84,488,480 programs installed

Should I remove GoToMyPC?

What percent of users and experts removed it?
2% remove it98% keep it
Overall Sentiment
Very good
What do people think about it?
(click star to rate)
How common is it?
Global Rank #10,789
United States Rank #5,248
Reach 0.0323%
Lifespan of installation (until removal)
< 22.15 days
653.53 days >
Average installed length: 343.38 days


8.0.943 46.70%
8.0.880 1.42%
8.0.830 0.16%
8.0.814 0.47%
8.0.731 0.63%
8.0.670 0.47%
7.2.636 0.16%
7.2.635 28.93%
7.2.626 11.48%
7.2.597 0.16%
7.2.585 0.16%
7.1.533 0.79%
7.0.540 7.86%
7.0.538 0.16%
7.0.533 0.47%

Other programs by Citrix Systems


What is GoToMyPC?

GoToMyPC is a remote control software service that enables the user to operate their computer from another computer, over the Internet. Citrix Online. GoToMyPC has been sold in three editions—Personal, Pro, and Corporate—providing increasing service management capabilities. GoToMyPC allows remote access to a PC from an Internet-connected computer or wireless device running any of several operating systems. Software is installed and remote access is obtained by logging onto the GoToMyPC website. The software allows a desktop view of a host computer to be manipulated from a client computer that is connected through a TCP/IP network.


The most used version is 8.0.943, with over 98% of all installations currently using this version. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The main program executable is g2svc.exe. The software installer includes 40 files and is usually about 23.08 MB (24,202,080 bytes).

Program detailsProgram details

URL: www.gotomypc.com/remote_access/remote_access
Help link: support.gotomypc.com
Installation folder: C:\Program Files\Citrix\GoToMyPC\
Uninstaller: MsiExec.exe /X{32DE3284-4059-4DEF-94F8-468996EDBBD3}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 23.08 MB
Language: English (United States)

Program filesFiles installed by GoToMyPC

Program executable:g2svc.exe
GoToMyPC Host Loader
Signed by:Citrix Online
Path:C:\Program Files\Citrix\GoToMyPC\g2svc.exe
GoToMyPC Host Loader for GoToMyPC is a remote control software service that enables the user to operate their computer from another computer, over the Internet. Citrix Online, a division of Citrix Systems, produces GoToMyPC. Software is...
Additional files:
  • g2comm.exe - Citrix Online Communications
  • g2audioh.exe - GoToMyPC (GoToMyPC Audio plugin)
  • g2fileh.exe - GoToMyPC FileTransfer plugin
  • g2host.exe - GoToMyPC ScreenSharing plugin
  • g2mainh.exe - GoToMyPC server agent
  • g2pre.exe - GoToMyPC Pre-Launcher plugin
  • g2printh.exe - GoToMyPC RemotePrinting plugin
  • g2printupddriver.dll - GoToMyPC UPD Driver
  • g2printupddriver_x64.dll
  • g2printupdui.dll - GoToMyPC UPD UI Driver
  • g2printupdui_x64.dll
  • g2tray.exe - GoToMyPC Host Launcher
  • g2vistahelper.exe - GoToMyPC Vista Helper
  • gotomon.dll - GoToMyPC Port Monitor
  • gotomon_x64.dll
  • gotoprintprocessor.dll - GoToMyPC Print Processor
  • gotoprintprocessor_x64.dll

Program behaviorsBehaviors exhibited

Scheduled Task
  • g2svc.exe is scheduled as a task with the class '{F4ED9B06-FD6B-4939-88D2-B9BE5CA8EB8D}' (runs on registration).
  • g2svc.exe runs as a service named 'GoToMyPC' (GoToMyPC) "Citrix GoToMyPC provides remote access to this PC from any Web browser".
Startup File (All Users Run)
  • g2svc.exe is loaded in the all users (HKLM) registry as a startup file name 'GoToMyPC' which loads as "C:\Program Files\Citrix\GoToMyPC\g2svc.exe" -logon.
Windows Firewall Allowed Program
  • g2svc.exe is added as a firewall exception for 'C:\Program Files\Citrix\GoToMyPC\g2svc.exe'.
Network connections
  • g2comm.exe connects to 66-151-158-177.expertcity.com ( port 443).

Program resource utilizationResource utilization averages

Memory:2.1 MB
21.09 MB average
User CPU:0.00001287%
0.015104% average
I/O reads/min:12 Bytes
435.61 KB average
I/O writes/min:0 Bytes
105.02 KB average
Memory:3.38 MB
Total CPU:0.0008441757%
Kernel CPU:0.00049587%
User CPU:0.00034831%
I/O reads/min:376 Bytes
I/O writes/min:1.36 KB
Memory:2.82 MB
Total CPU:0.0001329751%
Kernel CPU:0.00003946%
User CPU:0.00009351%
I/O reads/min:12 Bytes
I/O writes/min:0 Bytes

How do I remove GoToMyPC?

You can uninstall GoToMyPC from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program GoToMyPC, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove GoToMyPC.

Win 7 (SP1) 68%
Win Server 2003 0%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 2%
Keep it 98%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 69.97%
Windows XP 11.79%
Windows Vista 10.22%
Windows 10 7.70%
Windows Server 2003 0.31%
Which OS releases does it run on?
Windows 7 Home Premium 35.92%
Windows 7 Professional 26.74%
Microsoft Windows XP 11.71%
Windows Vista Home Premiu... 8.23%
Windows 7 Ultimate 6.17%
Windows 8 2.06%

Distribution by countryGeography

93.90% of installs come from the United States
Which countries install it?
  United States 93.90%
  United Kingdom 1.97%
  Canada 1.31%
  Australia 0.38%
  India 0.38%
  Spain 0.28%
  China 0.09%
  France 0.09%
  Netherlands 0.09%
  Philippines 0.09%
  Mexico 0.09%
  Norway 0.09%
  New Zealand 0.09%
  Sweden 0.09%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 43.97%
Hewlett-Packard 33.33%
Acer 7.33%
Intel 4.73%
Toshiba 2.60%
Lenovo 1.42%
Gateway 0.71%
ASUS 0.71%
Common models
HP Pavilion dv6 Notebook ... 3.69%
HP Pavilion dv7 Notebook ... 3.28%
Dell OptiPlex 380 2.87%
Dell OptiPlex 780 2.87%
Dell Vostro 230 2.87%
Dell Inspiron 560 2.87%

About Citrix Systems

Citrix Systems provides server and desktop virtualization, networking, software-as-a-service (SaaS), and cloud computing technologies, including Xen open source products.
Publisher URL: www.citrix.com


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