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Should I remove eService Icon?

What percent of users and experts removed it?
42% remove it58% keep it
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eService Icon


eService Icon is a program developed by SupportSoft. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. The software installer includes 23 files and is usually about 6.94 MB (7,272,567 bytes). sprtupdate.dll is the automatic update component of the software designed to download and apply new updates should new versions be released. A majority of the PCs this is running on, most OS versions are Windows XP. While about 83% of users of eService Icon come from the United States, it is also popular in Canada.

Program detailsProgram details

Displayed publisher: SupportSoft, Inc
URL: www.supportsoft.com
Installation folder: C:\Program Files\eService\Bin\
Uninstaller: MsiExec.exe /I{E7AC82CD-3426-49B6-9B54-B67D0EB6A2B7}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 6.94 MB
Language: English (United States)

Program filesFiles installed by eService Icon

  • tgshell.exe - SupportSoft Software Protection Shell
  • sprttrigger.dll - SupportSoft SupportTriggers Sprocket (sprttrigger)
  • sprtjobmsgs.dll - SupportSoft Scheduler Message DLL (sprtsync)
  • sprtsync.dll - SupportSoft SyncManager Sprocket
  • dialogwaiter.exe - SupportSoft, Inc. dialogwaiter (dialogwaiter)
  • libeay32.dll - SSL Module based on 0.9.7c (SSL Module)
  • sdckillw.exe - SupportSoft, Inc. sdckillw (sdckillw)
  • sprthook.dll - SupportSoft, Inc. sprthook (sprthook)
  • ssleay32.dll
  • tgsrvc.exe - SupportSoft Repair Service
  • wificfg.exe - SupportSoft, Inc. wificfg (wificfg)
  • sprtupdate.dll - SupportSoft sprtupdate (sprtupdate)
  • sprtevent.dll - SupportSoft sprtevent
  • sprtsched.dll - SupportSoft sprtsched (sprtsched)
  • sprtcmd.exe - SupportSoft sprtcmd
  • sprtfod.dll - SupportSoft sprtfod (sprtfod)
  • sprtsvc.exe - SupportSoft sprtsvc (SupportSoft Agent Service)
  • sprtui.dll - SupportSoft sprtui (sprtui)
  • sprthelper.exe - sprthelper Module
  • sprtlisten.exe - sprtlisten Module
  • tgctlcm.dll - tgctlcm Module
  • sdcidle.dll - SupportSoft (Idle DLL)
  • togglekeylock.exe

Program behaviorsBehaviors exhibited

Startup File (All Users Run)
  • sprtcmd.exe is loaded in the all users (HKLM) registry as a startup file name 'Belgacom' which loads as "C:\Program Files\Belgacom\bin\sprtcmd.exe" /P Belgacom.

How do I remove eService Icon?

You can uninstall eService Icon from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program eService Icon, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove eService Icon.

Automatically starts? Yes
(Found in the run registry)
Uninstall it 42%
Keep it 58%
Windows XP

Distribution by countryGeography

83.33% of installs come from the United States
Which countries install it?
  United States 83.33%
  Canada 16.67%

About (from SupportSoft)

Computers are much smarter than we give them credit for.
Publisher URL: www.supportsoft.com


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