GoToManage Customer 1.6.0.363
What is GoToManage Customer?
GoToManage Customer is an older verison of GoToAssist. The software was rebranded to GoToAssist Remote Support.
Overview
GoToManage Customer 1.6.0.363 is a program developed by Citrix Systems. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The software installer includes 12 files and is usually about 15.7 MB (16,464,281 bytes). In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows XP. While about 81% of users of GoToManage Customer come from the United States, it is also popular in Canada and Australia.
Program details
URL: www.citrix.com
Help link: support.gotoassist.com
Installation folder: C:\Program Files\citrix\gotoassist express customer\363
Uninstaller: "C:\Program Files\Citrix\GoToAssist Express Customer\363\g2ax_uninstaller_customer.exe" /uninstall "/ResourceDll g2ax_customer_resource_win32_x86_en_u
Estimated size: 15.7 MB
Files installed by GoToManage Customer 1.6.0.363
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g2ax_credential_provider.dll - resources
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g2ax_credential_provider64.dll
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g2ax_combined_customer.dll - GoToManage (GoToAssist Express)
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g2ax_comm_customer.exe
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g2ax_customer_resource_win32_x86_en_us_363.dll
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g2ax_host.exe
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g2ax_processfactory.exe
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g2ax_uninstaller_customer.exe
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g2ax_winlogon.dll
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g2ax_winlogonx64.dll
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rootcert.dll
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uninshlp.dll - Citrix Online Self Delete Helper
Behaviors exhibited
Service
- g2ax_comm_customer.exe runs as a service named 'GoToAssist Express Customer' (GoToAssist Express Customer) "Citrix GoToManage Customer provides remote help to this PC.".
How do I remove GoToManage Customer?
You can uninstall GoToManage Customer from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program GoToManage Customer 1.6.0.363, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove GoToManage Customer.
OS VERSIONS
Win 7 (SP1) 78%
Win 10 4%
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HOW IT RUNS
Windows Service? Yes
(Installs a service)
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USER ACTIONS
 |
Uninstall it 7%
Keep it 93%
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Windows
Which Windows OS versions does it run on?
| Windows 7 |
82.61% |
|
| Windows XP |
13.04% |
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| Windows 10 |
4.35% |
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Which OS releases does it run on? |
| Windows 7 Home Premium |
43.48% |
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| Windows 7 Professional |
39.13% |
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| Microsoft Windows XP |
13.04% |
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| Windows 10 Home |
4.35% |
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Geography
80.56% of installs come from the United States
Which countries install it?
| United States |
80.56% |
| Canada |
5.56% |
| Australia |
2.78% |
| France |
2.78% |
| Greece |
2.78% |
| Italy |
2.78% |
| South Africa |
2.78% |
PC manufacturers
What PC manufacturers (OEMs) have it installed?
| Hewlett-Packard |
38.10% |
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| Dell |
28.57% |
|
| Acer |
4.76% |
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| ASUS |
4.76% |
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| Toshiba |
4.76% |
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| Sony |
4.76% |
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| Lenovo |
4.76% |
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| Intel |
4.76% |
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| GIGABYTE |
4.76% |
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Common models |
| TOSHIBA Satellite L745 |
4.35% |
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| Sony VPCF22M1E |
4.35% |
|
| LENOVO 3134A8U |
4.35% |
|
| INTELR AWRDACPI |
4.35% |
|
| HP-Pavilion KZ664AAR-ABA ... |
4.35% |
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| Hewlett-Packard p7-1007c |
4.35% |
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About Citrix Systems
Citrix Systems provides server and desktop virtualization, networking, software-as-a-service (SaaS), and cloud computing technologies, including Xen open source products.
Publisher URL: www.citrix.com