84,488,480 programs installed

Should I remove Dell Digital Delivery?

What percent of users and experts removed it?
18% remove it82% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #267
United States Rank #129
Reach 2.1486%
(Not enough data to show 30 day installation trends)
Uninstallation trends (last 30 days)
Lifespan of installation (until removal)
< 19.53 days
576.25 days >
Average installed length: 302.78 days


3.5.2013.0 0.05%
3.5.2006.0 0.00%
3.5.2000.0 0.01%
3.5.1004.0 0.14%
3.5.1001.0 0.32%
3.4.1002.0 0.98%
3.3.1001.0 0.50%
3.2.1006.0 0.60%
3.1.1117.0 3.08%
3.1.1018.0 12.40%
3.1.1002.0 12.22%
3.0.3999.0 9.67%
2.9.901.0 17.65%
2.8.5000.0 6.35%
2.8.1021.0 0.43%
2.8.1020.0 0.02%
2.8.1000.0 6.01%
2.7.1000.0 5.38%
2.6.1000.0 2.60%
2.5.1400.0 3.49%
2.2.4000.0 1.63%
2.2.3000.0 0.26%
2.2.2000.0 7.26%
2.1.1002.0 2.39%
2.1.1000.0 0.29%
2.0.1014.0 0.23%
2.0.1012.0 0.04%
1.7.4502.0 2.62%
1.7.4501.0 1.03%
1.7.1002.0 0.72%
1.7.1001.0 0.07%
1.6.1001.0 0.09%
1.5.1249.0 1.12%
1.0.4295.850 0.36%

Other programs by Dell

Dell Digital Delivery

What is Dell Digital Delivery?

Dell Digital Delivery is a service which enables you to purchase software at the time you order your computer and then download and install it automatically once you receive the computer and connect to the internet.

About  (from Dell)

When your new computer is powered on for the first time, you will be walked through the regular computer setup including connecting to the internet. The second time the computer is powered on, the Dell Digital Delivery helper application already installed on your computer will run automatically. Dell Digital Delivery ...  Read more


The most used version is 2.9.901.0, with over 98% of all installations currently using this version. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The main program executable is DeliveryService.exe. The software installer includes 31 files and is usually about 2.39 MB (2,511,138 bytes).

Dell Digital Delivery is pre-installed on the PC

Such software is installed by the manufacture when delivering the PC to the end user. Some pre-installed programs are considered bloatware as they are simply limited function trials, while others are required for proper PC operation.
Note: This program has often been considered as bloatware by some users as it is bundled on various manufacturer's new PCs. (Because this might be considered bloatware does not mean the software is bad or harmful, if you use it regularly its worthwhile to have. However, bloatware typically means the program is optional and was simply pre-installed but is not required and can be removed.) Some quick tips to be aware of:
  • It is usually licensed for use only on the Dell PC on which it was pre-installed.
  • It sometimes difficult for users to remove via the 'Uninstall a Program' feature in Windows.

Program detailsProgram details

URL: support.dell.com/support/topics/global.aspx/support/kcs/document?docid=387752
Help link: support.dell.com/support/topics/global.aspx/support/dsn/en/document?docid=375083
Installation folder: C:\Program Files\Dell Digital Delivery\
Uninstaller: MsiExec.exe /I{F5E43D09-96AF-4CA0-85AE-9134E7FFA7FC}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 2.39 MB
Language: English (United States)

Program filesFiles installed by Dell Digital Delivery

Program executable:DeliveryService.exe
Name:Dell Digital Delivery Windows Service
Path:C:\Program Files\Dell Digital Delivery\DeliveryService.exe
Additional files:
  • clientcontracts.dll (by Dell Products, LP) - Dell Digital Delivery (Client Contracts)
  • deliverytray.exe (by Dell Products, LP)
  • backgroundcopymanager3_0.dll - Assembly imported from type library 'BackgroundCopyManager3_0'.
  • interop.msscriptcontrol.dll - Assembly imported from type library 'MSScriptControl'.
  • Interop.Shell32.dll - Assembly imported from type library 'Shell32'.
  • deliveryserviceadmin.exe - Dell Digital Delivery Windows Service Admin
  • fulfillment.dll - Dell Digital Delivery Fulfillment Library
  • deliveryeula.exe - Dell Digital Delivery License Agreement
  • namedpipe.dll - Dell Digital Delivery NamedPipe Library
  • deliveryservice.exe - Dell Digital Delivery Windows Service
  • shellexecute.exe - Dell Digital Delivery Shell Executer
  • core.dll - Dell Digital Delivery Core Library
  • log4net.dll (by The Apache Software Foundation) - log4net (log4net for .NET Framework 1.0)
  • servicetagplusplus.dll

Program behaviorsBehaviors exhibited

Scheduled Task
  • DeliveryTray.exe is scheduled as a task with the class '{CCA35B90-E0F3-4BAD-94B2-814A17B34F04}' (runs on registration).
  • DeliveryService.exe runs as a service named 'Alienware Digital Delivery Service' (DellDigitalDelivery) "Downloads and installs the applications that you purchased with your computer.".

Program resource utilizationResource utilization averages

Memory:25.97 MB
21.09 MB average
Total CPU:0.0001457829%
0.031193% average
Kernel CPU:0.00009780%
0.016088% average
User CPU:0.00004798%
0.015104% average
CPU cycles/sec:430,751
8,062,084 average
I/O reads/min:551 Bytes
435.61 KB average
I/O writes/min:137 Bytes
105.02 KB average

How do I remove Dell Digital Delivery?

You can uninstall Dell Digital Delivery from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Dell Digital Delivery, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Dell Digital Delivery.

Win 10 72%
Win 7 0%
Windows Service? Yes
(Installs a service)
Uninstall it 18%
Keep it 82%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 10 72.22%
Windows 7 27.69%
Windows XP 0.09%
Windows Vista 0.00%
Which OS releases does it run on?
Windows 10 Home 25.60%
Windows 8.1 22.60%
Windows 7 Home Premium 13.85%
Windows 7 Professional 11.40%
Windows 8 5.15%
Windows 10 Pro 4.79%

Distribution by countryGeography

77.07% of installs come from the United States
Which countries install it?
  United States 77.07%
  Canada 2.73%
  United Kingdom 2.50%
  Brazil 2.44%
  India 1.43%
  France 1.28%
  Germany 1.15%
  Italy 1.03%
  Australia 0.89%
  Netherlands 0.60%
  Mexico 0.57%
  Saudi Arabia 0.38%
  Poland 0.36%
  Spain 0.34%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 99.62%
Acer 0.13%
Hewlett-Packard 0.12%
Intel 0.07%
ASUS 0.03%
Lenovo 0.03%
Common models
Dell Inspiron 3521 6.98%
Dell Inspiron 3847 6.23%
Dell XPS 8700 4.39%
Dell Inspiron 3542 3.56%
Dell Inspiron 660 3.31%
Dell XPS 8500 2.58%

About Dell

Dell manufactures, sells and supports computers and related products and services.
Publisher URL: www.dell.com

comments1 comment

user comment
user comment
Chrisover a year ago
Not Necessary!