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Should I remove Cox Online Support Controls?

What percent of users and experts removed it?
27% remove it73% keep it
Overall Sentiment
Very good
What do people think about it?
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How common is it?
United States Rank #29,800
Reach 0.0014%

Cox Online Support Controls

Remove Cox Online Support Controls
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What is Cox Online Support Controls?  (from SupportSoft)

Cox Online Support Controls is a white labled remote assistance tool from SupportSoft that allows Cox Internet Users to get remote PC support from Cox technicians. This software allows for the the technicians to connect remotely and fix issues including Internet connectivity, email, wireless network issues and more. In...  Read more


Cox Online Support Controls is a software program developed by SupportSoft. The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The setup package generally installs about 15 files and is usually about 7.68 MB (8,057,417 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows Vista (SP2) and Windows XP. Most users that have installed this software come from the United States.

Program detailsProgram details

URL: www.supportsoft.com
Installation folder: C:\Program Files\SupportSoft\
Uninstaller: "C:\Program Files\SupportSoft\unins000.exe"
Estimated size: 7.68 MB

Program filesFiles installed by Cox Online Support Controls

  • tgcmd.exe - Support.com Scheduler and Command Dispatcher
  • vnchooks.dll - AT&T Research Labs Cambridge - VNCHooks (VNC hooks DLL for Win32)
  • nptgcmd.dll - Tioga Systems nptgcmd (nptgcmd)
  • tgctlsi.dll - tgctlsi Module
  • tgctlsr.dll - tgctlsr Module
  • tgctlss.dll - tgctlss Module
  • ssrc.dll - ssrc Module
  • ssrc.exe
  • unins000.exe - Inno Setup (Setup/Uninstall)
  • sdcnetcheck.dll - sdcnetcheck Module
  • tgctlar.dll - tgctlar Module
  • tgctlch.dll - tgctlch Module
  • tgctlpr.dll - tgctlpr Module
  • tglib.dll - tglib Module
  • tgrc.dll - tgrc Module

Program behaviorsBehaviors exhibited

Windows Firewall Allowed Program
  • unins000.exe is added as a firewall exception for 'C:\Program Files\Lavalys\EVEREST Home Edition\unins000.exe'.

How do I remove Cox Online Support Controls?

Quickly and completely remove Cox Online Support Controls from your computer by downloading Reason's ‘Should I Remove It?’ (click the button below).
Or, you can uninstall Cox Online Support Controls from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Cox Online Support Controls, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Cox Online Support Controls.

Win Vista (SP2) 33%
Win XP 4%
Uninstall it 27%
Keep it 73%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows Vista 33.33%
Windows XP 29.63%
Windows 7 22.22%
Windows 10 14.81%
Which OS releases does it run on?
Microsoft Windows XP 30.77%
Windows 7 Home Premium 23.08%
Windows Vista Home Premiu... 23.08%
Windows Vista Home Basic 11.54%
Windows 10 Home 7.69%
Windows 8 Pro with Media ... 3.85%

Distribution by countryGeography

100.00% of installs come from the United States
Which countries install it?
  United States 100.00%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 44.00%
Dell 20.00%
Toshiba 8.00%
Acer 8.00%
Sony 4.00%
Intel 4.00%
ASUS 4.00%
American Megatrends 4.00%
Gateway 4.00%
Common models
TOSHIBA Satellite P305 4.55%
TOSHIBA Satellite A665 4.55%
Sony VPCL111FX 4.55%
Micro-Star MS-7596 4.55%
HP-Pavilion NY542AA-ABA s... 4.55%
HP-Pavilion KZ847AV-ABA a... 4.55%

About (from SupportSoft)

Computers are much smarter than we give them credit for.
Publisher URL: www.supportsoft.com


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