84,488,480 programs installed

Should I remove Dell Remote Access?

What percent of users and experts removed it?
11% remove it89% keep it
Overall Sentiment
Very good
What do people think about it?
(click star to rate)
How common is it?
Global Rank #8,498
United States Rank #4,647
Reach 0.0464%
Lifespan of installation (until removal)
< 5.66 days
166.90 days >
Average installed length: 87.69 days


VersionDistribution 32.60% 23.85% 43.54%

Typically installed together

Other programs by Dell

Dell Remote Access

What is Dell Remote Access?  (from Dell)

The Dell Remote Access service is no longer being offered. The new service is now called CONNECT. You get all the same great features of Dell Remote Access plus more.


Dell Remote Access is a program developed by Dell. The most used version is, with over 98% of all installations currently using this version. The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The main program executable is ezi_ra.exe. The software installer includes 12 files and is usually about 7.36 MB (7,713,844 bytes). In comparison to the total number of users, most PCs are running the OS Windows Vista (SP2) as well as Windows 7 (SP1). While about 84% of users of Dell Remote Access come from the United States, it is also popular in Australia and Canada.

Program detailsProgram details

URL: www.dellremoteaccess.com
Help link: support.dellremoteaccess.com
Installation folder: C:\Program Files\Dell Remote Access\
Uninstaller: MsiExec.exe /I{F66A31D9-7831-4FBA-BA02-C411C0047CC5}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 7.36 MB

Program filesFiles installed by Dell Remote Access

Program executable:ezi_ra.exe
Name:Remote Access
Remote Access Application
Path:C:\Program Files\Dell Remote Access\ezi_ra.exe
Additional files:
  • ezi_snetcfg.dll (by SingleClick Systems) - EZI Component Dynamic Link Library (Dynamic Link Library)
  • ezi_sys32.dll (by SingleClick Systems) - EZI System 32 Dynamic Link Library
  • ezi_registry.dll - EZI Registry Dynamic Link Library
  • ezi_comm.dll - EZI Common Dynamic Link Library
  • ezi_socket.dll - EZI Socket Dynamic Link Library
  • ezi_http.dll - EZI HTTP Dynamic Link Library
  • rares.dll - Resource Dynamic Link Library
  • ezi_gdi.dll - EZI GDI Dynamic Link Library
  • hnm_ipc.dll - HNM IPC Dynamic Link Library
  • ra_manual.exe - Remote Access (Remote Access Manual)

Program behaviorsBehaviors exhibited

Windows Firewall Allowed Program
  • ezi_ra.exe is added as a firewall exception for 'C:\Program Files\Dell Remote Access\ezi_ra.exe'.

How do I remove Dell Remote Access?

You can uninstall Dell Remote Access from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Dell Remote Access, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Dell Remote Access.

Win Vista (SP2) 56%
Win Vista 0%
Uninstall it 11%
Keep it 89%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows Vista 61.42%
Windows 7 33.77%
Windows 10 3.61%
Windows XP 1.20%
Which OS releases does it run on?
Windows Vista Home Premiu... 48.19%
Windows 7 Home Premium 27.99%
Windows Vista Home Basic 11.09%
Windows 7 Ultimate 2.09%
Windows 7 Home Basic 2.09%
Windows 10 Home 2.09%

Distribution by countryGeography

83.51% of installs come from the United States
Which countries install it?
  United States 83.51%
  Australia 4.98%
  Canada 3.93%
  India 3.37%
  New Zealand 0.91%
  Singapore 0.49%
  United Kingdom 0.49%
  Malaysia 0.35%
  Poland 0.28%
  Taiwan 0.14%
  France 0.14%
  Netherlands 0.14%
  Germany 0.14%
  BY 0.07%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 99.45%
ASUS 0.22%
Sahara 0.11%
Lenovo 0.11%
Hewlett-Packard 0.11%
Common models
Dell Inspiron 1545 20.14%
Dell Studio 1737 7.13%
Dell Studio 1555 6.56%
Dell Studio 540 6.11%
Dell Inspiron 530 6.00%
Dell Inspiron 1525 4.52%

About Dell

Dell manufactures, sells and supports computers and related products and services.
Publisher URL: www.dell.com


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