Should I remove Advanced Tech Support Solutions Toolkit?
What percent of users and experts removed it?
68% remove it32% keep it
What do people think about it?
(click star to rate)
How common is it?
Global Rank #33,870
United States Rank #19,059
Reach 0.0037%
Lifespan of installation (until removal)
< 8.99 days
265.30 days >
Average installed length: 139.40 days
Versions
| Version | Distribution |
| 77.0.27.0 |
30.56% |
|
| 68.0.6.0 |
22.22% |
|
| 64.0.12.0 |
47.22% |
|
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Advanced Tech Support Solutions Toolkit
Overview
Advanced Tech Support Solutions Toolkit is a software program developed by Support.com. The most common release is 64.0.12.0, with over 98% of all installations currently using this version. The primary executable is named sscont.exe. Many users end up uninstalling this after less than a month of it being installed. The setup package generally installs about 6 files and is usually about 5.12 MB (5,366,478 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 10. While about 93% of users of Advanced Tech Support Solutions Toolkit come from the United States, it is also popular in Canada and United Kingdom.
Program details
Displayed publisher: Support.com, Inc.
URL: www.support.com
Installation folder: C:\Program Files\advancedtech_stk_sop\stk
Uninstaller: C:\Program Files\advancedtech_stk_sop\stk\uninst.exe
Estimated size: 5.12 MB
Files installed by Advanced Tech Support Solutions Toolkit
| Program executable: | sscont.exe |
| Name: | support.com Client Workspace |
| support.com Client Workspace application |
| Path: | C:\Program Files\advancedtech_stk_sop\stk\sscont.exe |
| MD5: | ae9a315275956fc229262e81cc20db1b |
Additional files:
-
sshooks.dll - sshooks Dynamic Link Library
-
ssagent.exe - support.com Client Tools (support.com Client Tools application)
-
sslogupload.exe - sslogupload Application
-
uninst.exe - Solutions Toolkit
Behaviors exhibited
Startup File (User Run Once)
- sscont.exe is loaded once in the current user (HKCU) registry as a startup file name '*SOP_STK' which loads as "C:\Program Files\advancedtech_stk_sop\stk\sscont.exe" /p advancedtech_stk_sop /cfg "C:\Program Files\advancedtech_stk_sop\stk\sscont.xml" /runasadmin /restore.
Startup File (All Users Run Once)
- sscont.exe is loaded once in the all users (HKLM) registry as a startup file name '*SOP_STK' which loads as "C:\Program Files\officedepot_stk_sop\stk\sscont.exe" /p officedepot_stk_sop /cfg "C:\Program Files\officedepot_stk_sop\stk\sscont.xml" /runasadmin /restore.
How do I remove Advanced Tech Support Solutions Toolkit?
You can uninstall Advanced Tech Support Solutions Toolkit from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program Advanced Tech Support Solutions Toolkit, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove Advanced Tech Support Solutions Toolkit.
OS VERSIONS
Win 7 (SP1) 43%
Win 7 1%
|
|
USER ACTIONS
 |
Uninstall it 68%
Keep it 32%
|
|
|
GLOBAL RANK
 #33,870
|
Windows
Which Windows OS versions does it run on?
| Windows 7 |
44.44% |
|
| Windows 10 |
41.67% |
|
| Windows Vista |
13.89% |
|
Which OS releases does it run on? |
| Windows 7 Home Premium |
38.03% |
|
| Windows 8.1 |
18.31% |
|
| Windows 10 Home |
15.49% |
|
| Windows Vista Home Premiu... |
12.68% |
|
| Windows 10 Pro |
5.63% |
|
| Windows 7 Professional |
4.23% |
|
Geography
93.39% of installs come from the United States
Which countries install it?
| United States |
93.39% |
| Canada |
4.13% |
| United Kingdom |
1.65% |
| Australia |
0.83% |
PC manufacturers
What PC manufacturers (OEMs) have it installed?
| Hewlett-Packard |
42.19% |
|
| Dell |
26.56% |
|
| Acer |
9.38% |
|
| Toshiba |
7.81% |
|
| Lenovo |
4.69% |
|
| Sony |
3.13% |
|
| Alienware |
1.56% |
|
| GIGABYTE |
1.56% |
|
| ASUS |
1.56% |
|
| Gateway |
1.56% |
|
Common models |
| Dell Inspiron 3521 |
3.08% |
|
| Dell Inspiron 530s |
3.08% |
|
| Dell Inspiron N5050 |
3.08% |
|
| TOSHIBA Satellite L875D |
1.54% |
|
| TOSHIBA Satellite L655 |
1.54% |
|
| TOSHIBA Satellite L550 |
1.54% |
|
About Support.com
Support.
Publisher URL: www.support.com