84,488,480 programs installed

Should I remove HP Device Access Manager?

What percent of users and experts removed it?
4% remove it96% keep it
Overall Sentiment
Very good
What do people think about it?
(click star to rate)
How common is it?
Global Rank #4,273
United States Rank #4,411
Reach 0.1246%
Lifespan of installation (until removal)
< 7.44 days
219.60 days >
Average installed length: 115.38 days


VersionDistribution 3.34% 4.56% 6.92% 36.25% 3.05% 2.04% 6.76% 1.06% 21.30% 1.22% 0.04% 13.44%

Other programs by Hewlett-Packard

HP Device Access Manager


HP Device Access Manager is a software program developed by Hewlett-Packard. The most common release is, with over 98% of all installations currently using this version. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The primary executable is named HP.ProtectTools.DeviceAccessManager.Usage.exe. The setup package generally installs about 19 files and is usually about 14.99 MB (15,716,132 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 10. While about 43% of users of HP Device Access Manager come from the United States, it is also popular in United Kingdom and France.

Program detailsProgram details

URL: www.hp.com/services/protecttools
Installation folder: C:\Program Files\Hewlett-Packard\HP Device Access Manager\
Uninstaller: MsiExec.exe /X{274A948D-DD41-4B8F-B66F-0F4AD233200F}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 14.99 MB

Program filesFiles installed by HP Device Access Manager

Program executable:HP.ProtectTools.DeviceAccessManager.Usage.exe
Name:HP Device Access Manager
Device Access Manager statistics reporting for HP ProtectTools
Path:C:\Program Files\Hewlett-Packard\HP Device Access Manager\HP.ProtectTools.DeviceAccessManager.Usage.exe
Additional files:
  • damdrv64.sys - HP ProtectTools Device Access Manager (HP ProtectTools Device Access Manager Driver)
  • HP.SecureProducts.Common.dll - HP ProtectTools / HP SecureSolutions (Common)
  • HP.SecureProducts.Interfaces.dll - Interfaces
  • ClientSecurityConsolePlugin.dll - HP Device Access Manager (ClientSecurityConsolePlugin)
  • DeviceAccessManagerDataModel.dll - DeviceAccessManagerDataModel
  • DeviceAccessManagerPlugin.dll - Resource definitions
  • DeviceAccessManagerSetupWizardPlugin.dll - Device Access Manager plugin for HP ProtectTools
  • DotNetDashboardPlugin.dll - DotNetDashboardPlugin
  • HP.ProtectTools.DeviceAccessManager.ServiceHost.exe - HP.ProtectTools.DeviceAccessManager.ServiceHost
  • HP.ProtectTools.DeviceAccessManager.Services.dll - HP.ProtectTools.DeviceAccessManager.Services
  • HP.ProtectTools.DeviceAccessManager.Usage.exe - Device Access Manager statistics reporting for HP ProtectTools
  • PTDMInformationStore.dll - HP Device Access Manager Information Store
  • PTDMLiteManagerDP.dll - HP Device Access Manager User Interface
  • PTDMP2GoGate.dll - HP Device Access Manager Gate
  • TUBP32.exe - TUDP
  • TUBP64.exe
  • HPSFReporter.exe - HPSFReporter

Program behaviorsBehaviors exhibited

Scheduled Task
  • HP.ProtectTools.DeviceAccessManager.Usage.exe is scheduled as a task with the class '{CBE6DCF8-94D8-4C89-A04B-53B9D0902E4F}' (runs on registration).
  • HP.ProtectTools.DeviceAccessManager.ServiceHost.exe runs as a service named 'HP Device Access Manager Usage Service' (HpDamServiceHost) "Collects usage statistics for HP Device Access Manager".

How do I remove HP Device Access Manager?

You can uninstall HP Device Access Manager from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program HP Device Access Manager, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove HP Device Access Manager.

Win 7 (SP1) 72%
Win 7 0%
Windows Service? Yes
(Installs a service)

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 72.40%
Windows 10 27.60%
Which OS releases does it run on?
Windows 7 Professional 70.90%
Windows 10 Pro 7.36%
Windows 8.1 6.62%
Windows 8.1 Pro 6.05%
Windows 8 2.49%
Windows 10 Home 1.84%

Distribution by countryGeography

43.49% of installs come from the United States
Which countries install it?
  United States 43.49%
  United Kingdom 4.70%
  France 4.37%
  Germany 3.38%
  Italy 3.38%
  Netherlands 3.15%
  Norway 2.74%
  Czech Republic 1.93%
  Australia 1.86%
  Sweden 1.83%
  Belgium 1.69%
  Switzerland 1.69%
  Canada 1.59%
  Austria 1.49%

About Hewlett-Packard

HP provides products, software solutions and services to consumers, from enterprises to consumers including customers in the government, health and education sectors.
Publisher URL: www.hp.com


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