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Should I remove Office Depot Solutions Toolkit?

What percent of users and experts removed it?
18% remove it82% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
United States Rank #32,453
Reach 0.0012%


VersionDistribution 4.17% 16.67% 41.67% 8.33% 8.33% 12.50% 4.17% 4.17%

Other programs by Support.com

Office Depot Solutions Toolkit


Office Depot Solutions Toolkit is a program developed by Support.com. The most used version is, with over 98% of all installations currently using this version. The main program executable is sscont.exe. The software installer includes 6 files and is usually about 3.77 MB (3,952,465 bytes). In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows 10. While about 95% of users of Office Depot Solutions Toolkit come from the United States, it is also popular in Philippines and PR.

Program detailsProgram details

URL: www.support.com
Installation folder: C:\Program Files\officedepot_stk_sop\stk
Uninstaller: C:\Program Files\officedepot_stk_sop\stk\uninst.exe
Estimated size: 3.77 MB

Program filesFiles installed by Office Depot Solutions Toolkit

Program executable:sscont.exe
Name:support.com Client Workspace
support.com Client Workspace application
Path:C:\Program Files\officedepot_stk_sop\stk\sscont.exe
Additional files:
  • sshooks.dll - sshooks Dynamic Link Library
  • ssagent.exe - support.com Client Tools (support.com Client Tools application)
  • sslogupload.exe - sslogupload Application
  • uninst.exe - Solutions Toolkit

Program behaviorsBehaviors exhibited

Startup File (User Run Once)
  • sscont.exe is loaded once in the current user (HKCU) registry as a startup file name '*SOP_STK' which loads as "C:\Program Files\advancedtech_stk_sop\stk\sscont.exe" /p advancedtech_stk_sop /cfg "C:\Program Files\advancedtech_stk_sop\stk\sscont.xml" /runasadmin /restore.
Startup File (All Users Run Once)
  • sscont.exe is loaded once in the all users (HKLM) registry as a startup file name '*SOP_STK' which loads as "C:\Program Files\ctrlcenter_stk_sop\stk\sscont.exe" /p ctrlcenter_stk_sop /cfg "C:\Program Files\ctrlcenter_stk_sop\stk\sscont.xml" /runasadmin /restore.

How do I remove Office Depot Solutions Toolkit?

You can uninstall Office Depot Solutions Toolkit from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Office Depot Solutions Toolkit, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Office Depot Solutions Toolkit.

Win 7 (SP1) 46%
Win Vista (SP2) 21%
Uninstall it 18%
Keep it 82%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 45.83%
Windows 10 33.33%
Windows Vista 20.83%
Which OS releases does it run on?
Windows 7 Home Premium 20.83%
Windows Vista Home Premiu... 16.67%
Windows 7 Professional 16.67%
Windows 8.1 16.67%
Windows 10 Home 12.50%
Windows 7 Starter 4.17%

Distribution by countryGeography

95.00% of installs come from the United States
Which countries install it?
  United States 95.00%
  Philippines 2.50%
  PR 2.50%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 47.62%
Toshiba 23.81%
Acer 9.52%
Alienware 4.76%
Lenovo 4.76%
Sony 4.76%
Dell 4.76%
Common models
TOSHIBA Satellite C675D 4.76%
Sony VGN-TZ350N 4.76%
HP-Pavilion GZ729AA-ABA a... 4.76%
HP-Pavilion AY691AA-ABA p... 4.76%
Acer Aspire X1430 4.76%
TOSHIBA Satellite M305 4.76%

About Support.com

Publisher URL: www.support.com


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