84,488,480 programs installed

Should I remove ctrlcenter Solutions Toolkit?

What percent of users and experts removed it?
57% remove it43% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Global Rank #49,701
United States Rank #28,755
Reach 0.0015%


VersionDistribution 3.45% 3.45% 3.45% 27.59% 17.24% 3.45% 3.45% 17.24% 3.45% 3.45% 3.45% 6.90% 3.45%

Other programs by Support.com

ctrlcenter Solutions Toolkit


ctrlcenter Solutions Toolkit is a program developed by Support.com. The most used version is, with over 98% of all installations currently using this version. The main program executable is sscont.exe. The software installer includes 6 files and is usually about 3.28 MB (3,434,900 bytes). In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows 10. While about 96% of users of ctrlcenter Solutions Toolkit come from the United States, it is also popular in Philippines.

Program detailsProgram details

Displayed publisher: Support.com, Inc.
URL: www.support.com
Installation folder: C:\Program Files\ctrlcenter_stk_sop\stk
Uninstaller: C:\Program Files\ctrlcenter_stk_sop\stk\uninst.exe
Estimated size: 3.28 MB

Program filesFiles installed by ctrlcenter Solutions Toolkit

Program executable:sscont.exe
Name:support.com Client Workspace
support.com Client Workspace application
Path:C:\Program Files\ctrlcenter_stk_sop\stk\sscont.exe
Additional files:
  • sshooks.dll - sshooks Dynamic Link Library
  • ssagent.exe - support.com Client Tools (support.com Client Tools application)
  • sslogupload.exe - sslogupload Application
  • uninst.exe - Solutions Toolkit

Program behaviorsBehaviors exhibited

Startup File (User Run Once)
  • sscont.exe is loaded once in the current user (HKCU) registry as a startup file name '*SOP_STK' which loads as "C:\Program Files\advancedtech_stk_sop\stk\sscont.exe" /p advancedtech_stk_sop /cfg "C:\Program Files\advancedtech_stk_sop\stk\sscont.xml" /runasadmin /restore.
Startup File (All Users Run Once)
  • sscont.exe is loaded once in the all users (HKLM) registry as a startup file name '*SOP_STK' which loads as "C:\Program Files\ctrlcenter_stk_sop\stk\sscont.exe" /p ctrlcenter_stk_sop /cfg "C:\Program Files\ctrlcenter_stk_sop\stk\sscont.xml" /runasadmin /restore.

How do I remove ctrlcenter Solutions Toolkit?

You can uninstall ctrlcenter Solutions Toolkit from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program ctrlcenter Solutions Toolkit, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove ctrlcenter Solutions Toolkit.

Win 7 (SP1) 59%
Win Vista (SP1) 3%
Uninstall it 57%
Keep it 43%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 58.62%
Windows 10 27.59%
Windows Vista 13.79%
Which OS releases does it run on?
Windows 7 Home Premium 51.72%
Windows 8.1 17.24%
Windows Vista Home Premiu... 13.79%
Windows 7 Professional 6.90%
Windows 10 Home 6.90%
Windows 8.1 Pro 3.45%

Distribution by countryGeography

96.08% of installs come from the United States
Which countries install it?
  United States 96.08%
  Philippines 3.92%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 48.15%
Dell 18.52%
Toshiba 7.41%
Acer 7.41%
Samsung 7.41%
Lenovo 7.41%
Sony 3.70%
Common models
Samsung 300E4C/300E5C/300... 3.70%
LENOVO IdeaCentre B320 3.70%
HP-Pavilion AY747AAR-ABA ... 3.70%
Hewlett-Packard 500-016 3.70%
Gateway NE56R 3.70%
TOSHIBA Satellite S855 3.70%

About Support.com

Publisher URL: www.support.com


user comment
No one has commented yet. Help others learn more about this software, share your comments.