82,399,351 programs installed

Should I remove Dell SupportAssistAgent?

What percent of users and experts removed it?
23% remove it77% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #902
United States Rank #493
Reach 0.8915%
Installation trends (last 30 days)
Uninstallation trends (last 30 days)
Lifespan of installation (until removal)
< 4.67 days
137.63 days >
Average installed length: 72.31 days


VersionDistribution 5.44% 18.17% 28.46% 17.09% 24.53% 4.30% 2.01%

Other programs by Dell

Dell SupportAssistAgent


Dell SupportAssistAgent is a software program developed by Dell. The most common release is, with over 98% of all installations currently using this version. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The setup package generally installs about 40 files and is usually about 17.98 MB (18,855,841 bytes). The installed file AutoUpdate.dll is the auto-update component of the program which is designed to check for software updates and notify and apply them when new versions are discovered. Relative to the overall usage of users who have this installed on their PCs, most are running Windows 8 and Windows 7 (SP1). While about 73% of users of Dell SupportAssistAgent come from the United States, it is also popular in United Kingdom and Canada.

Program detailsProgram details

URL: www.Dell.com
Installation folder: C:\Program Files\Dell\SupportAssistAgent\
Uninstaller: MsiExec.exe /X{287348C8-8B47-4C36-AF28-441A3B7D8722}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 17.98 MB
Language: English (United States)

Program filesFiles installed by Dell SupportAssistAgent

  • WebServiceInfrastructure.dll - WebServiceInfrastructure
  • DiagnosticDataProvider.dll - DiagnosticDataProvider
  • DellDataVaultProvider.dll - DellDataVaultProvider
  • SystemDetailsProvider.dll - SystemDetailsProvider
  • CustomInstallActions.exe - CustomInstallActions
  • PhoneHomeServer.dll - PhoneHomeServerEDell
  • PhoneHomeServerEDell.dll
  • ApplicationSettings.dll - ApplicationSettings
  • UnityConfiguration.dll - UnityConfiguration
  • SupportAssistCore.dll - SupportAssistCore
  • TechDirectServer.dll - TechDirectServer
  • CommonUtilities.dll - CommonUtilities
  • DDV.exe - Dell Data Vault (Dell Data Vault Installation)
  • DownloadManager.dll - DownloadManager
  • PhoneHomeServerNative.dll - PhoneHomeServer
  • SupportAssistUI.dll - SupportAssistUI
  • supportassistui.resources.dll
  • PolicyManager.dll - PolicyManager
  • SupportAssist.exe - SupportAssist
  • Notification.dll - Notification
  • DomainModel.dll - DomainModel
  • AutoUpdate.dll - AutoUpdate
  • FileUpload.dll - FileUpload
  • Repository.dll - Repository
  • WcfService.dll - WcfService
  • AccessMsi.dll - AccessMsi
  • MyAccount.dll - MyAccount
  • SupportAssistAgent.exe - Service
  • Logger.dll - Logger

Program behaviorsBehaviors exhibited

Scheduled Task
  • SupportAssist.exe is scheduled as a task named 'Dell SupportAssistAgent AutoUpdate' (runs weekly on Tuesdays at 7:37 PM).
  • SupportAssistAgent.exe runs as a service named 'Dell SupportAssist Agent' (SupportAssistAgent) "Dell SupportAssist Agent actively monitors the system and allows for remediation when an issue arise.".

How do I remove Dell SupportAssistAgent?

Quickly and completely remove Dell SupportAssistAgent from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall Dell SupportAssistAgent from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Dell SupportAssistAgent, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Dell SupportAssistAgent.

Win 8 68%
Win Vista 0%
Windows Service? Yes
(Installs a service)
Uninstall it 23%
Keep it 77%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 8 67.76%
Windows 7 30.08%
Windows Vista 1.75%
Windows XP 0.28%
Windows 8.1 0.13%
Which OS releases does it run on?
Windows 8.1 31.60%
Windows 7 Home Premium 20.69%
Windows 10 Home 19.46%
Windows 7 Professional 6.95%
Windows 8.1 Single Langua... 4.69%
Windows 10 Pro 3.49%

Distribution by countryGeography

72.81% of installs come from the United States
Which countries install it?
  United States 72.81%
  United Kingdom 3.93%
  Canada 3.90%
  Brazil 2.76%
  Germany 2.42%
  France 1.36%
  Australia 1.35%
  India 1.25%
  Italy 0.77%
  Netherlands 0.76%
  Mexico 0.73%
  South Africa 0.38%
  Belgium 0.36%
  Israel 0.36%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 94.20%
Alienware 5.80%
Common models
Dell Inspiron 3847 7.62%
Dell XPS 8700 5.17%
Dell Inspiron 3521 5.10%
Dell Inspiron 3542 4.24%
Dell Inspiron 660 2.64%
Dell Inspiron 5547 2.40%

About Dell

Dell manufactures, sells and supports computers and related products and services.
Publisher URL: www.dell.com


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