84,488,480 programs installed

Should I remove HP Customer Participation Program?

What percent of users and experts removed it?
67% remove it33% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #2,394
United States Rank #1,977
Reach 0.2617%
Lifespan of installation (until removal)
< 25.73 days
758.97 days >
Average installed length: 398.78 days


10.0 100.00%

Typically installed together

Other programs by Hewlett-Packard

HP Customer Participation Program 10.0

What is HP Customer Participation Program?

HP Customer Participation Program is a bundled software application installed with a new HP PC that provides customers the ability to participate in market research designed to improve HP products and experiences, and various programs with benefits such as special offers, awards and enhanced technical support. This program will prompt users to report problems and issues encountered on their HP machine should they arise for which HP uses this information to develop, test and release patches and fixes for the reported issues.

About  (from Hewlett-Packard)

Provides benefits that are only available to HP Printing customers. You can participate in market research designed to improve your experience of using the HP product. Participation in the survey is completely voluntary.


It is typically pre-installed with most new Hewlett-Packard computers. Many users end up uninstalling this after less than a month of it being installed.

This program is pre-installed on the PC

Pre-installed software such as this is usually included by default on the manufacturer's PC. Many OEM (original equipment manufacture) software that is included with a new PC is useful and in many cases required for the PC to function properly as in the case of various software drivers. However, some pre-installed software is optional and can be safely removed.
Some users and experts alike have reported that this program is considered bloatware or bundleware. Such software is optional and can be safely removed if you do not utilize the features of the progam.
HP like most PC manufacturers engage in the pre-installation of various types of bloat and trialware. Recently, HP released a new service when purchasing a PC (typically for business customers) called HP Premier Image.
  • It is usually licensed for use only on the HP PC on which it was pre-installed.
  • It sometimes difficult for users to remove via the 'Uninstall a Program' feature in Windows.

Program detailsProgram details

URL: www.hp.com
Help link: www.hp.com/support
Uninstaller: C:\Program Files\HP\Digital Imaging\ExtCapUninstall\hpzscr01.exe -datfile hpqhsc01.dat

How do I remove HP Customer Participation Program?

You can uninstall HP Customer Participation Program from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program HP Customer Participation Program 10.0, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove HP Customer Participation Program.

Win Vista (SP2) 44%
Win 7 0%
Uninstall it 67%
Keep it 33%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows Vista 48.03%
Windows 7 23.99%
Windows XP 21.97%
Windows 10 5.97%
Windows Server 2003 0.04%
Which OS releases does it run on?
Windows Vista Home Premiu... 39.41%
Microsoft Windows XP 21.68%
Windows 7 Home Premium 9.13%
Windows 7 Professional 8.95%
Windows Vista Home Basic 6.08%
Windows 7 Ultimate 4.57%

Distribution by countryGeography

57.36% of installs come from the United States
Which countries install it?
  United States 57.36%
  Germany 5.28%
  United Kingdom 4.02%
  France 3.62%
  Canada 3.13%
  Italy 2.89%
  Brazil 1.66%
  Netherlands 1.44%
  Israel 1.29%
  Spain 1.22%
  Iran 1.20%
  Australia 0.88%
  Sweden 0.83%
  Belgium 0.79%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 40.04%
Dell 27.49%
Acer 7.85%
Toshiba 7.32%
Intel 3.52%
American Megatrends 2.30%
ASUS 1.90%
Sahara 1.56%
Gateway 1.15%
Medion 0.90%
Lenovo 0.72%
Common models
HP Pavilion dv7 Notebook ... 4.81%
Dell Inspiron 530 4.20%
HP G60 Notebook PC 3.90%
HP Pavilion dv6 Notebook ... 3.67%
Dell Inspiron 1525 3.51%
Dell Inspiron 1545 3.44%

About Hewlett-Packard

HP provides products, software solutions and services to consumers, from enterprises to consumers including customers in the government, health and education sectors.
Publisher URL: www.hp.com

comments1 comment

user comment
user comment
DaytonJNLover a year ago
I do not have an HP computer. I do have several networked HP printers, and this program was installed with the printer drivers.