Console d'assistance LogMeIn Rescue
What is Console d'assistance LogMeIn Rescue? (from LogMeIn)
LogMeIn Rescue is a powerful, easy-to-use remote support solution comprising three main components: a Technician Console, a Customer Applet, and an Administration Center. The online interface used by support technicians to conduct remote support sessions. Technicians can initiate new sessions or respond to online cust... Read more
Overview
Console d'assistance LogMeIn Rescue is a program developed by LogMeIn. The most used version is 7.3.1444, with over 98% of all installations currently using this version. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The software installer includes 18 files and is usually about 21.09 MB (22,112,448 bytes). In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows 10. While about 56% of users of Console d'assistance LogMeIn Rescue come from France, it is also popular in the United States and Belgium.
Program details
URL: secure.logmeinrescue.com
Help link: www.LogMeInRescue.com
Installation folder: C:\Program Files\LogMeIn Rescue Technician Console\
Uninstaller: MsiExec.exe /X{1A8C25A4-A90A-4A0E-91DD-37535507476A}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 21.09 MB
Files installed by Console d'assistance LogMeIn Rescue
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LMIProxyHelper.exe - LogMeIn, Inc. Remote Access Components 1.0.0.46 (LogMeIn, Inc. Remote Access Components)
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LMIRSrv.dll - LogMeIn Rescue Technician Console 7.12.0.3325 (LogMeIn Rescue Technician Console)
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LMIRTechConsole.exe - LogMeIn Rescue Technician Console 7.11.0.3140
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ractrlkeyhook.dll - LogMeIn Rescue Technician Console (Rescue Technician Console Component)
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lmiguardiandll.dll - LMIGuardianDll
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lmiguardianevt.dll - LMIGuardianEvt
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lmiguardiansvc.exe - LMIGuardianSvc
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rahook.dll - LogMeIn Rescue (LogMeIn Rescue Hook DLL)
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LMIGuardian.exe - LMIGuardian
Behaviors exhibited
Scheduled Task
- LMIRTechConsole.exe is scheduled as a task with the class '{FB0D3217-A9D0-4B57-A941-16C00B78C76B}' (runs on registration).
Service
- LMIGuardianSvc.exe runs as a service named 'LMIGuardianSvc' (LMIGuardianSvc) "Support LogMeIn processes with quality assurance feedback".
Windows Firewall Allowed Program
- LMIRTechConsole.exe is added as a firewall exception for 'C:\Program Files\LogMeIn Rescue Technician Console\LogMeInRescueTechnicianConsole_x86\LMIRTechConsole.exe'.
Network connections
- LMIRTechConsole.exe connects to rescue.logmein.com.akadns.net (77.242.192.195 port 443).
Resource utilization averages
Show technical details
| LMIRTechConsole.exe |
| Memory: | 34.3 MB | |
| Total CPU: | 0.0001240246% | |
| Kernel CPU: | 0.00005620% | |
| User CPU: | 0.00006782% | |
| LMIGuardian.exe |
| Memory: | 1.9 MB | |
| Kernel CPU: | 0.00000121% | |
How do I remove Console d'assistance LogMeIn Rescue?
You can uninstall Console d'assistance LogMeIn Rescue from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program Console d'assistance LogMeIn Rescue, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove Console d'assistance LogMeIn Rescue.
OS VERSIONS
Win 7 (SP1) 50%
Win XP 2%
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HOW IT RUNS
Windows Service? Yes
(Installs a service)
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USER ACTIONS
 |
Uninstall it 6%
Keep it 94%
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Windows
Which Windows OS versions does it run on?
| Windows 7 |
54.55% |
|
| Windows 10 |
43.18% |
|
| Windows XP |
2.27% |
|
Which OS releases does it run on? |
| Windows 7 Professional |
29.55% |
|
| Windows 10 Pro |
18.18% |
|
| Windows 8.1 Pro |
15.91% |
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| Windows 7 Ultimate |
11.36% |
|
| Windows 7 Home Premium |
6.82% |
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| Windows 7 Enterprise |
4.55% |
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Geography
55.81% of installs come from France
Which countries install it?
| France |
55.81% |
| United States |
16.28% |
| Belgium |
11.63% |
| Canada |
6.98% |
| Colombia |
4.65% |
| UA |
2.33% |
| India |
2.33% |
PC manufacturers
What PC manufacturers (OEMs) have it installed?
| Hewlett-Packard |
32.43% |
|
| Dell |
24.32% |
|
| Lenovo |
13.51% |
|
| Acer |
8.11% |
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| Samsung |
5.41% |
|
| ASUS |
2.70% |
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| American Megatrends |
2.70% |
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| Intel |
2.70% |
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| Sony |
2.70% |
|
| Toshiba |
2.70% |
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| Compaq |
2.70% |
|
Common models |
| HP Pavilion g6 Notebook P... |
5.13% |
|
| MSI MS-7918 |
2.56% |
|
| MSI MS-7817 |
2.56% |
|
| LENOVO 12942PG |
2.56% |
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| HP HP ProDesk 400 G3 MT |
2.56% |
|
| Gigabyte P67A-UD3-B3 |
2.56% |
|
About LogMeIn
LogMeIn provides software as a service-based (SAAS) remote connectivity, collaboration, and support solutions to businesses and consumers.
Publisher URL: www.logmein.com