84,488,480 programs installed

Should I remove Quick Fix Me!?

What percent of users and experts removed it?
27% remove it73% keep it
Overall Sentiment
Good
What do people think about it?
(click star to rate)
How common is it?
Reach 0.0014%

Versions

VersionDistribution
7.4.515 7.41%
7.0.454 37.04%
6.3.374 55.56%

Other programs by LogMeIn

Quick Fix Me!

What is Quick Fix Me!?

Quick Fix Me! is a LogMeIn branded computer support and remote access product that uses a proprietary remote desktop protocol that is transmitted via SSL. This allows support technichians to provide remote based customer support services. The service connects the remote desktop and the local computer using SSL over TCP or UDP and utilizing NAT traversal techniques to achieve peer-to-peer connectivity when available.

Overview

The most common release is 6.3.374, with over 98% of all installations currently using this version. It adds registry entry for the current user which will allow the program to automatically start each time it is rebooted. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The setup package generally installs about 12 files and is usually about 8.99 MB (9,427,674 bytes).

Program detailsProgram details

URL: www.logmein.com
Installation folder: C:\Program Files\LogMeIn Rescue Calling Card\
Uninstaller: MsiExec.exe /I{C2835850-FCEB-4A1A-A213-57E7A9A8EC62}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 8.99 MB

Program filesFiles installed by Quick Fix Me!

  • CallingCard.exe - LogMeIn Rescue Calling Card
  • ra64app.exe - LogMeIn Rescue GUI Launcher
  • rescue.dll - LogMeIn Rescue Calling Card DLL
  • LMIRhook.000.dll - LogMeIn Rescue (LogMeIn Rescue Hook DLL)
  • rahook.dll
  • rahook9x.dll
  • rarcc.dll - LogMeIn Rescue RARCC DLL
  • RescueWinRTLib.dll - LogMeIn Rescue WinRT DLL
  • Unattended.exe
  • unlock.dll
  • unlock64.dll

Program behaviorsBehaviors exhibited

Service
  • CallingCard.exe runs as a service named 'LogMeIn Rescue (f67d4077-d214-5193-94a9-e62a95a64953)' (LMIRescue_f67d4077-d214-5193-94a9-e62a95a64953).
Startup File (User Run)
  • CallingCard.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'LogMeInRescueCallingCard' and executes as "C:\Program Files\LogMeIn Rescue Calling Card\CallingCard.exe".
Startup File (User Run Once)
  • CallingCard.exe is loaded once in the current user (HKCU) registry as a startup file name '*LogMeInRescue' which loads as "C:\Program Files\LogMeIn Rescue Calling Card\CallingCard.exe" -runonce reboot.
Windows Firewall Allowed Program
  • CallingCard.exe is added as a firewall exception for 'C:\Program Files\LogMeIn Rescue Calling Card\CallingCard.exe'.

How do I remove Quick Fix Me!?

You can uninstall Quick Fix Me! from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Quick Fix Me!, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Quick Fix Me!.

OS VERSIONS
Win 7 (SP1) 48%
Win XP 4%
 
WHEN IT STARTS
Auto-starting? Yes
(Found in the run registry)
 
USER ACTIONS
Uninstall it 27%
Keep it 73%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 48.15%
Windows 10 40.74%
Windows Vista 7.41%
Windows XP 3.70%
Which OS releases does it run on?
Windows 7 Home Premium 25.93%
Windows 8.1 18.52%
Windows 7 Professional 14.81%
Windows 10 Home 11.11%
Windows 8 7.41%
Windows 7 Ultimate 7.41%

Distribution by countryGeography

78.13% of installs come from Canada
Which countries install it?
  Canada 78.13%
  United States 21.88%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 33.33%
GIGABYTE 12.50%
ASUS 12.50%
Dell 12.50%
Lenovo 12.50%
Acer 8.33%
American Megatrends 4.17%
Compaq 4.17%
Common models
Gigabyte GA-890FXA-UD5 8.70%
Hewlett-Packard Compaq dc... 8.70%
Hewlett-Packard 700-229c 4.35%
Hewlett-Packard 23-p029c 4.35%
Gigabyte GA-MA785GM-US2H 4.35%
LENOVO 7514A2U 4.35%

About LogMeIn

LogMeIn provides software as a service-based (SAAS) remote connectivity, collaboration, and support solutions to businesses and consumers.
Publisher URL: www.logmein.com

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