Should I remove NetScaler Gateway Plug-in?
What percent of users and experts removed it?
4% remove it96% keep it
What do people think about it?
(click star to rate)
How common is it?
Global Rank #26,023
United States Rank #21,856
Reach 0.0064%
Lifespan of installation (until removal)
Average installed length: 47.69 days
Versions
Version | Distribution |
12.0.41.16 |
0.79% |
|
11.1.57.13 |
0.79% |
|
11.1.57.11 |
1.57% |
|
11.1.56.19 |
1.57% |
|
11.1.55.13 |
0.79% |
|
11.1.55.10 |
0.79% |
|
11.1.54.14 |
0.79% |
|
11.1.53.118 |
0.79% |
|
11.1.52.13 |
0.79% |
|
11.1.51.26 |
1.57% |
|
11.1.51.21 |
0.79% |
|
11.1.50.10 |
0.79% |
|
11.1.49.16 |
1.57% |
|
11.1.48.10 |
3.94% |
|
11.0.69.12 |
0.79% |
|
11.0.67.12 |
4.72% |
|
11.0.66.11 |
0.79% |
|
11.0.65.63 |
0.79% |
|
11.0.65.35 |
1.57% |
|
11.0.65.31 |
0.79% |
|
11.0.64.34 |
5.51% |
|
11.0.63.16 |
3.15% |
|
11.0.62.10 |
8.66% |
|
11.0.55.20 |
0.79% |
|
10.5.61.11 |
3.15% |
|
10.5.60.7004 |
0.79% |
|
10.5.60.7 |
0.79% |
|
10.5.59.13 |
1.57% |
|
10.5.59.11 |
2.36% |
|
10.5.58.11 |
3.15% |
|
10.5.57.7 |
5.51% |
|
10.5.56.22 |
0.79% |
|
10.5.55.8 |
22.83% |
|
10.5.54.9 |
3.94% |
|
10.5.53.9 |
7.87% |
|
10.5.52.11 |
2.36% |
|
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NetScaler Gateway Plug-in
Overview
NetScaler Gateway Plug-in is a software program developed by Citrix Systems. The most common release is 10.5.55.8, with over 98% of all installations currently using this version. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The setup package generally installs about 17 files and is usually about 6.58 MB (6,897,509 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 10. While about 53% of users of NetScaler Gateway Plug-in come from the United States, it is also popular in Germany and Italy.
Program details
URL: www.citrix.com
Help link: support.citrix.com
Installation folder: C:\Program Files\Citrix\Secure Access Client\
Uninstaller: MsiExec.exe /X{218875B0-56C8-429E-93F6-F93B7DFB23F3}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 6.58 MB
Files installed by NetScaler Gateway Plug-in
-
nsnp.dll - NetScaler Gateway Plugin Network Provider
-
nsinst.dll - Citrix Access Gateway installer
-
nsClientCollect.exe - Citrix Access Gateway Client (Citrix Access Gateway Client Log Collector)
-
nsauto.exe - NetScaler Gateway Plug-in (NetScaler Gateway Auto Login Helper)
-
nsload.exe
-
nsload_ui_de.dll
-
nsload_ui_es.dll
-
nsload_ui_fr.dll
-
nsload_ui_ja.dll
-
nsverctl.exe - NetScaler Gateway Plug-in Service
-
nswcc.exe - nswcc Application
-
nscltapi.dll - NetScaler Gateway API
-
npagee.dll - NetScaler Gateway
-
npagee64.dll
-
nsepa.exe - NetScaler Gateway EPA Server
-
ctxva51.sys - Citrix (Citrix Secure Access Driver)
Behaviors exhibited
2 Mozilla Plugins
- npagee64.dll is loaded into Mozilla Firefox under the product name 'NetScaler Gateway Endpoint Analysis for 64-bit Windows' with a plugin key of '@Citrix.com/npagee64,version=11.1.57.13' for all users of the PC.
- npagee.dll is loaded into Mozilla Firefox under the product name 'NetScaler Gateway Endpoint Analysis for 64-bit Windows' with a plugin key of '@Citrix.com/npagee,version=11.1.57.13' for all users of the PC.
Service
- nsverctl.exe runs as a service named 'Citrix NetScaler Gateway Service' (nsverctl) "Citrix NetScaler Gateway Service".
Windows Firewall Allowed Program
- nsepa.exe is added as a firewall exception for 'C:\Program Files\Citrix\Secure Access Client\nsepa.exe'.
How do I remove NetScaler Gateway Plug-in?
You can uninstall NetScaler Gateway Plug-in from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program NetScaler Gateway Plug-in, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove NetScaler Gateway Plug-in.
How do I reset my web browser?
If your web browser homepage and search settings have been modfied by NetScaler Gateway Plug-in you can restore them to their previous default settings.
Microsoft Internet Explorer
- Open Internet Explorer and click the Tools button, and then click Internet options.
- Click the Advanced tab, and then click Reset. Select the Delete personal settings check box if you would also like to remove search providers, Accelerators and home pages. When Internet Explorer finishes applying default settings, click Close, and then click OK.
- The changes will take effect the next time you open IE.
Mozilla Firefox
- At the top of the Firefox window, click the Firefox button, go over to the Help sub-menu and select Troubleshooting Information.
- To continue, click Reset Firefox in the confirmation window that opens. It will close and be reset.
- When it's done, a window will list the information that was imported. Click Finish and Firefox will open.
Google Chrome
- Open Chrome and click the Chrome menu on the browser toolbar.
- Select Settings. In the "Search" section, click Manage search engine. Check if (Default) is displayed next to your preferred search engine. If not, mouse over it and click Make default. Mouse over any other suspicious search engine entries that are not familiar and click X to remove them.
- When the "Show Home button" checkbox is selected, a web address appears below it. If you want the Homepage button to open up a different webpage, click Change to enter a link.
- Restart Google Chrome.
OS VERSIONS
Win 7 (SP1) 51%
Win 7 1%
|
|
HOW IT RUNS
Windows Service? Yes
(Installs a service)
|
|
USER ACTIONS
 |
Uninstall it 4%
Keep it 96%
|
|
Windows
Which Windows OS versions does it run on?
Windows 7 |
51.97% |
|
Windows 10 |
46.46% |
|
Windows Vista |
1.57% |
|
Which OS releases does it run on? |
Windows 7 Enterprise |
28.57% |
|
Windows 10 Pro |
16.67% |
|
Windows 10 Home |
15.87% |
|
Windows 7 Professional |
11.90% |
|
Windows 7 Home Premium |
7.94% |
|
Windows 8.1 |
3.97% |
|
Geography
53.42% of installs come from the United States
Which countries install it?
United States |
53.42% |
Germany |
13.66% |
Italy |
5.59% |
Netherlands |
3.73% |
Sweden |
3.11% |
India |
2.48% |
South Africa |
2.48% |
Canada |
1.86% |
France |
1.86% |
United Kingdom |
1.86% |
Singapore |
1.86% |
Spain |
1.24% |
Egypt |
1.24% |
Australia |
0.62% |
PC manufacturers
What PC manufacturers (OEMs) have it installed?
Hewlett-Packard |
30.00% |
|
Dell |
27.78% |
|
Lenovo |
13.33% |
|
ASUS |
6.67% |
|
Acer |
5.56% |
|
GIGABYTE |
4.44% |
|
Medion |
4.44% |
|
Toshiba |
3.33% |
|
MSI |
2.22% |
|
Sony |
1.11% |
|
Apple |
1.11% |
|
Common models |
HP EliteBook Folio 9470m |
5.26% |
|
HP EliteBook 8570w |
2.63% |
|
HP EliteBook 820 G1 |
2.63% |
|
HP ProBook 640 G1 |
2.63% |
|
Dell Precision M2800 |
1.75% |
|
HP EliteBook 8470p |
1.75% |
|
About Citrix Systems
Citrix Systems provides server and desktop virtualization, networking, software-as-a-service (SaaS), and cloud computing technologies, including Xen open source products.
Publisher URL: www.citrix.com