 5.97%
HP Pavilion dv7 Notebook ... 4.53%
HP Pavilion dv6700 Notebo... 3.70%
Dell Inspiron 1525 3.22%
Dell Inspiron 1545 3.22%
HP Pavilion dv6 Notebook ... 2.98%

About Hewlett-Packard

HP provides products, software solutions and services to consumers, from enterprises to consumers including customers in the government, health and education sectors.
Publisher URL: www.hp.com


user comment
No one has commented yet. Help others learn more about this software, share your comments.