84,488,480 programs installed

Should I remove HP Software Update?

What percent of users and experts removed it?
23% remove it77% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #7,656
United States Rank #5,822
Reach 0.0539%
Lifespan of installation (until removal)
< 17.87 days
527.29 days >
Average installed length: 277.05 days


VersionDistribution 47.98% 0.09% 1.03% 11.95% 2.35% 9.03% 0.28% 0.09% 19.38% 0.19% 7.34% 0.28%

Typically installed together

Other programs by Hewlett-Packard

HP Software Update

What is HP Software Update?

HP Software Update Service is a program designed to manage all installed HP programs on the user's PC and check for and update any new versions of the software if available. This service will run in the background when Windows starts and periodically check for updates.


It is typically pre-installed with most new Dell computers. The most common release is, with over 98% of all installations currently using this version. During setup, the program creates a startup registration point in Windows in order to automatically start when any user boots the PC. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The primary executable is named hpwuschd2.exe. The setup package generally installs about 28 files and is usually about 1.19 MB (1,244,672 bytes). The installed file softwareupdate.dll is the auto-update component of the program which is designed to check for software updates and notify and apply them when new versions are discovered.

This program is pre-installed on the PC

Pre-installed software such as this is usually included by default on the manufacturer's PC. Many OEM (original equipment manufacture) software that is included with a new PC is useful and in many cases required for the PC to function properly as in the case of various software drivers. However, some pre-installed software is optional and can be safely removed.
Some users and experts alike have reported that this program is considered bloatware or bundleware. Such software is optional and can be safely removed if you do not utilize the features of the progam.
HP like most PC manufacturers engage in the pre-installation of various types of bloat and trialware. Recently, HP released a new service when purchasing a PC (typically for business customers) called HP Premier Image.
  • It is usually licensed for use only on the HP PC on which it was pre-installed.
  • It sometimes difficult for users to remove via the 'Uninstall a Program' feature in Windows.

Program detailsProgram details

URL: www.hp.com
Installation folder: C:\Program Files\hp\hp software update
Uninstaller: MsiExec.exe /X{BB85ED9C-AFC9-43BD-B8DC-258C3C7DF72E}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 1.19 MB

Program filesFiles installed by HP Software Update

Program executable:hpwuschd2.exe
Name: hpwuSchd Application
hpwuSchd Application
Path:C:\Program Files\hp\hp software update\hpwuschd2.exe
Hewlett-Packard Product Assistant hpwuSchd Application (HPWuSchd2.exe) is the software updater program which runs in the background of Windows and automatically starts up when your PC boots. It checks for software udpates and automatically...
Additional files:
  • softwareupdate.dll - HP Update Resource Strings (HP Update Resources)
  • hpwucli.exe - HP Software Update Client
  • selfupdate.exe - SelfUpdate Application
  • unicows.dll

Program behaviorsBehaviors exhibited

3 Scheduled Tasks
  • hpwucli.exe is scheduled as a task with the class '{FD64EC00-7199-497C-9258-9DB7219FF78E}' (runs on registration).
  • hpwuschd2.exe is scheduled as a task named 'HP Software Update_Reg_HKLMWow6432Run'.
  • softwareupdate.dll is scheduled as a task named 'HP Update' (runs weekly on Sundays at 4:34 AM).
Scheduled Task (Boot/Login)
  • hpwuschd2.exe is automatically launched at startup through a scheduled task named HP Software Update.
Startup File (User Run)
  • hpwuschd2.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'HP Software Update' and executes as C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe.
Startup File (User Run Once)
  • hpwucli.exe is loaded once in the current user (HKCU) registry as a startup file name 'HPSoftwareUpdate' which loads as C:\Program Files\HP\HP Software Update\HPWUCli.exe.
Startup File (All Users Run)
  • hpwuschd2.exe is loaded in the all users (HKLM) registry as a startup file name '(default)' which loads as C:\Program Files\HP\HP Software Update\HPWuSchd2.exe.
2 Windows Firewall Allowed Programs
  • hpwucli.exe is added as a firewall exception for 'C:\Programas\HP\HP Software Update\HPWUCli.exe'.
  • hpwuschd2.exe is added as a firewall exception for 'C:\Program Files\HP\HP Software Update\hpwuSchd2.exe'.

Program resource utilizationResource utilization averages

Memory:1.41 MB
21.09 MB average
Total CPU:0.0031398932%
0.031193% average
Kernel CPU:0.00010120%
0.016088% average
User CPU:0.00303869%
0.015104% average

How do I remove HP Software Update?

You can uninstall HP Software Update from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program HP Software Update, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove HP Software Update.

Win XP 68%
Win Vista (SP1) 0%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 23%
Keep it 77%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows XP 74.60%
Windows 7 19.47%
Windows 10 4.23%
Windows Vista 1.22%
Windows Server 2003 0.47%
Which OS releases does it run on?
Microsoft Windows XP 75.66%
Windows 7 Home Premium 9.03%
Windows 7 Ultimate 5.00%
Windows 7 Professional 4.02%
Windows 10 Home 1.57%
Windows Vista Home Premiu... 0.98%

Distribution by countryGeography

61.74% of installs come from the United States
Which countries install it?
  United States 61.74%
  United Kingdom 4.76%
  Iran 3.46%
  Canada 3.03%
  India 2.31%
  Romania 1.73%
  Israel 1.59%
  Croatia 1.51%
  Australia 1.44%
  Saudi Arabia 1.22%
  Italy 0.94%
  France 0.86%
  Germany 0.79%
  South Africa 0.79%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 30.30%
Hewlett-Packard 21.49%
Intel 11.04%
American Megatrends 7.91%
Sahara 7.16%
Acer 3.58%
Toshiba 3.43%
ASUS 2.39%
Lenovo 1.64%
Common models
Dell Computer Dimension 2... 4.51%
Dell Computer Dimension 4... 2.78%
Dell OptiPlex 755 2.78%
TOSHIBA Satellite L500 2.43%
Dell OptiPlex GX520 ... 2.08%

About Hewlett-Packard

HP provides products, software solutions and services to consumers, from enterprises to consumers including customers in the government, health and education sectors.
Publisher URL: www.hp.com


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