84,285,534 programs installed

Should I remove HP Customer Experience?

What percent of users and experts removed it?
51% remove it49% keep it
Overall Sentiment
Very good
What do people think about it?
(click star to rate)
How common is it?
Reach <0.001%


VersionDistribution 100.00%

Other programs by Hewlett-Packard

HP Customer Experience

What is HP Customer Experience?

The Hewlett-Packard Customer Experience is bundled with most HP PCs and can be easily removed. It provides PC users added 'enhancements' with the new computer and in many cases depedning on the user level of participation the ability to send back usage feedback to HP. The biggest issues with the program however is the amount of disk space it utilizes.


The primary executable is named hpqdirec.exe. The setup package generally installs about 41 files and is usually about 69.36 MB (72,727,091 bytes).

Program detailsProgram details

URL: www.Hewlett-Packard.com
Installation folder: C:\Program Files\hp\digital imaging\bin
Uninstaller: RunDll32 C:\Program Files2\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{5
Estimated size: 69.36 MB
Language: English

Program filesFiles installed by HP Customer Experience

Program executable:hpqdirec.exe
Name:HP Solution Center
Path:C:\Program Files\hp\digital imaging\bin\hpqdirec.exe
Additional files:
  • hplgtv_hugin.dll - HP Guided Solutions (version DLL)
  • defaultspash.dll - HP Digital Imaging (dll for non-versioned MSI files)
  • hpiscnapp.exe - HP Scan Application Resources
  • hpiscncc.dll - HP Scan Application Component
  • hpiscnres.dll
  • hpodss01.dll - HP AiO Device Scan Settings
  • hpqcc4.dll - hp digital imaging (Common controls)
  • hpqconvdb.dll - Database Conversion
  • hpqcxm08.dll - HP CUE Context Manager Shim Objects
  • hpqcxs08.dll - HP CUE Context Manager Objects
  • hpqd_hp_uninstall_shortcut_en.dll
  • hpqdstcp.exe - Destination Component
  • ES002Res.dll - HPQES001 Module (HP CUE-Email Settings Component)
  • HpqCPTA.dll - HpqCPTA Module (HpqCPTA)
  • HpqCamTr.dll - HpqCamTr
  • hplfbmp14nu.dll (by LEAD Technologies) - LEADTOOLS(r) for HP DLL for Win32
  • hplfcmp14nu.dll (by LEAD Technologies)
  • hplffax14nu.dll
  • hplffpx14nu.dll
  • hplfgif14nu.dll
  • hplfjbg14nu.dll
  • hplfpcx14nu.dll
  • hplfpdf14nu.dll
  • hplfpng14nu.dll
  • hplftif14nu.dll
  • hpltann14nu.dll
  • hpltdis14nu.dll
  • hpltfil14nu.dll
  • hpltkrn14nu.dll
  • hplttwn14nu.dll
  • hpltwvc14nu.dll
  • hplmsc02.dll (by HP) - NewMosaic Dynamic Link Library (NewMosai Dynamic Link Library)
  • hplffpx7.dll - LEADTOOLS FlashPix library
  • hplfkodak.dll
  • hpqacdse.exe - LaunchACDSee Application (LaunchACDSee MFC Application)
  • hpfcCopy.exe - HP CUE-Print Component
  • boxnet.dll - ScanToCloud
  • googledocs.dll
  • hpianlyz.dll - hpianlyz
  • hpiscnex.dll - hpiscnex

Program resource utilizationResource utilization averages

Memory:39.01 MB
21.09 MB average
Total CPU:1.1587528537%
0.031193% average
Kernel CPU:0.00170155%
0.016088% average
User CPU:1.15705131%
0.015104% average
70 average

How do I remove HP Customer Experience?

Quickly and completely remove HP Customer Experience from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall HP Customer Experience from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program HP Customer Experience, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove HP Customer Experience.

Uninstall it 51%
Keep it 49%
Windows 7 (SP1)
United States

Distribution by countryGeography

100.00% of installs come from the United States
Which countries install it?
  United States 100.00%

About Hewlett-Packard

HP provides products, software solutions and services to consumers, from enterprises to consumers including customers in the government, health and education sectors.
Publisher URL: www.hp.com


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