84,488,480 programs installed

Should I remove TWC Customer Controls?

What percent of users and experts removed it?
23% remove it77% keep it
Overall Sentiment
Very good
What do people think about it?
(click star to rate)
How common is it?
Global Rank #8,260
United States Rank #3,692
Reach 0.0485%
Lifespan of installation (until removal)
< 122.78 days
1201.51 days >
Average installed length: 631.30 days


7 6.49%
11 88.60%
10 4.92%

TWC Customer Controls

What is TWC Customer Controls?  (from SupportSoft)

TWC Customer Controls is a white labled remote assistance tool from SupportSoft that allows Time Warner Cable Internet Users to get remote PC support from Time Warner Cable technicians. This software allows for the the technicians to connect remotely and fix issues including Internet connectivity, email, wireless net...  Read more


TWC Customer Controls is a software program developed by SupportSoft. The most common release is 11, with over 98% of all installations currently using this version. The setup package is about 3.15 MB (3,304,448 bytes) when donwloaded. Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows Vista (SP2). While about 99% of users of TWC Customer Controls come from the United States, it is also popular in Canada and Thailand.

Program detailsProgram details

URL: www.supportsoft.com
Uninstaller: MsiExec.exe /I{A2E5F2AA-2996-41EA-BCCD-9FD0476A5326}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 3.15 MB

How do I remove TWC Customer Controls?

You can uninstall TWC Customer Controls from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program TWC Customer Controls, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove TWC Customer Controls.

Win 7 (SP1) 66%
Win XP 0%
Uninstall it 23%
Keep it 77%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 67.29%
Windows Vista 20.79%
Windows 10 7.84%
Windows XP 4.08%
Which OS releases does it run on?
Windows 7 Home Premium 57.34%
Windows Vista Home Premiu... 17.00%
Windows 7 Professional 6.44%
Microsoft Windows XP 4.01%
Windows 10 Home 3.80%
Windows 7 Ultimate 3.17%

Distribution by countryGeography

99.46% of installs come from the United States
Which countries install it?
  United States 99.46%
  Canada 0.12%
  Thailand 0.06%
  Taiwan 0.06%
  UA 0.06%
  France 0.06%
  Kuwait 0.06%
  Germany 0.06%
  United Kingdom 0.06%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 41.10%
Hewlett-Packard 38.65%
Toshiba 8.90%
Acer 6.75%
ASUS 1.23%
Intel 0.92%
Gateway 0.61%
Lenovo 0.61%
Common models
HP Pavilion dv6 Notebook ... 5.78%
Dell Inspiron 530 4.27%
HP Pavilion dv7 Notebook ... 4.27%
HP Pavilion g6 Notebook P... 2.51%
Dell Inspiron 530s 2.26%
Dell XPS 8300 2.26%

About (from SupportSoft)

Computers are much smarter than we give them credit for.
Publisher URL: www.supportsoft.com


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