84,488,480 programs installed

Should I remove Dell Troubleshooting Tool?

What percent of users and experts removed it?
11% remove it89% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Reach 0.0004%


VersionDistribution 12.50% 12.50% 12.50% 12.50%
3.1.0 37.50%
3.0.0 12.50%

Other programs by Dell

Dell Troubleshooting Tool


Dell Troubleshooting Tool is a program developed by Dell. The most used version is 3.1.0, with over 98% of all installations currently using this version. The software installer includes 20 files and is usually about 9.12 MB (9,564,025 bytes). In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows 10. While about 94% of users of Dell Troubleshooting Tool come from the United States, it is also popular in PR.

Program detailsProgram details

URL: www.Dell.com
Help link: www.support.dell.com
Installation folder: C:\Program Files\Dell\Dell Troubleshooting Tool\
Uninstaller: MsiExec.exe /I{D1DB2D0E-C149-4848-88D9-73010EA2552B}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 9.12 MB

Program filesFiles installed by Dell Troubleshooting Tool

  • HelperUtility.dll - HelperUtility Dll (HelperUtility)
  • NetSNMPTrapgen.exe - NetSNMPTrapgen
  • SNMPListener.exe - SNMPListener
  • TroubleShoot.exe - TroubleShoot
  • NaviSECCli.exe (by EMC) - Navisphere (NaviSECCli)
  • libxml2.dll
  • plink.exe
  • trapgen.exe

How do I remove Dell Troubleshooting Tool?

You can uninstall Dell Troubleshooting Tool from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Dell Troubleshooting Tool, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Dell Troubleshooting Tool.

Win 7 (SP1) 50%
Win 10 50%
Uninstall it 11%
Keep it 89%
United States

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 50.00%
Windows 10 50.00%
Which OS releases does it run on?
Windows 7 Home Premium 25.00%
Windows 10 Home 25.00%
Windows Server 2012 Stand... 12.50%
Windows 8.1 Pro 12.50%
Windows 7 Ultimate 12.50%
Windows Server 2008 R2 St... 12.50%

Distribution by countryGeography

94.12% of installs come from the United States
Which countries install it?
  United States 94.12%
  PR 5.88%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 75.00%
Lenovo 12.50%
Hewlett-Packard 12.50%
Common models
LENOVO 36601A7 12.50%
Dell PowerEdge T420 12.50%
Dell Inspiron 660 12.50%
Dell Inspiron 1545 12.50%
Dell Inspiron 15-7569 12.50%
HP ENVY TS 15 Notebook PC 12.50%

About Dell

Dell manufactures, sells and supports computers and related products and services.
Publisher URL: www.dell.com


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