84,488,480 programs installed

Should I remove Office Depot PC Support Agent?

What percent of users and experts removed it?
58% remove it42% keep it
Overall Sentiment
Good
What do people think about it?
(click star to rate)
How common is it?
Global Rank #12,290
United States Rank #5,737
Reach 0.0261%
Lifespan of installation (until removal)
< 19.44 days
573.57 days >
Average installed length: 301.37 days

Versions

VersionDistribution
77.0.33.6 4.27%
77.0.33.5 1.55%
77.0.33.3 2.33%
77.0.18.5 4.47%
77.0.18.4 0.97%
77.0.18.1 2.72%
70.0.26.1 1.55%
70.0.17.1 6.60%
64.0.7.5 8.93%
64.0.7.1 1.55%
64.0.5.4 20.58%
64.0.5.3 1.36%
59.0.15.1 8.16%
55.0.38.4 1.36%
55.0.38.1 16.50%
53.0.62.1 0.58%
53.0.46.1 0.39%
51.0.16.2 1.94%
18.0.59.2 0.78%
16.0.62.5 6.41%
12.0.212.4 1.36%
12.0.201.2 0.97%
12.0.201.1 0.19%
12.0.195.2 0.19%
12.0.195.1 0.58%
12.0.194.3 0.58%
12.0.194.1 0.97%
12.0.192.1 0.19%
11.0.63.1 0.58%
10.0.59.4 0.39%
10.0.59.3 0.19%
10.0.55.1 0.19%
8.0.87.1 0.19%
7.0.138.6 0.19%
6.0.256.5 0.19%

Other programs by Support.com

Office Depot PC Support Agent

What is Office Depot PC Support Agent?  (from Support.com)

Boosts startup and shutdown speed. Regularly tunes your Windows Settings. Ensures your anti-virus software is up-to-date. Provides 1-click access to a professional technician.

Overview

Office Depot PC Support Agent is a software program developed by Support.com. The most common release is 64.0.5.4, with over 98% of all installations currently using this version. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The setup package generally installs about 8 files and is usually about 12.98 MB (13,606,871 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 10. While about 99% of users of Office Depot PC Support Agent come from the United States, it is also popular in Canada and Guatemala.

Program detailsProgram details

Displayed publisher: Support.com, Inc.
URL: www.support.com
Installation folder: C:\Program Files\office depot pc support agent
Uninstaller: C:\Program Files\Office Depot PC Support Agent\uninst.exe
Estimated size: 12.98 MB

Program filesFiles installed by Office Depot PC Support Agent

  • ssagent.exe - support.com Client Tools (support.com Client Tools application)
  • sslogupload.exe - sslogupload Application
  • escont.exe - EasySupport (Support.com EasySupport)
  • esService.exe - EasySupport Service
  • ESResources.dll
  • uninst.exe

Program behaviorsBehaviors exhibited

Scheduled Task
  • escont.exe is scheduled as a task with the class '{2FEB7BB9-1030-49A8-80C2-BD522C1E56A1}' (runs on registration).
Service
  • esService.exe runs as a service named 'Office Depot PC Support Agent' (Office Depot PC Support Agent).

Program resource utilizationResource utilization averages

escont.exe
Memory:13.81 MB
21.09 MB average
Total CPU:0.0002205124%
0.031193% average
Kernel CPU:0.00008184%
0.016088% average
User CPU:0.00013867%
0.015104% average
CPU cycles/sec:117,807
8,062,084 average
I/O reads/min:2.03 KB
435.61 KB average
I/O writes/min:16 Bytes
105.02 KB average
esService.exe
Memory:14.38 MB
Total CPU:0.0009840892%
Kernel CPU:0.00048474%
User CPU:0.00049935%
CPU cycles/sec:586,492
I/O reads/min:6.69 KB
I/O writes/min:11.57 KB

How do I remove Office Depot PC Support Agent?

You can uninstall Office Depot PC Support Agent from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Office Depot PC Support Agent, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Office Depot PC Support Agent.
OS VERSIONS
Win 7 (SP1) 57%
Win Vista 0%
  
HOW IT RUNS
Windows Service? Yes
(Installs a service)
  
USER ACTIONS
Uninstall it 58%
Keep it 42%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 59.81%
Windows 10 25.83%
Windows Vista 12.23%
Windows XP 2.14%
Which OS releases does it run on?
Windows 7 Home Premium 55.19%
Windows Vista Home Premiu... 11.15%
Windows 10 Home 9.98%
Windows 8.1 9.20%
Windows 8 3.91%
Windows 7 Professional 2.54%

Distribution by countryGeography

99.32% of installs come from the United States
Which countries install it?
  United States 99.32%
  Canada 0.23%
  Guatemala 0.11%
  Sweden 0.11%
  Germany 0.11%
  PR 0.11%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 52.38%
Toshiba 17.14%
Dell 14.29%
Lenovo 7.62%
Acer 4.29%
ASUS 2.86%
GIGABYTE 1.43%
Common models
HP Pavilion dv6 Notebook ... 6.06%
HP Pavilion g7 Notebook P... 5.15%
HP Pavilion dv7 Notebook ... 5.15%
HP Pavilion g6 Notebook P... 3.33%
HP G72 Notebook PC 2.73%
TOSHIBA Satellite C655 2.42%

About Support.com

Support.
Publisher URL: www.support.com

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