84,488,480 programs installed

Should I remove Xfinity Signature Support Desktop Application?

What percent of users and experts removed it?
22% remove it78% keep it
Overall Sentiment
Very good
What do people think about it?
(click star to rate)
How common is it?
Global Rank #41,621
United States Rank #23,537
Reach 0.0022%


VersionDistribution 40.91% 11.36% 4.55% 29.55% 9.09% 2.27% 2.27%

Other programs by Support.com

Xfinity Signature Support Desktop Application


Xfinity Signature Support Desktop Application is a program developed by Support.com. The most used version is, with over 98% of all installations currently using this version. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The main program executable is esService.exe. The software installer includes 7 files and is usually about 9.16 MB (9,601,899 bytes). In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows 10. The distribution of this has mostly been seen in the United States.

Program detailsProgram details

URL: www.support.com
Installation folder: C:\Program Files\xfinity signature support desktop application
Uninstaller: C:\Program Files\Xfinity Signature Support Desktop Application\uninst.exe
Estimated size: 9.16 MB

Program filesFiles installed by Xfinity Signature Support Desktop Application

Program executable:esService.exe
EasySupport Service
Path:C:\Program Files\xfinity signature support desktop application\esService.exe
Additional files:
  • ssagent.exe - support.com Client Tools (support.com Client Tools application)
  • sslogupload.exe - sslogupload Application
  • escont.exe - EasySupport (Support.com EasySupport)
  • esService.exe - EasySupport Service
  • uninst.exe

Program behaviorsBehaviors exhibited

Scheduled Task
  • escont.exe is scheduled as a task with the class '{C1BA8614-D710-4103-A0C2-F3940EDA2ABC}' (runs on registration).
  • esService.exe runs as a service named 'Office Depot Tech Support' (Office Depot Tech Support).

How do I remove Xfinity Signature Support Desktop Application?

You can uninstall Xfinity Signature Support Desktop Application from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Xfinity Signature Support Desktop Application, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Xfinity Signature Support Desktop Application.

Win 7 (SP1) 62%
Win XP 4%
Windows Service? Yes
(Installs a service)
Uninstall it 22%
Keep it 78%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 62.22%
Windows 10 20.00%
Windows Vista 13.33%
Windows XP 4.44%
Which OS releases does it run on?
Windows 7 Home Premium 48.84%
Windows Vista Home Premiu... 11.63%
Windows 7 Professional 11.63%
Windows 8 Pro 4.65%
Windows 7 Ultimate 4.65%
Windows 8.1 4.65%

Distribution by countryGeography

100.00% of installs come from the United States
Which countries install it?
  United States 100.00%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 31.71%
Dell 26.83%
Acer 9.76%
Toshiba 7.32%
Lenovo 7.32%
ASUS 4.88%
Samsung 4.88%
Compaq 2.44%
Sony 2.44%
Alienware 2.44%
Common models
Samsung RV415/RV515 4.76%
HP-Pavilion NC700AA-ABA I... 4.76%
Hewlett-Packard TRINITY_ 2.38%
Dell XPS One 2710 2.38%
Dell Vostro 1500 2.38%
Dell Inspiron N7010 2.38%

About Support.com

Publisher URL: www.support.com


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