84,488,480 programs installed

Should I remove HP Customer Participation Program?

What percent of users and experts removed it?
49% remove it51% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #5,450
United States Rank #3,283
Reach 0.0895%
Lifespan of installation (until removal)
< 16.80 days
495.70 days >
Average installed length: 260.45 days


12.0 100.00%

Typically installed together

Other programs by Hewlett-Packard

HP Customer Participation Program 12.0

What is HP Customer Participation Program?

HP Customer Participation Program is a bundled software application installed with a new HP PC that provides customers the ability to participate in market research designed to improve HP products and experiences, and various programs with benefits such as special offers, awards and enhanced technical support. This program will prompt users to report problems and issues encountered on their HP machine should they arise for which HP uses this information to develop, test and release patches and fixes for the reported issues.

About  (from Hewlett-Packard)

Provides benefits that are only available to HP Printing customers. You can participate in market research designed to improve your experience of using the HP product. Participation in the survey is completely voluntary.


It is typically pre-installed with most new Hewlett-Packard computers. The setup package is about 2.92 MB (3,061,027 bytes) when donwloaded.

This program is pre-installed on the PC

Pre-installed software such as this is usually included by default on the manufacturer's PC. Many OEM (original equipment manufacture) software that is included with a new PC is useful and in many cases required for the PC to function properly as in the case of various software drivers. However, some pre-installed software is optional and can be safely removed.

Program detailsProgram details

URL: www.hp.com
Help link: www.hp.com/support
Installation folder: C:\Program Files\hp\digital imaging\digitalimagingmonitor
Uninstaller: C:\Program Files\HP\Digital Imaging\ExtCapUninstall\hpzscr01.exe -datfile hpqhsc01.dat -forcereboot
Estimated size: 2.92 MB

Program filesFiles installed by HP Customer Participation Program 12.0

  • hpzmsi01.exe - HP Installer (HP Installer MSI Installer plug-in)
  • hpzscr01.exe - HP Installer Uninstaller

How do I remove HP Customer Participation Program?

You can uninstall HP Customer Participation Program from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program HP Customer Participation Program 12.0, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove HP Customer Participation Program.

Win Vista (SP2) 57%
Win 7 0%
Uninstall it 49%
Keep it 51%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows Vista 62.28%
Windows XP 25.87%
Windows 7 10.72%
Windows 10 1.13%
Which OS releases does it run on?
Windows Vista Home Premiu... 53.48%
Microsoft Windows XP 25.74%
Windows 7 Home Premium 7.48%
Windows Vista Home Basic 5.76%
Windows Vista Business 1.88%
Windows 7 Ultimate 1.77%

Distribution by countryGeography

75.94% of installs come from the United States
Which countries install it?
  United States 75.94%
  Germany 3.98%
  United Kingdom 2.83%
  Canada 2.60%
  France 2.56%
  Israel 1.49%
  Australia 1.34%
  Italy 0.96%
  Belgium 0.77%
  Netherlands 0.77%
  Brazil 0.54%
  Mexico 0.54%
  Spain 0.54%
  Austria 0.46%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 40.53%
Dell 31.27%
Toshiba 7.57%
Acer 7.09%
Intel 2.74%
Medion 1.77%
American Megatrends 1.69%
Sahara 1.61%
Gateway 1.53%
Common models
HP G60 Notebook PC 6.35%
HP Pavilion dv7 Notebook ... 5.61%
Dell Inspiron 530 4.73%
HP Pavilion dv6 Notebook ... 4.73%
Hewlett-Packard Compaq Pr... 3.10%
Dell Inspiron 1525 2.95%

About Hewlett-Packard

HP provides products, software solutions and services to consumers, from enterprises to consumers including customers in the government, health and education sectors.
Publisher URL: www.hp.com


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