84,488,480 programs installed

Should I remove Computer Help Center?

What percent of users and experts removed it?
4% remove it96% keep it
Overall Sentiment
Good
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Global Rank #39,517
United States Rank #23,109
Reach 0.0025%
Lifespan of installation (until removal)
< 8.44 days
249.09 days >
Average installed length: 130.88 days

Versions

VersionDistribution
7.0.454 100.00%

Other programs by LogMeIn

Computer Help Center

What is Computer Help Center?

Computer Help Center Remote Support is a LogMeIn branded computer support and remote access product that uses a proprietary remote desktop protocol that is transmitted via SSL. This allows Computer Help Center to provide remote based customer support services. The service connects the remote desktop and the local computer using SSL over TCP or UDP and utilizing NAT traversal techniques to achieve peer-to-peer connectivity when available.

Overview

Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The software installer includes 12 files and is usually about 7.71 MB (8,082,752 bytes).

Program detailsProgram details

URL: www.logmein.com
Installation folder: C:\Program Files\LogMeIn Rescue Calling Card\
Uninstaller: MsiExec.exe /I{C2835850-FCEB-4A1A-A213-57E7A9A8EC62}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 7.71 MB

Program filesFiles installed by Computer Help Center

  • CallingCard.exe - LogMeIn Rescue Calling Card
  • ra64app.exe - LogMeIn Rescue GUI Launcher
  • rescue.dll - RemotelyAnywhere (RemotelyAnywhere DLL)
  • LMIRhook.000.dll - LogMeIn Rescue (LogMeIn Rescue Hook DLL)
  • rahook.dll
  • rahook9x.dll
  • rarcc.dll - LogMeIn Rescue RARCC DLL
  • RescueWinRTLib.dll - LogMeIn Rescue WinRT DLL
  • Unattended.exe
  • unlock.dll
  • unlock64.dll
  • unicows.dll (by Microsoft) - Microsoft (R) Windows (R) 95, Windows (R) 98, and Windows (R) Millennium Operating Systems (Microsoft Layer for Unicode on Win9x Systems (MSLU))

Program behaviorsBehaviors exhibited

Service
  • CallingCard.exe runs as a service named 'LogMeIn Rescue (837712e7-f121-52b6-f34f-cfbc8948faba)' (LMIRescue_837712e7-f121-52b6-f34f-cfbc8948faba).
Startup File (User Run)
  • CallingCard.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'LogMeInRescueCallingCard' and executes as "C:\Program Files\LogMeIn Rescue Calling Card\CallingCard.exe".
Startup File (User Run Once)
  • CallingCard.exe is loaded once in the current user (HKCU) registry as a startup file name '226_10354972239988' which loads as "C:\users\user\appdata\Local\LOGMEI~1\LMIR0001.tmp_r.bat".
Startup File (All Users Run)
  • CallingCard.exe is loaded in the all users (HKLM) registry as a startup file name 'Allin1Convert Search Scope Monitor' which loads as "C:\Program Files2\ALLIN1~2\bar\1.bin\8hsrchmn.exe" /m=2 /w /h.
Windows Firewall Allowed Program
  • CallingCard.exe is added as a firewall exception for 'C:\Program Files\LogMeIn Rescue Calling Card\CallingCard.exe'.

How do I remove Computer Help Center?

You can uninstall Computer Help Center from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Computer Help Center, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Computer Help Center.

OS VERSIONS
Win 10 44%
Win XP 2%
 
HOW IT STARTS
Automatically starts? Yes
(Found in the run registry)
 
USER ACTIONS
Uninstall it 4%
Keep it 96%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 10 44.00%
Windows 7 40.00%
Windows Vista 14.00%
Windows XP 2.00%
Which OS releases does it run on?
Windows 7 Home Premium 36.00%
Windows 10 Home 22.00%
Windows 8.1 10.00%
Windows Vista Home Premiu... 10.00%
Windows 8 4.00%
Windows 8.1 Connected 4.00%

Distribution by countryGeography

95.06% of installs come from the United States
Which countries install it?
  United States 95.06%
  Canada 4.94%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 46.81%
Dell 25.53%
Acer 8.51%
Toshiba 6.38%
ASUS 4.26%
Sony 2.13%
Lenovo 2.13%
Compaq 2.13%
American Megatrends 2.13%
Common models
HP 2000 Notebook PC 6.38%
Dell Inspiron 3646 6.38%
HP Pavilion g7 Notebook P... 4.26%
Dell Inspiron 660s 4.26%
Dell Inspiron 3847 2.13%
TOSHIBA Satellite L675D 2.13%

About LogMeIn

LogMeIn provides software as a service-based (SAAS) remote connectivity, collaboration, and support solutions to businesses and consumers.
Publisher URL: www.logmein.com

commentsComments

user comment
No one has commented yet. Help others learn more about this software, share your comments.