Should I remove GoToAssist?

Lifespan of installation (until removal)

Other programs by Citrix Systems

• GoToAssist Corporate
• GoToAssist Customer 1.6.0.461
• Citrix Online Launcher
• Citrix Receiver
• Citrix XenApp Web Plugin
• Citrix online plug-in
• Citrix Presentation Server Client
• GoToMeeting 4.8.0.723
• Citrix Presentation Server Client - Web Only
• Citrix XenApp Plugin for Hosted Apps
• GoToMyPC
• Citrix XenCenter
• Citrix Access Gateway Endpoint Analysis
• GoToMeeting Outlook Calendar Plug-in
• Citrix Offline Plug-in
• MetaFrame Presentation Server Client
• ShareFile Outlook Plug-in
• NetScaler Gateway Plug-in
• Online Plug-in
• Citrix ShareFile Sync
• Citrix ICA Web Client
• Citrix Endpoint Analysis Plugin
• NetScaler Gateway Endpoint Analysis
• Windows Explorer
• Desktop
• Citrix Receiver Updater
• Citrix XenServer Tools Installer
• Outlook 2010
• Citrix Presentation Server Client - Nur Web
• Remote Desktop
• Citrix Receiver Inside
• Outlook
• Word 2013
• Citrix Single Sign-On Plug-in
• Client Citrix Presentation Server
• Citrix Group Policy Management x64
• Citrix Desktop Receiver
• Citrix XenApp Management
• Remote Desktop Connection
• GoToManage Customer 1.6.0.363
• Citrix XenApp Commands Client
• Explorer
• Word 2010
• Citrix XenConvert
• Citrix XenApp Plugin para aplicaciones de servidor
• Desktop Anywhere
• Excel 2010
• Citrix Desktop
• Citrix Tools for Virtual Machines
• Notepad

Rankings

• #1,054 Your Uninstaller! 7 by URSoft
• #1,055 Adobe Photoshop 7.0
• #1,056 Roxio Burn
• #1,057 NETGEAR Genie
• #1,058 WinRAR 5.31 (64-bit) by win.rar GmbH
• #1,059 GoToAssist 8.0.0.514 by Citrix Systems
• #1,060 Acer Video Player
• #1,061 Consumer In-Home Service Agreement by Dell
• #1,062 MyPhoneExplorer by F.J. Wechselberger
• #1,063 Pokki Start Menu by SweetLabs
• #1,064 VirtualDJ Home FREE by Atomix Productions

from Citrix Systems, Inc.

Remove GoToAssist 8.0.0.514 by Citrix Systems

GoToAssist is a cloud-based service that enables the user to access and control remote computers and other Internet-connected devices in order to deliver technical support. Simultaneous sessions allows user to work on up to eight remote computers at the same time. Remote control lets user use mouse and keyboard to control a remote machine. Two-way screen sharing lets user view client’s screen and also show user’s own screen for training purposes. It designed for individuals and small teams of IT professionals and software consultants and marketed to small and medium-sized businesses (SMBs).

GoToAssist enables you to provide fast and easy live remote support with a solution designed to meet your specific business needs. Compare our remote support, service desk and IT monitoring solutions and see which works best for you and your organization.

Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. It adds a Browser Helper Object (BHO) to Internet Explorer. The primary executable is named g2ahost.exe. The setup package generally installs about 21 files and is usually about 3.38 MB (3,544,168 bytes).

URL: www.gotoassist.com

Installation folder: C:\Program Files\citrix\gotoassist\514

Uninstaller: C:\Program Files\Citrix\GoToAssist\514\G2AUninstaller.exe /uninstall

Estimated size: 3.38 MB

1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
• Windows Vista/7/8/10: Click Uninstall a Program.
• Windows XP: Click Add or Remove Programs.
2. When you find the program GoToAssist 8.0.0.514, click it, and then do one of the following:
• Windows Vista/7/8/10: Click Uninstall.
• Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
3. Follow the prompts. A progress bar shows you how long it will take to remove GoToAssist.

1. Open Internet Explorer and click the Tools button, and then click Internet options.
2. Click the Advanced tab, and then click Reset. Select the Delete personal settings check box if you would also like to remove search providers, Accelerators and home pages. When Internet Explorer finishes applying default settings, click Close, and then click OK.
3. The changes will take effect the next time you open IE.

1. At the top of the Firefox window, click the Firefox button, go over to the Help sub-menu and select Troubleshooting Information.
2. To continue, click Reset Firefox in the confirmation window that opens. It will close and be reset.
3. When it's done, a window will list the information that was imported. Click Finish and Firefox will open.

1. Open Chrome and click the Chrome menu on the browser toolbar.
2. Select Settings. In the "Search" section, click Manage search engine. Check if (Default) is displayed next to your preferred search engine. If not, mouse over it and click Make default. Mouse over any other suspicious search engine entries that are not familiar and click X to remove them.
3. When the "Show Home button" checkbox is selected, a web address appears below it. If you want the Homepage button to open up a different webpage, click Change to enter a link.
4. Restart Google Chrome.

HOW IT RUNS Windows Service? Yes (Installs a service)

USER ACTIONS Uninstall it 8% Keep it 92%

GLOBAL RANK #1,059

Which Windows OS versions does it run on?

United States	84.42%
Canada	3.14%
United Kingdom	2.53%
Brazil	1.36%
Australia	1.27%
Japan	0.84%
India	0.82%
Germany	0.66%
France	0.49%
Mexico	0.42%
Malaysia	0.30%
Netherlands	0.29%
Argentina	0.28%
Hong Kong	0.22%

What PC manufacturers (OEMs) have it installed?

Citrix Systems provides server and desktop virtualization, networking, software-as-a-service (SaaS), and cloud computing technologies, including Xen open source products.

Publisher URL: www.citrix.com

---