84,488,480 programs installed

Should I remove Modem Diagnostic Tool?

What percent of users and experts removed it?
8% remove it92% keep it
Overall Sentiment
Very good
What do people think about it?
(click star to rate)
How common is it?
Global Rank #1,920
United States Rank #1,023
Reach 0.3454%
Lifespan of installation (until removal)
< 17.18 days
506.95 days >
Average installed length: 266.36 days


VersionDistribution 34.39% 0.34% 21.52% 16.70% 27.06%

Other programs by Dell

Modem Diagnostic Tool

What is Modem Diagnostic Tool?

The Dell Modem Diagnostic Tool provides customers and Dell support to diagnose modem hardware and software problems and provides the ability to identify the most common modem failures.


The most common release is, with over 98% of all installations currently using this version. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The primary executable is named DModem.exe. The setup package generally installs about 2 files and is usually about 711.16 KB (728,224 bytes).

This program is pre-installed on the PC

Pre-installed software such as this is usually included by default on the manufacturer's PC. Many OEM (original equipment manufacture) software that is included with a new PC is useful and in many cases required for the PC to function properly as in the case of various software drivers. However, some pre-installed software is optional and can be safely removed.
Some users and experts alike have reported that this program is considered bloatware or bundleware. Such software is optional and can be safely removed if you do not utilize the features of the progam.
Dell had been criticized for pre-installing a number of trialware and other bundleware with its desktop and laptops, but after strong customer feedback agreed to offer limited pre-installed software on its machines.
  • It is usually licensed for use only on the Dell PC on which it was pre-installed.
  • It sometimes difficult for users to remove via the 'Uninstall a Program' feature in Windows.

Program detailsProgram details

URL: www.dell.com
Installation folder: C:\Program Files\Modem Diagnostic Tool\
Uninstaller: MsiExec.exe /I{294EAADF-E50F-4DD8-AD8D-19587EA10512}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 711.16 KB

Program filesFiles installed by Modem Diagnostic Tool

Program executable:DModem.exe
Name:Dell Modem Diagnostic Tool
Modem test
Path:C:\Program Files\Modem Diagnostic Tool\DModem.exe
  • DModem.exe (by Conexant Systems) - Dell Modem Diagnostic Tool (Modem test)

Program behaviorsBehaviors exhibited

Scheduled Task
  • DModem.exe is scheduled as a task with the class '{E55DC01E-ED84-495F-A4CB-FBCE65521C0C}' (runs on registration).

How do I remove Modem Diagnostic Tool?

You can uninstall Modem Diagnostic Tool from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Modem Diagnostic Tool, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Modem Diagnostic Tool.

Win Vista (SP2) 50%
Win 7 (SP1) 0%
Uninstall it 8%
Keep it 92%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows Vista 56.09%
Windows 7 37.98%
Windows 10 3.84%
Windows XP 2.10%
Which OS releases does it run on?
Windows Vista Home Premiu... 41.59%
Windows 7 Home Premium 17.08%
Windows Vista Home Basic 12.01%
Windows 7 Professional 11.57%
Windows 7 Ultimate 7.46%
Microsoft Windows XP 2.09%

Distribution by countryGeography

79.48% of installs come from the United States
Which countries install it?
  United States 79.48%
  United Kingdom 3.07%
  Canada 2.12%
  India 1.68%
  Brazil 1.32%
  Australia 1.21%
  Germany 0.81%
  France 0.71%
  Iran 0.51%
  Egypt 0.47%
  Netherlands 0.44%
  Ireland 0.36%
  Mexico 0.35%
  Saudi Arabia 0.34%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 98.55%
Hewlett-Packard 0.62%
Acer 0.40%
ASUS 0.16%
Lenovo 0.10%
Intel 0.04%
Alienware 0.03%
Sahara 0.03%
Compaq 0.01%
Common models
Dell Inspiron 1525 14.17%
Dell Inspiron 530 9.09%
Dell Inspiron 530s 5.57%
Dell Inspiron N5110 4.45%
Dell Latitude E5520 3.73%
Dell Inspiron 1720 3.25%

About Dell

Dell manufactures, sells and supports computers and related products and services.
Publisher URL: www.dell.com


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