84,488,480 programs installed

Should I remove Modem Diagnostics Tool?

What percent of users and experts removed it?
8% remove it92% keep it
Overall Sentiment
Very good
What do people think about it?
(click star to rate)
How common is it?
Global Rank #14,208
United States Rank #11,761
Reach 0.0204%
Lifespan of installation (until removal)
< 15.93 days
469.91 days >
Average installed length: 246.90 days


VersionDistribution 6.95% 93.05%

Other programs by Dell

Modem Diagnostics Tool

What is Modem Diagnostics Tool?

The Dell Modem Diagnostic Tool provides customers and Dell support to diagnose modem hardware and software problems and provides the ability to identify the most common modem failures.


The most common release is, with over 98% of all installations currently using this version. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The primary executable is named DModem.exe. The setup package generally installs about 1 files and is usually about 979.93 KB (1,003,452 bytes).

Program detailsProgram details

URL: www.Dell.com
Installation folder: C:\Program Files\Modem Diagnostic Tool\
Uninstaller: MsiExec.exe /I{1882D3BE-8B8F-4EA3-9414-EB06CD5B9CD8}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 979.93 KB

Program filesFiles installed by Modem Diagnostics Tool

Program executable:DModem.exe
Name:Dell Modem Diagnostic Tool
Modem test
Path:C:\Program Files\Modem Diagnostic Tool\DModem.exe
  • DModem.exe (by Conexant Systems, inc) - Dell Modem Diagnostic Tool (Modem test)

Program behaviorsBehaviors exhibited

Scheduled Task
  • DModem.exe is scheduled as a task with the class '{E55DC01E-ED84-495F-A4CB-FBCE65521C0C}' (runs on registration).

How do I remove Modem Diagnostics Tool?

You can uninstall Modem Diagnostics Tool from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Modem Diagnostics Tool, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Modem Diagnostics Tool.

Win 7 (SP1) 45%
Win Vista 0%
Uninstall it 8%
Keep it 92%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 51.36%
Windows Vista 39.70%
Windows XP 4.96%
Windows 10 3.97%
Which OS releases does it run on?
Windows 7 Home Premium 29.97%
Windows Vista Home Premiu... 29.22%
Windows 7 Ultimate 12.59%
Windows Vista Home Basic 6.55%
Windows 7 Professional 6.05%
Microsoft Windows XP 4.53%

Distribution by countryGeography

53.44% of installs come from the United States
Which countries install it?
  United States 53.44%
  Iran 5.89%
  United Kingdom 4.91%
  India 4.91%
  Australia 2.75%
  Canada 2.75%
  Germany 2.55%
  France 2.36%
  Brazil 1.77%
  Ireland 1.18%
  Israel 0.98%
  Malaysia 0.98%
  United Arab Emirates 0.79%
  Colombia 0.79%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 94.26%
Hewlett-Packard 2.24%
Acer 1.00%
Toshiba 0.50%
Sony 0.50%
Alienware 0.50%
Samsung 0.25%
MSI 0.25%
Medion 0.25%
ASUS 0.25%
Common models
Dell Inspiron 1564 8.79%
Dell Inspiron 1545 8.53%
Dell Studio 1737 8.01%
Dell Studio 1558 8.01%
Dell Studio 1555 7.24%
Dell XPS M1330 5.43%

About Dell

Dell manufactures, sells and supports computers and related products and services.
Publisher URL: www.dell.com


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