84,488,480 programs installed

Should I remove MediaDirect?

What percent of users and experts removed it?
27% remove it73% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #3,474
United States Rank #2,101
Reach 0.1603%
Lifespan of installation (until removal)
< 36.62 days
797.76 days >
Average installed length: 419.16 days


4.7 22.19%
4.0 28.90%
3.5 48.91%

Other programs by Dell


What is MediaDirect?

Dell MediaDirect is a software application that is published by Dell, Inc. and is pre-installed on the computers they sell. It attempts to provide DVD and CD playback and recent editions include features such as an address book and calendar. It is a custom version of CyberLink PowerCinema developed and licensed to Dell by CyberLink. MediaDirect works in conjunction with the operating system and the Dell QuickSet application. Each version has separate editions that can only be installed on certain computer models. This is achieved by using folder and file names in the installation software that matches the BIOS SystemID. Unless the drive and all pre-existing operating systems are left as originally installed, MediaDirect can trigger a forced repartitioning of the drive whilst attempting to load. This intervention typically causes the loss of all operating systems and data on the device.


The most common release is 3.5, with over 98% of all installations currently using this version. During setup, the program creates a startup registration point in Windows in order to automatically start when any user boots the PC. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The primary executable is named mdirect.exe. The setup package generally installs about 31 files and is usually about 26.99 MB (28,303,320 bytes).

Program detailsProgram details

URL: www.dell.com
Installation folder: C:\Program Files\Dell\MediaDirect
Uninstaller: C:\Program Files\InstallShield Installation Information\{9C6978E8-B6D0-4AB7-A7A0-D81A74FBF745}\Setup.exe -runfromtemp -l0x0009 -cluninstall
Estimated size: 26.99 MB
Language: English

Program filesFiles installed by MediaDirect

Program executable:mdirect.exe
Name:CyberLink PowerCinema
CyberLink PowerCinema Main Program
Path:C:\Program Files\dell\mediadirect\mdirect.exe
Additional files:
  • DKA.dll - DKA Dynamic Link Library
  • PCMService.exe (by CyberLink) - Cyberlink PowerCinema (CyberLink PowerCinema Resident Program)
  • CLLauncher.exe - CLLaunch Application
  • CLDrvChk.exe (by CyberLink) - CyberLink CLDrvChk (CLDrvChk)
  • fcl_dll.dll - KMI
  • QtGui4.dll (by Trolltech ASA) - Qt4 (C++ application development framework.)
  • BGDismount.exe

Program behaviorsBehaviors exhibited

Autoplay Handler
  • MDirect.exe is registered as an AutoPlay event handler named 'MediaDirectPlayCDAudioOnArrival' with the ProgID of 'AudioCD' and the action verb 'PlayWithMediaDirect.
Scheduled Task
  • PCMService.exe is scheduled as a task named 'PCMService.exe_1458000341' (runs on registration).
Startup File (All Users Run)
  • PCMService.exe is loaded in the all users (HKLM) registry as a startup file name 'PCMService' which loads as "C:\Program Files\Dell\MediaDirect\PCMService.exe".
Windows Firewall Allowed Program
  • PCMService.exe is added as a firewall exception for 'C:\Program Files\Dell\MediaDirect\PCMService.exe'.

How do I remove MediaDirect?

You can uninstall MediaDirect from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program MediaDirect, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove MediaDirect.

Win Vista (SP2) 75%
Win XP 0%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 27%
Keep it 73%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows Vista 85.01%
Windows 7 11.67%
Windows XP 2.09%
Windows 10 1.23%
Which OS releases does it run on?
Windows Vista Home Premiu... 67.21%
Windows Vista Home Basic 13.19%
Windows 7 Home Premium 7.63%
Windows Vista Ultimate 2.89%
Windows 7 Ultimate 2.89%
Microsoft Windows XP 1.97%

Distribution by countryGeography

76.13% of installs come from the United States
Which countries install it?
  United States 76.13%
  United Kingdom 5.73%
  Canada 3.40%
  Germany 2.10%
  France 1.65%
  Australia 1.48%
  Brazil 0.66%
  Japan 0.56%
  Netherlands 0.56%
  Ireland 0.51%
  Belgium 0.49%
  India 0.49%
  Italy 0.41%
  Norway 0.34%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 99.34%
Acer 0.22%
Hewlett-Packard 0.22%
Toshiba 0.09%
Lenovo 0.06%
Gateway 0.03%
Sahara 0.03%
Common models
Dell Inspiron 1525 29.01%
Dell Inspiron 1720 8.41%
Dell Studio 1737 7.72%
Dell XPS M1530 6.10%
Dell Studio 1537 5.70%
Dell Inspiron 518 4.85%

About Dell

Dell manufactures, sells and supports computers and related products and services.
Publisher URL: www.dell.com


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