84,488,480 programs installed

Should I remove Dell Backup and Recovery - Support Software?

What percent of users and experts removed it?
18% remove it82% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #665
United States Rank #385
Reach 1.0373%
Lifespan of installation (until removal)
< 13.96 days
411.69 days >
Average installed length: 216.31 days


VersionDistribution 0.00% 19.35% 0.14% 9.87% 0.28% 12.33% 3.53% 5.79% 1.97% 0.14% 20.26% 7.75% 6.20% 0.02% 0.46% 0.00% 9.27% 2.62%

Typically installed together

Other programs by Dell

Dell Backup and Recovery - Support Software

What is Dell Backup and Recovery - Support Software?  (from Dell)

A manual Operating System Re-Install (OSRI) takes a lot of time to complete the procedure, from Windows reinstallation, Drivers and restoring pre-installed software. For Dell Systems, One of the best options we have is to launch a restore utility called the Dell Factory Image from the restore section of DBRM. Just like...  Read more


Dell Backup and Recovery - Support Software is a program developed by Dell. The most used version is, with over 98% of all installations currently using this version. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The main program executable is dbr.exe. The software installer includes 66 files and is usually about 331.16 MB (347,243,242 bytes). In comparison to the total number of users, most PCs are running the OS Windows 10 as well as Windows 7 (SP1). While about 76% of users of Dell Backup and Recovery - Support Software come from the United States, it is also popular in Brazil and Canada.

Program detailsProgram details

URL: www.support.dell.com
Installation folder: C:\Program Files\Dell Backup and Recovery\Components\DSUpdate
Uninstaller: "C:\Program Files\InstallShield Installation Information\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}\setup.exe" -runfromtemp -l0x0409 -removeonly /z"dsu"
Estimated size: 331.16 MB
Language: English (United States)

Program filesFiles installed by Dell Backup and Recovery - Support Software

Program executable:dbr.exe
Name:Dell Backup And Recovery
Path:C:\Program Files\dell backup and recovery\dbr.exe
Additional files:
  • DbrResources.dll (by SoftThinks - Dell) - Dell Backup And Recovery (Dell Backup And Recovery Resources)
  • STUICore.dll (by SoftThinks - Dell) - Core Framework
  • eu_me_Class_Lib.dll - File and folder browser library
  • SDSSmartRepairTools.dll (by SoftThinks SAS) - Smart Repair Tools
  • DsProtectionIndex.dll - Protection Index Framework
  • STUIMvvmCommon.dll - STUIMvvmCommon
  • DbrFactorySetup.exe
  • eu_me_UserControlWPF.dll - File and folder browser control
  • SftService.exe (by SoftThinks SAS) - SoftThinks Agent Service
  • STCommonData.dll - Common Data Management Framework
  • STUIComponents.dll - Components Framework
  • Interop.COMSFTArchiverLib.dll - Assembly imported from type library 'COMSFTArchiverLib'.
  • Splash.exe - Splash
  • STDataManagementLogic.dll - Data Management Logic Framework
  • STLBIndexManagement.dll - Local Backup Index Management Framework
  • STODDIM2.dll - STODDIM2 (Built 2014/03/06 17:52:01 from r56983)
  • STUISViewModels.dll - STUISViewModels
  • QTtool Lite.exe - SoftThinks QTtool Lite
  • STUIViewModels.dll - STUIViewModels
  • DBRUpdEula.exe - Dell Backup And Recovery Update Launcher (Dell Backup And Recovery Update Eula Checker)
  • SetMUILanguage.exe (by SoftThinks) - SoftThinks MUI language setting module
  • HLink.exe - HLink.exe - Hardlinks manager (Base image hardlinks manager)
  • STOLIndexManagement.dll - Online Backup Indexer Manager Framework
  • InstallRE.exe (by SoftThinks) - InstallRE Application
  • Interop.IWshRuntimeLibrary.dll - Assembly imported from type library 'IWshRuntimeLibrary'.
  • Interop.SftVssLib.dll - Assembly imported from type library 'SftVssLib'.
  • Microsoft.Expression.Effects.dll (by Microsoft) - Microsoft.Expression.Effects
  • Microsoft.Expression.Interactions.dll (by Microsoft) - Microsoft.Expression.Interactions
  • Microsoft.Windows.Design.Extensibility.dll - Microsoft® .NET Framework
  • Microsoft.Windows.Design.Interaction.dll
  • Microsoft.Windows.Shell.dll - Microsoft.Windows.Shell
  • SftBRCC.dll - SftBRCC
  • SftVss64.exe - Volume Shadow Copy COM interface
  • STBRCCServices.dll - STBRCC Services
  • DBRUpd.exe
  • InstallHelper.exe - Installation Helper
  • log4net.dll (by The Apache Software Foundation) - log4net (Apache log4net for .NET Framework 4.0 Client Profile)
  • Microsoft.Expression.Drawing.dll - Microsoft.Expression.Drawing
  • OLCoreWrapper.dll
  • STCDPIndexManagement.dll - CDP Indexer Management Framework

Program behaviorsBehaviors exhibited

Scheduled Task
  • Dbr.exe is scheduled as a task with the class '{EFE57F93-ACF5-4057-8CED-F989A87288A3}' (runs on registration).
  • SftService.exe runs as a service named 'SoftThinks Agent Service' (SftService) "SoftThinks Agent Service".
Startup File (All Users Run Once)
  • DbrFactorySetup.exe is loaded once in the all users (HKLM) registry as a startup file name 'DsFactoryLauncher' which loads as "C:\Program Files\Dell Backup and Recovery\DBRFactorySetup.exe" /createRP.

Program resource utilizationResource utilization averages

Memory:2.38 MB
21.09 MB average
Total CPU:0.0004023759%
0.031193% average
Kernel CPU:0.00025148%
0.016088% average
User CPU:0.00015089%
0.015104% average
CPU cycles/sec:249,588
8,062,084 average
I/O reads/min:30 Bytes
435.61 KB average
I/O writes/min:41 Bytes
105.02 KB average

How do I remove Dell Backup and Recovery - Support Software?

Quickly and completely remove Dell Backup and Recovery - Support Software from your computer by downloading Reason's ‘Should I Remove It?’ (click the button below).
Or, you can uninstall Dell Backup and Recovery - Support Software from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Dell Backup and Recovery - Support Software, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Dell Backup and Recovery - Support Software.

Windows Service? Yes
(Installs a service)
Uninstall it 18%
Keep it 82%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 10 90.42%
Windows 7 9.51%
Windows XP 0.07%
Which OS releases does it run on?
Windows 8.1 43.96%
Windows 8 14.63%
Windows 10 Home 10.99%
Windows 8.1 Single Langua... 7.18%
Windows 7 Professional 5.84%
Windows 7 Home Premium 3.55%

Distribution by countryGeography

76.24% of installs come from the United States
Which countries install it?
  United States 76.24%
  Brazil 3.06%
  Canada 2.88%
  United Kingdom 2.45%
  India 2.07%
  France 1.16%
  Australia 0.98%
  Germany 0.97%
  Italy 0.74%
  Mexico 0.66%
  Netherlands 0.58%
  Saudi Arabia 0.54%
  Israel 0.43%
  South Africa 0.40%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 99.80%
Intel 0.13%
Hewlett-Packard 0.04%
Lenovo 0.01%
ASUS 0.01%
Samsung 0.00%
Gateway 0.00%
Common models
Dell Inspiron 3521 13.42%
Dell Inspiron 3847 5.32%
Dell XPS 8700 4.76%
Dell Inspiron 660 4.76%
Dell Inspiron 660s 3.87%
Dell Inspiron 3542 3.45%

About Dell

Dell manufactures, sells and supports computers and related products and services.
Publisher URL: www.dell.com


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